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Quality Inn & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Exterior
32-inch flat-screen TV with cable channels, TV
Reception
Room amenity
Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
85 Hal Rogers Drive, Prestonsburg, KY, 41653
  • Mountain Arts Center
    2 min walk
  • Archer Park
    19 min walk
  • Middle Creek National Battlefield
    2 min drive
  • Pikeville, KY (PVL-Pike County - Hatcher Field)
    24 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed with Sofa bed, Accessible, Smoking

  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Front of property

Comfort Suites Prestonsburg West

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4.3 out of 5, Excellent, (581)
The price is CHF 104
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Quality Inn & Suites

Hotel with free breakfast, steps from Mountain Arts Center
Along with a 24-hour fitness centre, this hotel has a business centre and a meeting room. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a picnic area.
Quality Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you're just a quick walk from Mountain Arts Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Mountain Arts Center and a 2-minute drive from Archer Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Prestonsburg hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

Property is also known as

Brookshire Inn Prestonsburg
Brookshire Prestonsburg
Brookshire Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Prestonsburg
Quality Inn & Suites Hotel Prestonsburg

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 254 reviews" "
Rating 8 - Good. 71 out of 254 reviews" "
Rating 6 - Okay. 36 out of 254 reviews" "
Rating 4 - Poor. 12 out of 254 reviews" "
Rating 2 - Terrible. 23 out of 254 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service
Management was very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Yenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Treila

You could hear every step the people above us took and the first night it was someone with children running around early in the morning.
Stayed 3 nights in Jul 2024

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
okay 2 star hotel.
The hotel is older and shows it's age. I had a suite and it was very small, I cannot image what a standard room would have been like. The couch in the living room area was dirty, and worn and I was afraid to sit on it.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodney

Stayed 1 night in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The rooms were very clean and spacious. Close to shopping, dinning, theater, and other activities. I would stay there again for sure.
Stayed 1 night in Jul 2024

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean, the breakfast was good. The Staff was great..we deciced to stay an extra day..would highly recomend
Stayed 2 nights in Jun 2024

2/10 Terrible

Cathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not much! If you walked much in the room or bathroom, your white socks turned gray. Didn't care much to find hair on the bathroom floor.... that was our 2nd room. The 1st room had a nonworking tv; so we were moved to a dirty room. The breakfast was a diabetic nightmare!!! Only protein we found was old peanutbutter and it took at least 5 minutes of stirring to to incorporate the oil into it that was lying on top of it. A gentleman was looking all over for some milk.... container was empty. Front desk person was found on the 3rd floor talking to employees and I told her about the "no milk" situation and she scurried away. The establishment is a very sad situation and over-priced. We will not be returning.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with family and small children
Attentive and friendly staff. Good breakfast. I booked for next year.
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe,clean,Friendly environment. Highly recommend. This will be my go to place each year when we visit family.
Stayed 2 nights in May 2024

10/10 Excellent

William, Lihue

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, overall very good. Some of the front desk staff not helpful. But my checkin was with a great lady that understood my requests and knew the area.
Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

John, Pikeville

Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Glenda

Liked: Cleanliness, staff & service
Only one night stand. Only one of us had a nightstand to put our glasses, phone and CPAP machine on. Door to bathroom dragged on the floor…hard to close.
Stayed 2 nights in Apr 2024

10/10 Excellent

Glenda

Clean and quiet
Stayed 8 nights in Mar 2024

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the $$
We stayed here for Hillybilly Days in nearby Pikeville. Easy access to the main highway and to town for anything you need. Not a fancy hotel, but very clean and neat with a friendly and helpful staff. Very good coffee!
Stayed 2 nights in Apr 2024

2/10 Terrible

Felicia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very dirty. Had a horrible odor In the room, no lock on the door so it made it unsafe …. very inconvenient because the room I originally booked is permanently closed and they sent me to this one. They’ve overcharged my card $600 left me traveling with no money. The staff was not helpful at all
Stayed 2 nights in Apr 2024

6/10 Okay

Patricia

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
No heat. Hidden behind Comfort Inn with old Brookfield Inn large sign parking lot. Found last guest’s key card on floor - good vacuuming job.
Stayed 1 night in Apr 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Staff & service, room comfort
Pleasant Stay
Very quick check-in & very helpful staff! I’ve stayed here several times on my visits back home & the staff is very accommodating. However, the room I was going to be put in before changing had a stain on the sheets & the cloth couch had several stains. It looked very unclean. The room & sheets I was switched to were clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Betty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean good service
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck
The staff was nice! They only had one key card machine. It broke so for four days I had to be escorted to and from my room. Corporate told the staff they were in no hurry to fix it and would send a replacement machine next week. The room for old and dirty and the couch in my upgraded suite had some huge fluid stain so I couldn’t use it. The vanity in the suite bathroom was too small for a single person’s toiletries
Stayed 3 nights in Mar 2024