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Serena Hotel & Spa

2.0 star property

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Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Hot tub
  • On private beach
  • Breakfast included
  • Bar

Explore the area

Map
BAHIA KANTENAH, MZA.26 LT.8 Y 11, SECC.FUENTES,, Puerto Aventuras, Quintana Roo, 77750
  • Puerto Aventuras Marina
    ‪18 min walk‬
  • Puerto Aventuras Golf Club
    ‪4 min drive‬
  • Blu Riviera Maya
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪260 min drive‬

Room options

Standard

  • Sleeps 4

Suite

  • Sleeps 2

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The price is CHF 84
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16 May - 17 May
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About this property

Serena Hotel & Spa

Family-friendly fun on the beach, with outdoor pool
Spend the day relaxing on Serena Hotel & Spa's private beach or pampering yourself at the hotel's full-service spa.
Air-conditioned accommodation at Serena Hotel & Spa is accessible via exterior corridors and offers a hairdryer. Rooms open to balconies. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Cots/infant beds are also available. Housekeeping is provided on a daily basis.
A private beach and a health club are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms.
During your stay at Serena Hotel & Spa, you're just a quick walk from Kantenah Lagoon. Features include free breakfast, plus a full-service spa and an outdoor pool.
  • Free breakfast offered
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a private beach, a gym and a sauna
  • Steps from Kantenah Lagoon and a 3-minute drive from CEDAM Museum
  • Airport shuttle service available for a fee
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Serena Hotel & Spa such as an outdoor pool and a children's pool.

Free breakfast is available. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. This beach hotel also offers a health club, a hot tub and a sauna.

This Puerto Aventuras hotel is smoke free.

Guests are served a free breakfast.
Serena Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Barbecue grill
  • On a private beach

Full-service spa

  • In-room massages
  • Spa treatment rooms

Room amenities

Bedroom

  • Cot

Bathroom

  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

Property is also known as

Serena Hotel Puerto Aventuras
Serena Puerto Aventuras
Serena Hotel & Spa Hotel
Serena Hotel & Spa Puerto Aventuras
Serena Hotel & Spa Hotel Puerto Aventuras

Serena Hotel & Spa Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

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