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Surfside Hotel and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surfside Hotel and Suites

Courtyard view
Outdoor pool, pool umbrellas, pool loungers
Exterior
Waterfront 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
543 Commercial Street, Provincetown, MA, 02657
  • Commercial Street
    1 min walk
  • Cape Cod Beaches
    2 min walk
  • Provincetown Theater
    2 min walk
  • Provincetown, MA (PVC-Provincetown Municipal)
    9 min drive

Room options

View all photos for Bayview Suite

Bayview Suite | Living area | 55-inch flat-screen TV with cable channels, TV

Bayview Suite

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed, Courtyard View (No elevator access)

Courtyard view

Standard Room, 1 King Bed, Courtyard View (No elevator access)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Courtyard View (No elevator access)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Courtyard View (No elevator access)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, Beach View

Apartment, Beach View | Living area | 55-inch flat-screen TV with cable channels, TV

Apartment, Beach View

  • 62 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for 1 Queen Bed, Waterfront, Accessible

1 Queen Bed, Waterfront, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

1 Queen Bed, Waterfront, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Race Point Waterfront Suite

Race Point Waterfront Suite | Living area | 55-inch flat-screen TV with cable channels, TV

Race Point Waterfront Suite

  • 50 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waterfront King Room

Waterfront King Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Waterfront King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (No elevator access)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (No elevator access)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Room, 1 Double Bed

Waterfront Room, 1 Double Bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Waterfront Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Waterfront 2 Double Beds

Waterfront 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Waterfront 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (No elevator access)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds (No elevator access)

  • 23 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for 1 Queen Bed, Courtyard View, Accessible

1 Queen Bed, Courtyard View, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

1 Queen Bed, Courtyard View, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Beach View

Deluxe Apartment, 2 Bedrooms, Beach View | Living area | 55-inch flat-screen TV with cable channels, TV

Deluxe Apartment, 2 Bedrooms, Beach View

  • 77 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Lighthouse Waterfront Suite

Lighthouse Waterfront Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Lighthouse Waterfront Suite

  • 50 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Surfside Hotel and Suites

Ocean-view hotel with a bar/lounge, near MacMillan Pier
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers.
Surfside Hotel and Suites offers 88 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and designer toiletries. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Surfside Hotel and Suites. During your stay, you're just a quick walk from Commercial Street. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a private beach and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cape Cod Beaches and a 3-minute drive from Provincetown Town Hall
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas.

Free breakfast is available daily. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden and a terrace. Free self parking is available.

This Provincetown hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Lighthouse Bar – On-site bar.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lighthouse Bar

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (76 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone 48 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 43 per accommodation, per day, plus a deposit of USD 43 per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.06 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 43 per day
  • Pet fee: USD 43 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0002542420
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 24 May and close on 14 October.
  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surfside Hotel
Surfside Hotel Provincetown
Surfside Provincetown
Surfside Suites Provincetown
Surfside Hotel and Suites Hotel
Surfside Hotel and Suites Provincetown
Surfside Hotel and Suites Hotel Provincetown

Surfside Hotel and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1030 reviews" "
Rating 8 - Good. 321 out of 1030 reviews" "
Rating 6 - Okay. 121 out of 1030 reviews" "
Rating 4 - Poor. 55 out of 1030 reviews" "
Rating 2 - Terrible. 28 out of 1030 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay in a great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great trip. Everyone at Surfside goes out of their way to be helpful and friendly. The beach at the hotel ia great with no rocks and pool very well maintained. Walking distance to everything.
Stayed 7 nights in Aug 2024

8/10 Good

Peter

Liked: Staff & service
The property is your average beach side motel. The rooms are perfectly comfortable though not as clean as I would have hoped. The floors in particular were pretty dirty. Service was perfectly friendly and accommodating. Location was further from the center of town than I’d personally like to be but it’s still walkable and a beautiful walk at that.
Stayed 1 night in Aug 2024

