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Hostal Tongo Reef

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Tongo Reef

Porch
Front of property
Reception
Superior Room, Balcony, Sea View | In-room safe, individually decorated, individually furnished
Economy Room, 1 Large Single Bed | In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Calles Jose Vallejo y Gonzalo Morales, Barrio las Peñas, Puerto Baquerizo Moreno, Galápagos, 200102
  • Playa de Oro
    5 min walk
  • Malecón San Cristobal
    5 min walk
  • Mann Beach
    8 min walk
  • San Cristobal (SCY)
    18 min walk

Room options

View all photos for Double Room, Balcony (Street View)

In-room safe, individually decorated, individually furnished

Double Room, Balcony (Street View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Sea View

In-room safe, individually decorated, individually furnished

Junior Suite, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, individually furnished

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony | In-room safe, individually decorated, individually furnished

Junior Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, individually decorated, individually furnished

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room (#7)

Economy Double Room (#7) | In-room safe, individually decorated, individually furnished

Economy Double Room (#7)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hostal Tongo Reef

Hotel with free breakfast, steps from Galápagos National Park
A coffee shop/cafe, a business centre and a meeting room are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hostal Tongo Reef offers 3 accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Puerto Baquerizo Moreno hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hostal Tongo Reef, you're just a quick walk from Galápagos National Park. Enjoy features like free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Galápagos National Park and 5 minutes on foot from Playa de Oro
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at Hostal Tongo Reef.

Smoking is allowed in designated areas at this 3-star Puerto Baquerizo Moreno hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 8 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Credit card charges are subject to a surcharge of 8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hostal Tongo Reef offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Tongo Reef Hotel
Hostal Tongo Reef Puerto Baquerizo Moreno
Hostal Tongo Reef Hotel Puerto Baquerizo Moreno

Hostal Tongo Reef Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shayne, North Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - it is exactly how it displays online. Clean, basic hotel a little away from the centre of town, but still only a 5 minute walk. Plenty of food and shops nearby. Staff went out of their way to help us when we had an issue with one of the local laundries being closed. Recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
I really wanted to like this hotel, especially since the staff was so kind. But the truth is, it left a lot to be desired. We found the beds to be pretty uncomfortable, and the AC unit worked but was rather old and took a while. The Wifi didn't work great, but that might be par for the course on the islands. There's also a very easy-to-miss ledge in the bathroom that they should probably put a warning sign on. Even before we took any food out, we had ants coming in by the window. I realize this isn't the hotel's fault, but our breaking point was how noisy it got at night. It's hard to sleep in an uncomfortable bed when an aspiring musician is playing the drums ALL NIGHT. On a positive note, I did appreciate the breakfast service. And the walk into town wasn't too far. If you're just staying here for a night or two and looking to save money, it's really not bad. But I wouldn't recommend staying for a long time.
Stayed 3 nights in Apr 2024

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

NATALY

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación! Y el personal muy amable!
Stayed 3 nights in Nov 2023

8/10 Good

Vincent T.

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023

10/10 Excellent

Terry, North Bend

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property has some loud construction going on during the day, and it is a very noisy at all hours, motorcycles, dogs, cats. Breakfast was nice and it is close to Playa Mann.
Stayed 5 nights in Oct 2023

8/10 Good

Claudia Isabel Vasquez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza súper buena y todos los días, comida deliciosa y buen precio
Stayed 5 nights in Jul 2023

8/10 Good

Nia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is included (eggs, toast, fruit, juice, coffee)- great to start the day on a full stomach. The area is a little noisy at night (there’s a club on the corner) and the neighborhood cats and dogs make a ruckus. But that seems to be an issue most places in town. Friendly staff, clean rooms, good food, good price… basics are covered!
Stayed 4 nights in Mar 2023

6/10 Okay

Ali

Liked: Cleanliness
Hostel is a bit off the main area and the streets surrounding
Stayed 2 nights in Feb 2023

8/10 Good

Mojca

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shameful business
Avoid at all costs if you can. They are disrespectful frauds. Booked a sea view room with breakfast, which the check-in lady confirmed. At breakfast, they refused saying our booking didn’t include it. Even after showing the email confirmation they still refused, saying we had booked a balcony room no breakfast, then proceeded to refuse us a room with a balcony. Worst of all they were incredibly patronizing, belligerent and disrespectful, calling us names like “clowns” on the hotels.com messaging service. There were many other issues including no hot water, noise all night (they live downstairs and were very loud with music and talking), neon lights outside our window, no ventilation, windows did not open, and filthy streets outside.
Stayed 1 night in Jul 2022

