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Hotel 5 de Mayo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 5 de Mayo

Indoor pool, pool loungers
Lobby
Property amenity
Exterior
Down duvets, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Breakfast included
  • Pool
  • Parking included
  • Room service

Explore the area

Map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290
  • Zona Histórica de los Fuertes
    7 min walk
  • Artist Quarter
    12 min walk
  • Fort Loreto
    14 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    36 min drive

Room options

View all photos for Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite

Down duvets, in-room safe, desk, laptop workspace

Junior Suite

  • 90 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Double Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premier Suite

Down duvets, in-room safe, desk, laptop workspace

Premier Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1029)
The price is CHF 58
for 1 room
includes taxes & fees
2 Jan - 3 Jan
NH Puebla Centro Histórico

About this property

Hotel 5 de Mayo

Puebla hotel in Puebla Historic Center with free breakfast and free valet parking
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business centre, a business centre and a meeting room. Change of towels is available on request
Hotel 5 de Mayo offers 59 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 45-inch Smart televisions come with cable channels.

Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel 5 de Mayo. During your stay, you're just a quick walk from Secrets of Puebla Tunnels. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Zócalo de Puebla and 5 minutes from Puebla Cathedral
Hotel 5 de Mayo offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel 5 de Mayo. Free self parking and valet parking are available.

This 3-star Puebla hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Lever door handles
  • Lift (70 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (100 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.
Property Registration Number Modernizacion en Infraestructura Hormigon

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1002 reviews" "
Rating 8 - Good. 172 out of 1002 reviews" "
Rating 6 - Okay. 40 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Property was well maintained.
Stayed 5 nights in Sep 2024

8/10 Good

aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y amplia la habitación, el desayuno excelente, considero deben comprar nuevos colchones por lo menos en nuestra habitación y también una nueva secadora para blancos ya que las sabanas tenían un olor a quemado
Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Froylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, excellent breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

donald, Sam Diego

Travelled with partner
Liked: Cleanliness, staff & service
Nothing to rate this hotel above 3 stars.
Stayed 4 nights in Jun 2024

10/10 Excellent

zhangyu

Stayed 1 night in Jul 2024

8/10 Good

Victoria

Stayed 1 night in Jun 2024

2/10 Terrible

Azucena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the Forts experience
Stayed 1 night in Jun 2024

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Daryl, Shawnigan Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed at this property absolutely outstanding, Staff are incredibly good, Breakfast is excellent and included, Rooms are incredibly comfortable and spacious. Very nice accommodation our first choice in Puebla
Stayed 1 night in Jun 2024

8/10 Good

Rabea

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel, large size room. But the area surrounding not attractive
Stayed 2 nights in May 2024

2/10 Terrible

meizhu

Disliked: Cleanliness, amenities, property conditions & facilities
There was a bedbud. We got bitten We woke up at 1 am They just offer a changing room for us. We had pics
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

ANA

Stayed 1 night in May 2024

8/10 Good

Jose Oriol Leyva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

George

Stayed 2 nights in Apr 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was really close to downtown. You do have to cross a main busy street to get to the downtown area, it wasn’t hard to cross and did not have to wait long to do so. The hotel is very nice, clean, spacious and friendly. It is a family friendly place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wendolynee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel increible
Hotel con un muy alto valor, alberca caliente, habitacion muy amplia y cómoda. Jacuzzi amplio, doble TV en la habitacion y buen servicio al cuarto
Stayed 1 night in Feb 2024

2/10 Terrible

Diana Isabela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room, great shower and amazing staff
Stayed 1 night in Jan 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service
The breakfast was really good and the beds were comfortable. However we booked 2 junior suites and we're put up in one junior suite and one double room. But we're charged the junior suites price. There was no coffee/tea in the rooms or lobby. The pool is tiny and you have to walk outside down the parking lot to get to it and it's only 3 feet deep. They also do not have laundry available which was one of the reasons I booked this hotel. They also did not have a shuttle for us. We were woken up at 5 am by loud people banging on a door and shouting in the hallway which lasted at least 20 minutes. We also almost got hit by a car crossing the street.
Stayed 3 nights in Jan 2024

10/10 Excellent

Francisco, Moreno Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room clean grate value and breakfast included wow
Stayed 1 night in Nov 2023

4/10 Poor

Roman

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
La television no se ve nada bien y el cuarto estaba caliente, lo reporte a recepcion y mandaron a el de mantenimiento a lo cual el de mantenimiento me dijo que no estaba enfriando bien que por que todos los cuartos estaban ocupados y estaban usando el aire acondicionado y segun el le movio algo al control y que regresaba en una hora para checar si habia enfriado y nunca volvio y aparte estos son aires acondicionados individuales y no tiene nada que ver que todos los cuartos esten ocupados ya que no es un aire central y aun asi aunque fuera central debe tener la capacidad para enfriar todos sin ningun problema, pero para no discutir no dije nada y esperar que cuando regresara que me iba a decir, pero ya no regreso y ami parecer deben de contratar una persona de mantenimento mas profesional y a lo mismo en recepcion por que le reporte mas de dos veces que el cuarto y la tele no servian y no me hicieron caso.
Stayed 2 nights in Sep 2023

8/10 Good

Olivia Noemy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel personal was great but the concierge tour service at the hotel is a rip-off. They tried to sell a tour for 4 times what you paid if you book elsewhere, shop around and don't use the service at the hotel.
Stayed 4 nights in Sep 2023