6/10 Okay

RICHARD

Travelled with partner
Disliked: Staff & service
I have stayed at this property several times, this time I was very disappointed with the housekeeping, even after I complained, the room was never serviced properly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Great staff! Property is well maintained and the employees care about their guests. Close to food and walk out to the beach. An oasis from the day to day while walkable to the town with great restaurants, shopping and activities
Stayed 3 nights in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Amenities
Great location. A little run down. Room didn't get cleaned second night. No soap in some dispensers. Polite friendly staff. Would go back.
Stayed 3 nights in Aug 2024

6/10 Okay

Jeremy

Liked: Cleanliness
Disliked: Property conditions & facilities
Location is good (near beach and walkable to main tourist area). Plenty of room in parking lot. Staff was friendly. BUT: - the bathroom door is a slidable door. This is NOT a pocket door that “locks”. It’s a door on rollers with at least an inch or more of open space between the door and door frame. So if you don’t want your partner hearing you do your business, then this isn’t the place for you. The door didn’t even stay in place sometimes so I had to have my bf brace a chair against door so it didn’t slide partially open. - morning coffee wasn’t good
Stayed 3 nights in Aug 2024

10/10 Excellent

Ellen

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. It’s always a dreamy experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Bruce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old and not updated. No phone access in the room. Limited staff and no staff at night. Office is closed till 8 am. Room was dirty.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Amenities
The high threshold into the room was very dangerous, kept tripping over it. The refrigerator leaked water all over my expensive food inside and I awoke to water all over the floor that had leaked from the fridge. I did appreciate a larger than normal fridge and an in room microwave. I wished there was tea in the rooms as well as coffee.
Stayed 1 night in Aug 2024

8/10 Good

shelley

Travelled with family
Pool was warm, my daughter loved it. Simple breakfast included, the front desk staff in the morning was very accommodating, would definitely stay again, it was an older hotel but had a modern twist to it.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surfside Hotel is lovely!! Great place to stay, super comfortable, awesome amenities, and the perfect location! I was only in town for a day and I wish I could’ve stayed longer. I want to give a special shoutout to the front desk manager, Steve, because I had an issue where Expedia confirmed my stay on their end but never actually sent my reservation through to Surfside. Steve called them, made sure to fix the problem, and then was kind enough to upgrade my room because of the inconvenience, even though it wasn’t the hotel’s fault at all!! Lovely hotel and incredible customer service. I will be back!!
Stayed 1 night in Aug 2024

6/10 Okay

Grzegorz

Liked: Cleanliness, staff & service
The hotel is located on the bay, next to the beach, with a beautiful view of the bay from the room windows. The hotel needs renovation, especially better air conditioning. Breakfast is basic at best. Large parking lot and easy access. About a 20-minute walk to the center. A plus for the large swimming pool.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Can’t say enough…room was great and view was fabulous! Pool was great as well as the fire pit! Friendly staff and wonderful amenities! Can’t wait to visit again!
Stayed 4 nights in Aug 2024

8/10 Good

Benedetta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeffrey

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always a clean, friendly and convenient place to stay in Provincetown!
Stayed 1 night in Aug 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

8/10 Good

Hossam, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
On commercial street, 15 minutes walk from downtown
Stayed 2 nights in Aug 2024

6/10 Okay

STEVEN, NEW MILFORD

Liked: Staff & service, property conditions & facilities
Was a very nice place to stay. Housekeeping left a lot to be desired.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandonei

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beth A

Liked: Cleanliness, staff & service, room comfort
Girls trip to Ptown
Great location in Ptown. The outdoor pool and fire pit area were nice. The pool chair need an upgrade. The room was fine. Typical continental breakfast items. Staff was very friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the Hotel with a beautiful scenic 15 min walk into town, beach across the street (2nd bldg), great pool and nice front courtyard. Room was clean with a great walk-in shower. If you have a hard time climbing stairs, I would suggest to request 1st fl before booking as they're steep. I thought destination fee & pet fee was a bit steep adding an additional $80 to our stay. Rooms are pricey during the summer season as expected but all n all it's a lovely Hotel and the staff were kind.
Stayed 1 night in Aug 2024