10/10 Excellent

GERMAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the main street. Taxi station at 1 block. Friendly service, and very safe.
Stayed 7 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
An Alright stay
It was alright. The wifi was horrible. Breakfast was okay. I highly recommend looking around before booking online and staying here.
Stayed 8 nights in Dec 2020

8/10 Good

Ali

Travelled with group
Disliked: Staff & service
It was a decent property, pros walking distance to all the shops and restaurants Cons the owner not attentive, the stray dogs barking all night and the roosters crowing all day and night..the credit card machine out of service.
Stayed 2 nights in Dec 2020

10/10 Excellent

Olga, Winnipeg, Manitoba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean upon arrival. Breakfast was delicious. Location was great. about a 6min walk to the pier. This is a family owned hostal, not a hostal a hotel. Jhosias was a gem, helped me plan my route around Galapagos, arranged all the Ferries, all my tours at no extra cost. Everybody was extremely friendly at the hotel. Only downpoint would be for slow and sometimes non working wifi in my room. But if you sit in the lobby, wifi was fine. Thanks Hostal Tongo Reef for everything.
Stayed 2 nights in Feb 2020

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. Rooms were very clean , shower had hot water. Staff is very friendly and helpful. Close to the water and ferry
Stayed 4 nights in Dec 2019

8/10 Good

Juergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft war sehr sauber, die Lage zum Stadtzentrum mit ca. 8 Gehminuten ganz gut, aber die Umgebung doch relativ laut.
Stayed 4 nights in May 2024

10/10 Excellent

Maria Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia Inolvidable en el Corazón de Galápagos
Desde el momento en que llegamos al Hostal Tongo Reef, supe que nuestra estadía en San Cristóbal sería excepcional. Viajé con mi hermana y mi sobrina, y todas nos sentimos instantáneamente acogidos por la calidez de los propietarios, que nos trataron más como miembros de su propia familia que como huéspedes. El hostal está ubicado en una posición privilegiada, a pocos pasos de una playa encantadora habitada por leones marinos y sus adorables crías. La cercanía a esta maravilla natural añadió un toque mágico a nuestra estadía. Las habitaciones del Tongo Reef son un verdadero refugio de tranquilidad y limpieza. Cada rincón del lugar refleja el esmero y la dedicación de sus dueños por mantener un ambiente pulcro y acogedor. Además, el wifi funcionó a la perfección durante toda nuestra visita, lo cual fue esencial para compartir nuestras experiencias con amigos y familiares. Pero lo que realmente distingue a este hostal son sus espectaculares desayunos. Cada mañana, nos deleitamos con platos locales exquisitamente preparados, llenos de sabor y amor. Fue una verdadera inmersión en la cultura gastronómica de Galápagos. Además, los propietarios fueron increíblemente serviciales al ofrecernos recomendaciones para explorar San Cristóbal e incluso otras islas en Galápagos. Sus consejos enriquecieron enormemente nuestra aventura en las islas. En resumen, el Hostal Tongo Reef no es solo un lugar para alojarse; es un hogar lejos de casa.
Stayed 5 nights in Dec 2023

10/10 Excellent

Claudia Isabel Vasquez

Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Precio abusivo para lo que ofrece
Esperaba mucho más por el precio que he pagado. El precio es de un 4 estrellas y en España no tendría ni 3. No es una estancia acogedora, ni en la decoración ni en el trato, y tampoco está bien ubicada. Casi todos los servicios en esta isla son claramente abusivos, y los lugareños no tienen la menor piedad con los turistas. Este es un hotel regentado por personas locales, que ya tienen estigmatizado ese proceder en todo lo que ofrecen (comidas, tours, ...). Les queda mucho que aprender, pero sin conciencia, lo tienen difícil.
Stayed 3 nights in Dec 2023

10/10 Excellent

Marie-Claire

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
El propietario muy amable, te indica las diferentes playas y costos de transporte, la comida muy buena, personal de cocina muy atentos, volveré nuevamente me falto el tour 360 recomendable. Tuve muy mala experiencia con la aero linea Avianca, cobran por check in $10
Stayed 3 nights in Jul 2023

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. A solo 5 minutos a pie de playa Mann
Stayed 4 nights in Feb 2023

8/10 Good

Yoshinori Yoshiie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, Josep y su mamá siempre atentos, te ayudan con recomendaciones y reservaciones para cualquier tour que quieras tomar, y para los barquitos entre islas. Grandes pláticas y risas con ellos, súper amables y amigables. El hotel súper limpio, bien ubicado y cómodo. Sin duda regresaríamos!
Stayed 4 nights in Aug 2021