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Hotel Botanico & The Oriental Spa Garden

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand) | Down duvets, minibar, in-room safe, desk
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Property amenity
Presidential Suite (Penthouse) | Down duvets, minibar, in-room safe, desk
Suite (Michael Jackson) | Down duvets, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Restaurant
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Botanical Gardens
    2 min walk
  • La Paz Lookout
    7 min walk
  • Martianez Shopping Centre
    13 min walk
  • Tenerife (TFS-Tenerife South)
    57 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Ocean View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Senator Teide view)

Suite (Senator Teide view) | Down duvets, minibar, in-room safe, desk

Suite (Senator Teide view)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

Down duvets, minibar, in-room safe, desk

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Penthouse (Double)

Penthouse (Double) | Down duvets, minibar, in-room safe, desk

Penthouse (Double)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Sirikit of Thailand)

Suite (Queen Sirikit of Thailand) | Down duvets, minibar, in-room safe, desk

Suite (Queen Sirikit of Thailand)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Penthouse)

Presidential Suite (Penthouse) | Down duvets, minibar, in-room safe, desk

Presidential Suite (Penthouse)

  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Penthouse)

Suite (Penthouse) | Down duvets, minibar, in-room safe, desk

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Teide View)

Down duvets, minibar, in-room safe, desk

Deluxe Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Ocean View

Down duvets, minibar, in-room safe, desk

Deluxe Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room (Spa View)

Down duvets, minibar, in-room safe, desk

Deluxe Double Room (Spa View)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Teide View)

Superior Room (Teide View) | Down duvets, minibar, in-room safe, desk

Superior Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Down duvets, minibar, in-room safe, desk

Superior Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Garden View (Ambassador)

Down duvets, minibar, in-room safe, desk

Junior Suite, Garden View (Ambassador)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Michael Jackson)

Suite (Michael Jackson) | Down duvets, minibar, in-room safe, desk

Suite (Michael Jackson)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Down duvets, minibar, in-room safe, desk

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Botanico & The Oriental Spa Garden

Luxury hotel with 4 restaurants and 3 outdoor pools
4 restaurants, 3 outdoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down duvets. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Oriental Spa Garden has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Botanico & The Oriental Spa Garden. During your stay, you're just a quick walk from Botanical Gardens. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with hydrotherapy, manicures and pedicures or massages at The Oriental Spa Garden
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Botanical Gardens and 14 minutes on foot from San Telmo Promenade
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Botanico & The Oriental Spa Garden offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 16162 square feet (1502 square metres) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Botanico & The Oriental Spa Garden. A free area shuttle within 2 km is available. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Hotel Botanico & The Oriental Spa Garden has 4 restaurants serving breakfast, lunch and dinner.
The Oriental – This restaurant specialises in Asian cuisine. Open selected days.
Il Pappagallo – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
La Palmera Real – This restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bar Hall – This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • La Palmera Real
  • The Oriental

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 178 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Hotel Botanico & The Oriental Spa Garden offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 457 out of 568 reviews" "
Rating 8 - Good. 78 out of 568 reviews" "
Rating 6 - Okay. 21 out of 568 reviews" "
Rating 4 - Poor. 3 out of 568 reviews" "
Rating 2 - Terrible. 9 out of 568 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PEDRO, KEW GARDENS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant
Stayed 7 nights in Aug 2024

10/10 Excellent

Baljinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic staff . A couple of km walk downhill into town. It is a big hill back which was ok for us to walk but you may need a taxi which apparently are cheap. The spa is lovely but might need a little work doing on the spa rooms.
Stayed 10 nights in Jul 2024

10/10 Excellent

MOHAMMED, Old Bridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! I can’t fault Hotel Botanico for anything. Beautiful and well-maintained gardens. The spa is wonderful and included in the price. Live entertainment at night. I can’t ask for anything more. If you’re in the area, do yourself a favor and book at least one night in Hotel Botanico
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We went as a family of 3. The room was very good, very clean and offer enough space for a toddler to be comfortable. The service is amazing and the restaurant really really good... A bit expensive but definitly worth it. The gardens are really nice too. We really had a wonderful time.
Stayed 6 nights in May 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kristjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and garden. Excellent service and food. I had pain in soles of the feet but became much better with reflexology at the spa. Without asking I got a free upgrade to an ambassador suite and a bottle of very good red wine.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Stayed 3 nights in Apr 2024

8/10 Good

Arabella

Stayed 7 nights in Apr 2024

10/10 Excellent

Juan Manuel

Stayed 1 night in Apr 2024

10/10 Excellent

Michael, London

Stayed 4 nights in Mar 2024

10/10 Excellent

Haeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent and nice restaurants.
Stayed 4 nights in Feb 2024

10/10 Excellent

Esther Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa services were simply excellent
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the room, spa and pools
We enjoyed it. Tip: If u book a seaview room, get the top floor because the car park belowv can be noisy. Also, not real vegetarian friendly.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jacqueline, Rushall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated excellence - a calm and welcoming hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Jaspal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very welcoming great experience
Stayed 4 nights in Feb 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service, room comfort
Probably was at the top of its game 20 years ago
Staff excellent, pool and gardens also great. It’s a good quality hotel but needs a re-furb, magnolia walls, pictures in room faded, furniture dated, issues with shower. Bed very comfortable, large room. Little soundproofing through inter-connecting doors. Breakfast a bit disappointing - same buffet every day. Poor coffee out of the machines - no excuse for that. Didn’t eat in the restaurants due to pointless dress code.
Stayed 7 nights in Feb 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a relaxed but excellent hotel
Stayed 7 nights in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and staff
Stayed 12 nights in Jan 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply the best
Stayed 3 nights in Jan 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, outstanding service
Great hotel, very clean and very helpful staff. Also a great location and facilities good. Local wine recommended by the Sommelier was a treat, different but delicious. Several nice extra touches, such as for a special event.
Stayed 7 nights in Jan 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best non-US hotel we’ve ever stayed in. We cannot fault it. Staff were wonderful and so cheerful. They’ve set the bar high and it’s going to be difficult to find a better place.
Stayed 7 nights in Jan 2024

10/10 Excellent

Douglas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful staff are totally amazing
Stayed 5 nights in Jan 2024