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The Palms Turks and Caicos

5.0 star property

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Photo gallery for The Palms Turks and Caicos

Outdoor pool
On the beach, white sand, sun-loungers, beach towels
Lobby
Restaurant
On the beach, white sand, sun-loungers, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Grace Bay Beach, Providenciales, Providenciales
  • Providenciales Beaches
    ‪1 min walk‬
  • Grace Bay Beach
    ‪5 min walk‬
  • The Regent Village Shopping Mall
    ‪4 min drive‬
  • Providenciales (PLS-Providenciales Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Oceanfront

  • Beach view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Oceanfront

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Oceanfront

  • Beach view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Oceanfront

View from room

Penthouse, 1 Bedroom, Oceanfront

  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Microwave, coffee/tea maker

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

View from room

Deluxe Suite, 1 Bedroom, Oceanfront

  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

View from room

Suite, 1 Bedroom, Oceanfront

  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Oceanfront

Premium bedding, down duvets, pillow-top beds, in-room safe

Penthouse, 3 Bedrooms, Oceanfront

  • Beach view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 3 Bedrooms, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Suite, 3 Bedrooms, Oceanfront

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 3 Bedrooms, Oceanfront

  • Beach view
  • Sleeps 8
  • 3 King Beds

View all photos for Suite, 2 Bedrooms, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Pool View

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms, Oceanfront

View from room

Suite, 3 Bedrooms, Oceanfront

  • Beach view
  • Sleeps 8
  • 3 King Beds

View all photos for Penthouse, 2 Bedrooms, Oceanfront

Premium bedding, down duvets, pillow-top beds, in-room safe

Penthouse, 2 Bedrooms, Oceanfront

  • Beach view
  • Sleeps 6
  • 2 King Beds

Penthouse, 3 Bedrooms, Ocean View

  • Sleeps 8
  • 3 King Beds

Penthouse, 1 Bedroom, Ocean View

  • Sleeps 4
  • 1 King Bed

Penthouse, 2 Bedrooms, Ocean View

  • Sleeps 6
  • 2 King Beds

Similar properties

Flat-screen TV

The Shore Club Turks and Caicos

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, (749)
The price is CHF 672
for 1 room
includes taxes & fees
12 May - 13 May
The Shore Club Turks and Caicos

About this property

The Palms Turks and Caicos

Luxury resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at The Palms Turks and Caicos's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
The Palms Turks and Caicos offers 166 accommodations with a safe and free newspapers. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. LED televisions come with premium digital channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at the Palms has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
The free breakfast at The Palms Turks and Caicos gets good marks from our customers. During your stay, you're just a quick walk from Grace Bay Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, manicures and pedicures or body treatments at The Spa at the Palms
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Providenciales Beaches and 5 minutes on foot from Grace Bay Beach
The Palms Turks and Caicos offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a hot tub, and a fitness centre are also featured at the luxury The Palms Turks and Caicos. Free self parking and valet parking are available.

This 5-star Providenciales resort is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.
The Palms Turks and Caicos has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Turks and Caicos

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Regent Palms
Regent Palms Condo
Regent Palms Condo Providenciales
Regent Palms Providenciales
Palms Turks Caicos Hotel Providenciales
Palms Turks Caicos Hotel
Palms Turks Caicos Providenciales
Palms Turks Caicos
Regent Hotel Providenciales
The Palms, Turks And Caicos Providenciales
Turks Caicos Palms
The Regent Palms Hotel Providenciales
The Palms Turks Caicos
The Regent Palms
Palms Turks Caicos Resort Providenciales
Palms Turks Caicos Resort
The Palms Turks Caicos
The Palms Turks and Caicos Resort
The Palms Turks and Caicos Providenciales
The Palms Turks and Caicos Resort Providenciales

The Palms Turks and Caicos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 181 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa Dias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever!
Stayed 7 nights in Apr 2025

10/10 Excellent

Brendan

Stayed 4 nights in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal, the resort was immaculate, the pool and beach are A1! I loved my stay here! Would definitely return. Great for families couples, or solo
Stayed 4 nights in Apr 2025

10/10 Excellent

Jerrold

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arranged a three generation stay at the Palms, and it exceeded our expectations. There was a great many things that we liked about The Palms-the quality of the villas, the swimming pool and beach (both perfect for little children), the complimentary breakfasts, and the location. However, what was most striking was the quality of the staff. Everybody we interacted with was consistently pleasant and helpful, and patient with children. This included the people who helped set up at the beach and the pool, the guys who distributed towels, the woman who cleaned our rooms, the people at the front desk/concierge, and the restaurant staff. While everybody was lovely I want to single out Jane, who was a hostess, seated us for breakfast each morning, and made sure the smallest child was well taken care of. But that level of service was shown by everybody we interacted with, throughout our stay. There are a couple of things to consider to make the property even more perfect. There are a lot of choices at breakfast, and it would be good if they offered plain or greek yogurt along with flavored sweetened yogurts-they had plain yogurt but we had to ask for it. Second, The Palms has a surprisingly well equipped fitness center/gym, which is well used. As a result, it's actually too small for the number of people who want to use it in the morning. Add more floor space for stretching or other workout routines. All told, a great vacation
Stayed 6 nights in Apr 2025

