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Mandarin Oriental, Prague

5.0 star property

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December 2024
January 2025

Photo gallery for Mandarin Oriental, Prague

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Hallway
Exterior
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Spa
  • Gym
  • Room service

Explore the area

Map
Nebovidska 459/1, Prague, 11800
  • Lesser Town Square
    6 min walk
  • U Modré Kachničky
    1 min walk
  • Hellichova Stop
    2 min walk
  • Prague (PRG-Vaclav Havel)
    29 min drive

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • 150 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Monastery)

Suite, 1 King Bed (Monastery) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Monastery)

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lazar)

Suite, 1 King Bed (Lazar) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Lazar)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, View (Castle View)

Premier Room, 1 King Bed (Castle View) | View from property

Premier Room, 1 King Bed, View (Castle View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Terrace

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Garden View

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Lobkowitz)

Suite, 1 King Bed (Lobkowitz) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Lobkowitz)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Moser Crystal)

Suite (Moser Crystal) | Premium bedding, minibar, in-room safe, desk

Suite (Moser Crystal)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mandarin Oriental, Prague

Luxury Prague hotel in Prague City Center with a full-service spa
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms.
Mandarin Oriental, Prague offers 99 accommodations with DVD players and minibars. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Prague hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 6 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.
During your stay at Mandarin Oriental, Prague, you're just a quick walk from Charles Bridge. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Monastiq
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to Thai massages, facials or body scrubs at The Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and yoga classes
  • Within a 15-minute walk of Charles Bridge and Prague Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mandarin Oriental, Prague offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

3 meeting rooms and limo/town car service are available. Event space at this hotel measures 4564 square feet (424 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Mandarin Oriental, Prague. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Prague hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Monastiq – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CZK 700 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi; wired internet (CZK 700 per day)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (CZK 1,100 per day)
  • Valet parking on site (CZK 1,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CZK 955 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Monastiq

Things to do

  • Full-service spa
  • Gym
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,564 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CZK 990 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CZK 2725.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 955 per person
  • Fee for in-room wireless Internet: CZK 700 per day (rates may vary)
  • Fee for in-room wired Internet: CZK 700 per day (rates may vary)
  • Fee for wired Internet in public areas: CZK 700 per day (rates may vary)
  • Airport shuttle fee: CZK 2900 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: CZK 1100 per day
  • Valet parking fee: CZK 1100 per night
  • Pet fee: CZK 990 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 2725.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Mandarin Oriental, Prague offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Mandarin Oriental Hotel Prague
Mandarin Oriental Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Mandarin Oriental Prague Hotel
Mandarin Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel
Mandarin Oriental, Prague Prague
Mandarin Oriental, Prague Hotel Prague

Mandarin Oriental, Prague Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 201 out of 263 reviews" "
Rating 8 - Good. 43 out of 263 reviews" "
Rating 6 - Okay. 9 out of 263 reviews" "
Rating 4 - Poor. 5 out of 263 reviews" "
Rating 2 - Terrible. 5 out of 263 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff great location very clean Beautiful city
Stayed 2 nights in Sep 2024

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Lewis

Stayed 6 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anas

Liked: Cleanliness, amenities
Cx
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke, Oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an excellent location. It’s very small, quiet and quaint. It’s not fancy or totally updated/modern but cozy and sweet enough. Location, location, location!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Staff were phenomenal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been more solicitous and helpful. The building and the decor are elegant and are impeccably maintained. The neighborhood in Prague - a short walk from the Charles Bridge - is enchanting. My only disappointment is that I had to leave.
Stayed 1 night in May 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Luis

Travelled with family
I had many issues with all staff especially front desk. Our room was delayed after 4:30 ppm we got the room however it wasn't what i expected or paid for. They had to change our room and it took them more than two hours. They gave me a bottle of wine to compensate---didn't drink it! Left it there. The concierge couldn't print an email I needed. Overall, I overpaid for a bad experience-- I'm not a FAN at all.
Stayed 3 nights in Mar 2024

10/10 Excellent

Iana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just gorgeous, well appointed hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great !!!
Stayed 1 night in Feb 2024

2/10 Terrible

RENATA

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
If you are coming to Prague to enjoy czech atmosfere, czech food, czech experience, this hotel is exactly the opposite. Almost no one in the hotel spoke czech language. No traditional czech cuisine.
Stayed 1 night in Sep 2023

10/10 Excellent

HAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Kamelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, best staff and helpful. We definitely go back!
Stayed 4 nights in Feb 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service. Everyone was so friendly
Stayed 3 nights in Feb 2023

6/10 Okay

Maggie, new york

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
On the First night of our stay, there was not shampoo to body gel. All the bottles were empty. The second night, we found a big spider in our room. Does not worth to stay there, for the money they charge for 5 star hotel.

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2022

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with any Mandarin Oriental, it was lovely. The staff was amazing. Really expensive, but sometimes you get what you pay for. We wanted for nothing.

8/10 Good

Desmond

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely nice and friendly. The room was very clean and presented nicely. I was surprised at the poor restaurant/cafe at a hotel of this quality. It was a cafeteria next to the parking/taxi/unloading area. We only went there in the beginning when we did not know everything was. After that we did not go.
Stayed 1 night in Jul 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 3 nights in Jan 2022

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Exceptional service in a great location. Slightly dated room with awkward shower / tub combo.
Stayed 4 nights in Nov 2021