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Hotel Villa Murano

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Villa Murano

3 outdoor pools
On the beach
Point of interest
Front of property
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Puerto Arista, Tonalá, CHIS, 30507
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    6 min drive
  • La Sepultura Biosphere Reserve
    42 min drive
  • Iglesia Vieja
    44 min drive

Room options

View all photos for Luxury Room

Luxury Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Luxury Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Junior Room

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Room

Family Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Family Room

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Deluxe Quadruple Room

  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Basic Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Blackout curtains, free WiFi, bed sheets, wheelchair access

Superior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Villa Murano

Family-friendly fun at the beach, with 3 outdoor pools
Spend the day on Hotel Villa Murano's beach or relax by one of the hotel's 3 outdoor swimming pools.
Hotel Villa Murano offers 27 air-conditioned accommodations with complimentary bottles of water and free toiletries. 27-inch LED televisions come with cable channels.

Bathrooms include a shower. This Tonalá hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Villa Murano features free WiFi in public areas, plus 3 outdoor pools and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 3 outdoor pools
  • Amenities include a terrace
  • On-site recreation includes a playground
  • 22.6 mi (36.3 km) from La Sepultura Biosphere Reserve and 23.3 mi (37.5 km) from Iglesia Vieja
Hotel Villa Murano offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, an arcade/games room, and a garden are also featured at the family-friendly Hotel Villa Murano.

Smoking is allowed in designated areas at this 3-star Tonalá hotel.

La Tartaruga – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Tartaruga

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá

Hotel Villa Murano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 77 reviews" "
Rating 8 - Good. 21 out of 77 reviews" "
Rating 6 - Okay. 8 out of 77 reviews" "
Rating 4 - Poor. 6 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly and helpful staff.
Stayed 2 nights in May 2023

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Stayed 1 night in Mar 2023

6/10 Okay

Bonnie

Travelled with family
nice access to the beach. rooms didn't feel clean bed uncomfortable, didn't have a hot shower
Stayed 1 night in Aug 2022

10/10 Excellent

Jorge, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 1 night in Jul 2022

4/10 Poor

Maria de los Angeles Vargas

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small place and beautiful whit fast accez to the beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, great beach location
We enjoyed our stay at Hotel Villa Murano. It is very conveniently located right on the beach, although 5 minutes drive from the center of Puerta Arista. The food at the restaurant was good and the service was great. The room was very clean, good decoration and condition. The pools were kept clean as was the entire hotel area. We will return!
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property with a very friendly and attentive staff. Out of town so perfect for those who want solitude on the beach
Stayed 2 nights in Jan 2020

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

CARLOS AUGUSTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ninguno
Stayed 1 night in Aug 2024

2/10 Terrible

José Alfredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desagradable experiencia
No fue el servicio que contraté, el baño con olores de aguas negras,la habitación para 4 personas habilitada para 5, muy mal experiencia,el personal de recepción muy groseros no te resuelven nada, el personal del estacionamiento peor, pésimo servicio.
Stayed 1 night in Jul 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Está un poco alejado.. y deverian ser mas accesibles co. Cosas para consumir extra
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen día Todo esta super bien
Stayed 2 nights in Jul 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Jul 2024

4/10 Poor

daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No me gusto que rente una habitacion con tina y el primer dia no se pudo llenar porque es manual,al segundo dia estaba llena y no habia donde poder cambiar la temperatura del agua,terrible no se utilizo
Stayed 2 nights in Apr 2024

10/10 Excellent

Alber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy limpia y la comida rica
Stayed 1 night in Mar 2024

8/10 Good

Daniela Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lugar bonito y tranquilo, en el restaurante esperamos casi una hora por lo alimentos después de ordenar, personal amable
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bonito limpio sin embargo un poco alejado muy obscuro para llegar en la noche y el Internet mucho que desear
Stayed 1 night in Feb 2024

10/10 Excellent

CESAR DANIEL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que es un lugar tranquilo y a buen precio.
Stayed 1 night in Feb 2024

10/10 Excellent

Adriana Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

8/10 Good

METZERI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar agradable para estar en familia, y para descansar
Stayed 2 nights in Dec 2023