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NH Puebla Centro Histórico

4.0 star property
VIP Access

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Photo gallery for NH Puebla Centro Histórico

Outdoor pool
Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Pool
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪5 min walk‬
  • Rosario Chapel
    ‪7 min walk‬
  • Puebla Cathedral
    ‪7 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

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About this property

NH Puebla Centro Histórico

Eco-certified Puebla hotel in Puebla Historic Center with a 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and a business centre. Housekeeping is available on request.
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Puebla Centro Histórico. During your stay, you're just a quick walk from Zócalo de Puebla. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 5-minute walk from Zócalo de Puebla and 7 minutes on foot from Puebla Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Puebla Centro Histórico offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 11 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified NH Puebla Centro Histórico. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
NH Puebla Centro Histórico has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (return)
  • Self-parking fee: MXN 60 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1097 reviews
Rating 8 - Good. 283 out of 1097 reviews
Rating 6 - Okay. 115 out of 1097 reviews
Rating 4 - Poor. 59 out of 1097 reviews
Rating 2 - Terrible. 46 out of 1097 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Business traveller
Disliked: Property conditions & facilities
The hotel is well situated and has the advantage of having a parking garage attached to the hotel. However, the hotel is tired and really requires some renovation. Public areas are dark and dreary. Generally I thought it below the general standard I would expect of an NH hotel.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Room comfort
Solo
The hotel is close to attractions, room is ok but TV didn't have applications working so forgent about Netflix or Prime, internet works on and off.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Give it a miss
Staff not very helpful. We asked was it normal practise to leave just 1 bottle of water for a 2 guest booking. He said he would get it sorted. This did not happen and there was 1 bottle the next day also. Hotel badly needs a refurb i have never seen carpets so bad and unsafe(nailed into the floor in strips) The whole place except for the lobby and bar that look like a different hotel needs updating. Breakfast was good.
Stayed 2 nights in Nov 2024

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La propiedad estaba sucia
Stayed 2 nights in Nov 2024

8/10 Good

Marisela

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Sin Toallas
Esta cerca de todo y tiene buen tamano el problema ws que al parecer no tienen suficientes toallas el.sistema de tv no funciona
Stayed 4 nights in Oct 2024

6/10 Okay

Rosa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sofás in lobby very dirty. Bathroom floor stained. Staff was friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

ZOILA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Nov 2024

4/10 Poor

Carlota, Jesus Maria

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Yolanda

Travelled with group
Disliked: Property conditions & facilities
Hotel is close to zocalo of city and it had comfortable beds but the pipes would rather crazy when using water in bathroom sink.
Stayed 3 nights in Oct 2024

6/10 Okay

NANCY

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel needs renovation
Stayed 1 night in Nov 2024

2/10 Terrible

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty hotel in desperate need of renovation. Our room smelled terrible and was not clean, we got changed to a different room that was a bit cleaner but the shower curtain was torn and stained. Breakfast was ok but food ran out and was not replaced and there was only one person making eggs for dozens of people. The only plus is how nice their staff is, even while working in hard conditions.
Stayed 1 night in Nov 2024

4/10 Poor

Ali

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Decent hotel Unfortunately not up kept
Stayed 1 night in Nov 2024

10/10 Excellent

Victor R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Personal muy atento. Me cambiaron sin dilación de mi habitación ruidosa a una muy tranquila. Desayuno es formidable.
Stayed 5 nights in Oct 2024

8/10 Good

Omar

Travelled with family
Liked: Property conditions & facilities
Centrally located and very easy to get around.
Stayed 6 nights in Oct 2024

10/10 Excellent

Alejandra

Stayed 3 nights in Sep 2024

8/10 Good

Rodrigo, Jacksonville

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well located. Walking distance to main plaza and restaurants. The property looks good on the outside but the rooms and the elevator are very dated. If you are looking for good location and you are not very picky this is a good place
Stayed 2 nights in Oct 2024

8/10 Good

Arely, Chicago

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff needs improve the customer service
Stayed 2 nights in Oct 2024

6/10 Okay

Uriel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I like the location, I think that it needs to be updated,
Stayed 2 nights in Oct 2024

8/10 Good

Juana, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Felipe

Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, se puede caminar para conocer el centro de Puebla. La atencion muy buena, limpieza y camas bien, el desayuno muy rico y con suficientes opciones (buffet). Tiene estacionamiento a buen precio. Hicimos check out y sin problema nos resguardaron las maletas unas horas.
Stayed 1 night in Aug 2024

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Michel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NH in Decay
Terrible condition. Now I know why it was $47 per night. Dust EVERYWHERE, horrible sulphate smell in the towels and in the bathroom, badly corroded fixutures. Massive dead plants in the lobby. Cheap laminate floors with even cheaper sound proofing pads (o none at all). Would have rathered stayed at any of the actually cheap hotels that are perhaps dates, but not without charm and definitely clean!
Cracked tiles and corroded fixtures in room 126
Cracked tiles and corroded fixtures in room 126
Cracked tiles and corroded fixtures in room 126
Peeling wall treatments
Stayed 3 nights in Sep 2024

10/10 Excellent

ERICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024