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Red Mangrove Divers Lodge

3.5 star property

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Front of property – evening/night
Exterior
Standard Double Room | In-room safe, rollaway beds, free WiFi
Front of property
Buffet

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
AV CUCUVE Y FLOREANA,, PUERTO AYORA, SCT, 200350
  • Academy Bay
    ‪1 min walk‬
  • Fishing Piers
    ‪4 min walk‬
  • Charles Darwin Research Station
    ‪7 min walk‬
  • Isla Baltra (GPS-Seymour)
    ‪81 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, rollaway beds, free WiFi

Standard Double Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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About this property

Red Mangrove Divers Lodge

Lodge with free breakfast, steps from Galápagos National Park
Along with a bar/lounge, this lodge has WiFi in public areas and a 24-hour front desk. Buffet breakfast is free. Other amenities include tour/ticket assistance.
Red Mangrove Divers Lodge offers 5 air-conditioned accommodations with a safe and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower. This Puerto Ayora lodge provides complimentary wireless Internet access.

During your stay at Red Mangrove Divers Lodge, you're just a quick walk from Galápagos National Park. Features include free breakfast, plus a bar and a round-trip airport shuttle (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy sushi and ocean views while dining at Hotel Aventura Lodge
  • WiFi in some public areas for a fee
  • Services include tour or ticket assistance
  • Steps from Galápagos National Park and Academy Bay
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Red Mangrove Divers Lodge also features tour/ticket assistance and room service (during limited hours). An airport shuttle (available on request) is available for a fee.

Guests are served a free buffet breakfast daily from 7 AM to 9 AM.
Hotel Aventura Lodge – Overlooking the ocean, this restaurant specialises in sushi and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (USD 9.99 per day)

Parking and transport

  • Return airport shuttle (surcharge) on request

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A bar/lounge

Restaurants on site

  • Hotel Aventura Lodge

Conveniences

  • 24-hour front desk

Guest services

  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Red Mangrove Divers Lodge

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 9.99 per day (rates may vary)
  • Airport shuttle fee: USD 50 per vehicle (return)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Red Mangrove Divers Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Red Mangrove Santa Cruz Divers Lodge Puerto Ayora
Red Mangrove Santa Cruz Divers Puerto Ayora
Red Mangrove Divers Lodge All Inclusive Adventure Puerto Ayora
Red Mangrove Divers Lodge All Inclusive Adventure
Red Mangrove Divers All Inclusive Adventure Puerto Ayora
Red Mangrove Divers All Inclusive Adventure
Red Mangrove Divers
Red Mangrove Divers Lodge Lodge
Red Mangrove Divers Lodge PUERTO AYORA
Red Mangrove Divers Lodge Lodge PUERTO AYORA

Red Mangrove Divers Lodge Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 11 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

7.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
- Horrible location - Rooms are far away from lobby (they will call a cab for you when you check in, but to check out, you have to call a cab on your own or drag your bag 10 minutes to the lobby. - Internet signal depends on your room. I couldn't get any signal in my room, even though they said the signal would be strong. You have to pay to use, btw.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall experience was positive. The room was clean and staff was friendly and helpful. I paid more but it was nice to have someone meet me at the airport and guide me through the transportation through Santa Cruz.

6/10 Okay

T, New Mexico

Liked: Cleanliness, room comfort
Disliked: Staff & service
Interesting Hotel But Not Worth A Second Stay
Interesting experience. How many times do you stay in a Mangrove swamp? Waiters in the restaurant were inattentive and unresponsive. Sushi was not good. Hotel reception was pleasant; however, getting a partial refund for airport transportation was difficult and at one point the desk clerk got unpleasant. Don't think they ever refunded the WiFi(which didn't work) access fee. Still haven't received a copy of the itemized bill I requested (they promised a copy via email).

6/10 Okay

Eva, California

Liked: Cleanliness
Disliked: Staff & service
Nice hotel but lacking personality
The booking of this hotel was suppose to include free internet connection, however the hotel did not honer this and said Expedia was wrong. I was charged for the service. The staff, including waiters at the hotel were not attentive to their guest and were walking around like robots. The food was okay. The room was located away from the main hotel, there were no phones in the room and the phone that was suppose to be used for emergency or to contact the main hotel did not work. The staff (appeared to be in their 20s) running this hotel did not have a leader to guide them or so it seemed. The plus is the beautiful view from the restaurant and the facility was clean.

2/10 Terrible

In, Macau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
The rooms is dirty. In the toilet, the flush can not stop, keep leaking water. So much dust on the fan. The air is not only noisy , it turned off by itself midnight. Overall speaking, terrible hotel. There is no staff in the lodge.

