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Gran Melia Iguazú

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Melia Iguazú

2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
Egyptian cotton sheets, premium bedding, down duvets, minibar
View from room
Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast included
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Parque Nacional Iguazu, Puerto Iguazú, Misiones, 3370
  • Parque das Aves
    10 min walk
  • Iguazu National Park
    12 min walk
  • Parque Nacional do Iguacu
    16 min walk
  • Iguazu (IGR-Cataratas del Iguazu Intl.)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

View from room

Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (RedLevel Waterfall 3 adt)

View from room

Presidential Suite (RedLevel Waterfall 3 adt)

  • 99 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Waterfal View)

View from room

Deluxe Room, 2 Single Beds (Waterfal View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (Red Level King Bed Waterfall View)

View from room

Room (Red Level King Bed Waterfall View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Red Level Waterfall View)

View from room

Presidential Suite (Red Level Waterfall View)

  • 99 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe King Bed Jungle View

  • 26.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Family, Falls View 6 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View 6 adt)

  • 150 sq m
  • River view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Waterfal View)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Waterfal View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Jungle View)

Deluxe Room, 2 Single Beds (Jungle View) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds (Jungle View)

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite (Red Level Waterfall View)

Garden view

Royal Suite (Red Level Waterfall View)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite (Red Level Waterfall View)

View from room

Junior Suite (Red Level Waterfall View)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Red Level Water)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite (Deluxe Red Level Water)

  • 52.9 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Suite (Red Level Waterfall View)

  • 59 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Red Level Waterfall View)

Room, 2 Single Beds (Red Level Waterfall View) | View from room

Room, 2 Single Beds (Red Level Waterfall View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite (Family, Falls View)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View)

  • 152 sq m
  • River view
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite (Red Level Waterfall View 6 adt)

Garden view

Royal Suite (Red Level Waterfall View 6 adt)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Jungle View (4+1)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Jungle View (4+1)

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite (Family, Falls View 5 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View 5 adt)

  • 150 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Waterfall View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Waterfall View

  • 50 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room Waterfall View (4+1)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Waterfall View (4+1)

  • 50 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room Jungle View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Jungle View

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite (Red Level Waterfall View, 3 adults)

View from room

Junior Suite (Red Level Waterfall View, 3 adults)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Red Level Waterfall View 5 adt)

Garden view

Royal Suite (Red Level Waterfall View 5 adt)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View (3AD)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe King Bed Jungle View (3AD)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Loi Suites Iguazú Hotel
Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (977)
The price is CHF 316
for 1 night
6 Dec - 7 Dec
Loi Suites Iguazú Hotel

About this property

Gran Melia Iguazú

Luxury hotel with 3 restaurants and 2 outdoor pools
3 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 4 bars/lounges, a health club and a poolside bar.
Gran Melia Iguazú offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Gran Melia Iguazú's great location gets high marks from our customers. During your stay, you're just a quick walk from Iguacu River. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Restaurant & Bar Merkado, one of the property's 3 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, body scrubs or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Iguacu River and 10 minutes on foot from Parque das Aves
Gran Melia Iguazú offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 4682 square feet (435 square metres) and includes a conference centre. A children's pool, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Melia Iguazú. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This Puerto Iguazú hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant & Bar Merkado – Overlooking the pool and garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
GalaRestaurant & Pool Bar – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Restaurant & Bar Amaro – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Alter Rooftop Bar – This cocktail bar overlooks the pool and garden. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alter Rooftop Bar
  • GalaRestaurant & Pool Bar
  • Restaurant & Bar Amaro
  • Restaurant & Bar Merkado

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (4,682 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (104 centimetre high)
  • Lever door handles
  • Lift (88 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Communal living room
  • Eco-friendly cleaning products used
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Iguazú
Gran Meliá Iguazú Hotel Puerto Iguazú
Gran Meliá Iguazú Puerto Iguazú
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazú Iguazu
Sheraton Iguazú Resort Iguazu
Sheraton Iguazu Resort And Spa
Gran Meliá Iguazú Puerto Igua
Gran Meliá Iguazú
Gran Melia Iguazú Hotel
Gran Melia Iguazú Puerto Iguazú
Gran Melia Iguazú Hotel Puerto Iguazú

Gran Melia Iguazú Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick, Cherry Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, rooms and facilities (spa, pool, restaurants etc) were stunning. Staff were friendly, very helpful and professional at all times.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, atmosphere and pool. The hotel provides a particular and unique experience of the falls.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great view to rest
Stayed 3 nights in Jul 2024

2/10 Terrible

Luis, Monteverde

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is not even close to be a 5 star resort. Service is really basic, food below avarage despite you are paying 4x the regular prices, rooms and facilities are poor maintained. Overall terrible experience for a price tag of $900 a night don't expect much. Would not recommend staying here, try the Brazilian site hotel instead Argentinians don't care for a good service and here prices are just exuberant. Definitely not getting what you pay for.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela

Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing not to like! A beautiful hotel with attention given to every detail. We stayed for one short night but nothing was too much trouble from a room upgrade to the fantastic falls view room through to extending check out when our flight was delayed. The access to Iguazu falls is a short walk from the hotel. Food and drink all great and service superb. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremiah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view of any hotel anywhere in the world. And the hotel is wonderful too
Stayed 3 nights in Jul 2024

10/10 Excellent

melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect stay
One of the best hotels i have stayed in. Service was outstanding! From the moment until we checked in to the day we left and had to wait until our evening flight. The helped to make arrangements to visit the Brazilian side of the falls and a taxi to take us to the airport. The wait staff met our every need and even before we asked. The hotel rooms were beautiful and comfortable. Loved our stay and a perfect place to rest and relax.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous
Stayed 3 nights in Jul 2024

10/10 Excellent

JAVIER, Las vegas

Stayed 3 nights in Jul 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Molly, McLean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Best view and staff super friendly!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Elissa, mosman

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! The Red Level staff are extra special! Will definitely be coming back!
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the very first moment everything has been fantastic. We were welcomed by the Alexis, the GM upon arrival. The service at the hotel is more than amazing. Staff is friendly and polite. The hotel smells amazing. And the spa offers wonderful services. We had phenomenal vacation with enjoying the most beautiful views. Thanks for your hospitality and service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views, wild life and trails. They did a great job trying to meet our needs, Selva the woman who setup our tours and activities was amazing! She even went the distance and gave us recommendations for our next stop, in a completely different part of the country. Our driver was nice, conversational with us and helped us navigate some of the tourist attractions and where to get great food in town.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best experience! Location can’t be beat. Lucas at the front desk went above and beyond to help when we needed. Would highly recommend this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Juacir bueno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff at the hotel didn't treat us very properly
Stayed 1 night in May 2024

8/10 Good

Loraine

Travelled with partner
Location is superb. Rooms very nice with outstanding view of the falls. We had a slight problem with the air conditioning in our room and management went out of their way to try to make up for the inconvenience. Well done Meliá!
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a unique view and landscape, the fauna is impressive and the waterfall is to due for
Stayed 2 nights in Apr 2024

10/10 Excellent

FRANCISCO J

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024