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 Puerto Aventuras •1 Room
 Puerto Aventuras • 1 Room
Book online or call 044 511 21 42 Phone Number

Serena Hotel & Spa

0-star property
Bahia Kantenah Lote 8-11, Puerto Aventuras, Quintana Roo 044 511 21 42
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Standard

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Suite

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Hotel Description

During your stay at Serena Hotel & Spa, you're just a quick walk from Kantenah Lagoon. Features include free breakfast, plus a full-service spa and an outdoor pool.

  • Free breakfast offered
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a private beach, a gym and a sauna
  • Steps from Kantenah Lagoon and a 3-minute drive from Puerto Aventuras Marina
  • Airport shuttle service available for a fee

About the Serena Hotel & Spa

Location Bahia Kantenah Lote 8-11, Puerto Aventuras, Quintana Roo 77750

Property Features

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Serena Hotel & Spa such as an outdoor pool and a children's pool. Free breakfast is available. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. This beach hotel also offers a health club, a hot tub and a sauna. This Puerto Aventuras hotel is smoke free.

  • 1 guestroom or unit
  • 2 levels
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Laundry facilities
  • Playground on site

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Air-conditioned accommodation at Serena Hotel & Spa is accessible via exterior corridors and offers a hairdryer. Rooms open to balconies. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Cots/infant beds are also available. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • Cots available
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning

Food & Drink

Guests are served a free breakfast.

Serena Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

A private beach and a health club are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Staffed front desk

Hotel Names

  • Serena Hotel Puerto Aventuras
  • Serena Puerto Aventuras
  • Serena Hotel & Spa Hotel
  • Serena Hotel & Spa Puerto Aventuras
  • Serena Hotel & Spa Hotel Puerto Aventuras
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.