8/10 Good

John, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Puerto Ayora!
Everything was great except for the additional cost to get wifi connection at the resort! Even cheaper hotels at the area provided some sort of wifi connection.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice accomodations. Poor service.
The hotel on the waterfront is very nice. We were greeted by sea lions and marine iguanas on the hotel deck. Great feature. We were disappointed that the hotel advertized as if our room were on the waterfront, but then were put up in the Divers Lodge, which is a few blocks away from the water. The hotel staff does not appear to have the phone numbers of a taxi company or individual taxis, so getting a taxi was a difficult endeavor. On our last day, we needed an early morning taxi. The evening staff assured us they would have one for us at the appointed time, but the morning staff knew nothing of it. The morning reception staff sent the guard to get us a taxi. I had to personally remind the guard three times as he was flirting with the reception girl and didn't want to be bothered by our urgent request. With still no taxi in site, my wife and I had to heft our gear all the way to the dock on foot. A big fail for customer service. Also, the hotel offers no bottled water, which is standard for all hotels and restaurants throughout the Galapagos and Ecuador. The restaurant prices were so high we didn't bother to eat at the hotel. I'd say the restaurant offerings and prices are not practical for the area. The reception staff assured us that our rooms were safe, but the maid left the door wide open with her keys in our door and the compound door wide open. Any one could have entered our room from the street or hotel during cleaning time.

6/10 Okay

Verified traveller

Disliked: Staff & service
Value for money paid
Good value for money. Basic but reasonable. Clean, neat and tidy. However there are no staff to be found anywhere. Breakfast is served in the main hotel which is a short walk away.

6/10 Okay

Marisol, Quito, Ecuador

Disliked: Staff & service
Comfortable but...
The hotel is 3 blocks away from the principal hotel and you have to walk to take breakfast and to make the check in. If you need anything you have to call for somebody on the other hotel. The food is good and the room is clean but the staff is not to pending on the guests and neither helpful.

2/10 Terrible

amar, los angeles

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very poor hotel poor service like a shack bugs included

6/10 Okay

Ron, Oakton,Va

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Comfortable hotel with minimal ammenties
The hotel was clean and comfortable but low on amenities. The speed of the Internet connection was frustrating ... It needs to be upgraded !

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
I cannot understand previous reviews
The whole point of coming here is the view, the room, restaurant and tours. The room was fine. The place for the view was the restaurant and verandah. The verandah furniture were full of sea lions and the floor full of the biggest piles of excrement you have ever seen. The seals then move through it and climb on the furniture again. We were told that two thirds of the menu was unavailable and we could not get service without going to the kitchen and asking... This over a couple of days.

8/10 Good

Paul, New York

Liked: Cleanliness, staff & service, room comfort
Hotel did not have our Reservation
Hotel did not have our Hotels.com reservation! They had no idea we were coming. With luck of the low season they had a room available. Took hotels.com till our check out day to confirm payment and the reservation with the hotel. Hotel was good, well located, included free use of bicycles for the duration of stay which is very usfull there. Rooms were basic but clean.

8/10 Good

Paul, New York

Liked: Cleanliness, staff & service, room comfort
Did not have our reservation!
Hotels.com did not communicate the reservation with the hotel. They had no idea we were coming and had no reserved room for us! Luckely we traveled in the low season and there were rooms available. Hotel was clean, well located, simple. The free use of bicycles was very usefull and a benifit of this hotel.

6/10 Okay

Verified traveller

GALAPAGOS TOUR
Nice clean hotel in a quiet neighborhood,but to our surprise we found out that this is actually a branch of main hotel with NO amenities,the main hotel is about 5 minutes walk from this location. On our arrival we had to call main hotel through a phone located on a window sill and was told to come down to main hotel to register and pick up room key. We found this very strange and inconvenient.Also only main hotel has restaurant where you can have breakfast dinner etc,but you may not want to walk there every morning for breakfast. This location is walking distance from main street ,but make sure you remember some of the landmarks since there is no street name posted any where. We were lost on the first night! Also hardly any shop or Travel Agent will accept credit card in Galapagos,everything is in CASH.

8/10 Good

Ricardo, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular WIFI service, but EXCELLENT Room for rest
Well, the main building of the hotel, is excellent...really clean, with one of the best sights from the restaurant, but in the extension of the hotel, which is located 4 blocks aprox from there, has poor neighborhood, no sight...almost nothing around...and the internet service was regular. Also, you should know that Galapagos is for adventures, tours, cycling, diving/snorkelling...etc, and you will go to your bed just for the night...and thats where this extension is awesome, the room is really comfortable to rest.