10/10 Excellent

Zakiya Adjua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay on a lovely property. They were accommodating when I had to make adjustments to my travel plans when an issue came up causing me to miss my flight and I had to arrive the next day.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and gorgeous beach!
Stayed 7 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palms in an exceptional experience. The staff is friendly and accommodating. Restaurants are very good. The location is probably the best sight on the Grace Bay beach. The grounds are very well maintained. The only possible way to improve this place would be a larger gym. However, it has everything you need, it’s just a bit small when several people are working out.
Stayed 5 nights in Apr 2025

8/10 Good

Nicole Di Maio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grounds and property were stunning! Service upon arrival was five stars! Adrienne at breakfast was a gem! Service by pool bar was the only downer. Complete disconnect from the rest of the property. You almost felt like you were causing them an inconvenience to get a drink. Extremely slow and almost bothered to serve a drink.
Stayed 6 nights in Mar 2025

10/10 Excellent

Levon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 7 nights in Apr 2025

10/10 Excellent

Tasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Front desk was especially helpful. The room was clean large and had a great view of the beach. Small resort but not lacking in amenities.
Stayed 3 nights in Apr 2025

4/10 Poor

Amy

Liked: Property conditions & facilities
Disliked: Staff & service
The pro is that the room is very nice and so spacious and clean; there’s great attention to detail too. The grounds are very pretty, but the property is just so blasé. The pool is clean but boring, the hot tub is like warm, and the ocean view room is a joke. You can barely see tiny glimpses of the ocean through palm branches. The worst though is the attitude of the check in staff. We were at the Ritz Carlton for 5 night and chose to move hotel for our last night. Maybe it’s unfair to compare the Palms to the Ritz, but truly, they’d benefit from training in treating guests better. Honestly, for the price that the Palms is, I would chose the Ritz without question over the palms. We checked in at 9;30 AM. We were told that the room was not occupied and just needed to be cleaned. We kept checking back, and we were told it would be ready no later than 1 and hopefully before. At 12:45, when I checked at the front to see if after nearly 4 hours they had cleaned the room, I was told that they were in the process and was told in a sassy way that checkin is at 3. I responded calmly by saying, “ yes I understand that, but when you tell me that our room will be ready no later than 1, it reset our expectations. She seemed annoyed. We didn’t get into our room until after 2. Again, perhaps it’s not fair to compare the palms to the ritz, but for essentially the same price, the staff is so far superior and the quad experience is too!
Stayed 1 night in Apr 2025

8/10 Good

Norman J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Brett

Stayed 5 nights in Mar 2025

10/10 Excellent

FADI, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms excellent food
Stayed 7 nights in Mar 2025

10/10 Excellent

Mikael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palms at Grace Bay

The food was surprisingly delicious for resort food. Ordered room service every day. Particularly the chicken soup! Complimentary breakfast was above the standard free breakfast that’s normally offered at resorts like this.Staff was friendly and the beach is better than the photos!
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 7 nights in Mar 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Wish I could give 5/5 stars but I can due to some customer service issues. Sabine was terribly rude and should not be in customer service. Literally rolled her eyes in my face, I will be emailing the property separately. Whitney wasn’t as bad but she also really needs some customer service training. Besides that and the room issue with a broken fridge, non working lamps, and non working lock everything was great. The manager Arianna was great and upgraded us rooms after the room dilemma. EVERYONE besides the two mentioned were fantastic. So kind, upbeat, always smiling, and sooo good with my baby. Shout out to Roxy (Roxanne), Jane (red hair), Tyrese (beach attendant) and everyone else was fantastic.
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Caribbean getaway

Every single employee was friendly. I’ve never been to a place where the entire staff smiled throughout our stay. It is an incredibly well managed property. Everything is always in its place and all day-to-day activities are well coordinated. The resort restaurants were outstanding. The daily breakfast was outstanding (e.g., fresh squeezed OJ, omelette station). The beach is everything you dream about in the Caribbean. The pool area was inviting and calm. Off-site activities were well managed. Very upscale experience delivered in a low-key and friendly style.
Stayed 6 nights in Mar 2025

6/10 Okay

Tanya

Liked: Cleanliness, property conditions & facilities
The front staff (reception and main restaurant staff) were professional, courteous and efficient. The staff at breakfast were also lovely. The staff at the beach restaurants were utterly incompetent and the two male managers were rude and aggressive to both patrons and wait staff - really unpleasant. All the beach lounge chairs were lined up like sardines and there were an impossible number of screaming, ill-behaved, unsupervised children. Awful experience. And beach attendants and restaurant servers were constantly (and obviously) looking for tips - which just communicates that the resort is not adequately compensating staff. We couldn’t wait to leave.
Stayed 5 nights in Mar 2025

10/10 Excellent

Vasileios

Stayed 9 nights in Mar 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was perfect. We love the place but the staff make it so special. You are treated like royalty. The beach staff especially Dyuane was incredible. He was a pleasure so sweet and knowledgeable. We feel blessed to have stayed there!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Elaine J

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff we were treated like royalty! Food was delicious, room was perfect, service on the beach was A1 chairs, food, drinks. Unforgettable we will be back. Expedia did so right by us!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Mar 2025