6/10 Okay

Ben, United States

Liked: Staff & service
A solid option
Ok so here is the scoop: it is important to realize that the Divers Lodge is different from the main Red Mangrove hotel. The divers extension is more like an annex - located a few blocks away - and it lacks some of the charm of the main hotel. A few ups and downs from our stay: + Staff were very helpful and speak good english + Location is great for Puerto Ayora - not smack in the middle of the bustle but only a 10 min walk to the center of town - The rooms need updating: we had a few ants, the hot water was sluggish after the first day, and our door lock was very difficult to operate Ultimately, those plusses were more important to us than the minuses, and we would stay again.

6/10 Okay

Tami, Canada

Disliked: Cleanliness
Ok but pricey
The hotel is at least 5 blocks from where the staff is so there was no assistance on site for anything. We stayed 3 nights and our room wasn't cleaned once while we were there. When we were leaving we had no place to leave the key and calling to the other hotel we were told that we had to go there to check out, packing all of our luggage with us. There was an office on site but it was never occupied. The area was ok but loud at night and early morning. Many other cheaper options in the same block with staff on site that were very helpful.

4/10 Poor

ShortyNoMore, Houston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Red Mangrove "Extension"
I paid about 100$ a night in the extension which is about 500 meters off the main strip and not on the water. Its adjacent to their dive pool. I didn't know it wasn't the waterfront building but wasn't too concerned as I was planning on being out of the room all day. Tips: 1) Tours: You can book diving on the island for ~120-175$ a day depending on how well you need the shop to be equipped so dont book with anyone selling for more. All the tours have standard rates so before pre purchasing do some research. Red Mangrove tried to sell me expensive tours before I arrived. 2) The Extension Hotel: If you get a deal its worth it. The rooms are clean and the one I was in (#9 Piquena) had two singles and a double plus a great rooftop patio. However the air conditioners and the water pump are on the roof so beware if you're a light sleeper. They cycle all night. 3) The food at the mangrove is expensive.

4/10 Poor

Paul, Vancouver, BC

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
False advertising
This hotel claims to be on the beach and have a restaurant and bar. In fact, it is several blocks away from the water and has no facilities whatsoever, except a small pool. It's sister hotel, Red Mangrove Aventura Lodge, is the one on the water and this is where you check in but then they take you to the Divers Lodge which is several blocks away.

4/10 Poor

stephania, quito

Disliked: Property conditions & facilities
Nice
I am not as satisfied as I should, since the main lodge is only 2 blocks away and the standard is not the same at all.

10/10 Excellent

mike, pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel fantastic staff
FYI We upgraded to a suite over looking the bay. Suite del mar incredible view small room but worth every penny. Our overall stay in the Galápagos Islands far exceed our expectations. I highly recommend a vacation here to anyone. There were many thing to do snorkeling,diving, turtles etc. or bike ride to the marina and watch the fisherman bring in there catch or just sit on the dock with the seals and the eguannas very close and extremely friendly. The people of Santa Cruz island were so nice and friendly they made us feel like royality.

10/10 Excellent

Jesus Fdo, Durango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para vivir una experiencia única
El hotel es una excelente base para explorar no solo la isla de Santa Cruz, sino las islas vecinas. Tiene la ventaja de que se puede intercambiar noches con el Red Mangrove en Isabela, lo que facilita la movilidad. Un grupo de lobos marinos e incontables iguanas, tomaron parte del área para tomar el sol y del restaurante exterior, como su sitio de "asoleadero", lo que ofrece el plus de convivir MUY DE CERCA con estos increíbles animales; experiencia única e irrepetible en la vida. MUY RECOMENDABLE para quien pretenda explorar las Galapagos

8/10 Good

Esteban J, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel
La habitación que nos asignaron era espectacular!Era amplia y preciosa! El desayuno en el otro hotel era de primera, en un lugar de paraíso, veíamos desde el comedor a los lobos marinos con los bebés. La zona está alejada del centro pero es muy segura y tranquila. La comunicación con el hotel era un poco complicada porque el hotel está a tres cuadras y el telefono no andaba bien.Sin embargo, el personal tenía una muy buena actitud de servicio y de solucionar todo. Por suerte había leído comentarios y sabía que hay que hacer el check in en el otro hotel y arreglamos directamente con el taxista de ir para allá.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Very Nice hotel. Checkin and breakfast are at the other red mangrove hotel, which is only a five minute walk. Great luxurious breakfast. Very big rooms with a nice patio!