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Novotel Puerto Montt

4.0 star property

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Exterior
In-room safe, free cots/infant beds, rollaway beds, free WiFi
Restaurant
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Mall Paseo Costanera
    ‪1 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Puerto Montt Cathedral
    ‪7 min walk‬
  • Puerto Montt (PMC-Tepual)
    ‪30 min drive‬

Room options

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

ibis Puerto Montt

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (491)
The price is CHF 63
for 1 night
for 1 night
12 Apr - 13 Apr
ibis Puerto Montt

About this property

Novotel Puerto Montt

Hotel in Puerto Montt with sauna and 24-hour front desk
This smoke-free hotel features a sauna, coffee/tea in a common area and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Novotel Puerto Montt offers 95 accommodations with a safe and a hairdryer. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a bath. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna.
Our customers tell us that they can't get enough of the helpful staff at Novotel Puerto Montt. During your stay, you're just a quick walk from Mall Paseo Costanera. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and coffee/tea in a common area
  • On-site recreation includes a sauna
  • Steps from Mall Paseo Costanera and 4 minutes on foot from Antonio Felmer Museum
  • Cats and dogs welcome for a fee
As a guest of Novotel Puerto Montt, you'll find a sauna, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces.

This 4-star Puerto Montt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CLP 23800 per accommodation, per night, plus a deposit of CLP 50000 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 35700 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 10000 per person
  • Pet deposit: CLP 50000 per stay
  • Pet fee: CLP 23800 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 35700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 77.565.357-4

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 169 reviews
Rating 8 - Good. 38 out of 169 reviews
Rating 6 - Okay. 17 out of 169 reviews
Rating 4 - Poor. 5 out of 169 reviews
Rating 2 - Terrible. 6 out of 169 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Carolina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property
Stayed 1 night in Dec 2024

6/10 Okay

Tarun

Liked: Cleanliness, property conditions & facilities
Lack of food and drink options
Stayed 1 night in Nov 2024

10/10 Excellent

Priscila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

María Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Facundo Emilio

Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynda Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but not very much
The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Stayed 2 nights in Jun 2024

6/10 Okay

Alejandro

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Stayed 4 nights in Jun 2024

4/10 Poor

Mario, Santiago

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy conveniente para ir de compras
Stayed 2 nights in May 2024

6/10 Okay

Alejandro, Bariloche

Liked: Cleanliness, staff & service, amenities
Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Stayed 2 nights in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great staff and nice accomodations
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Stayed 1 night in Mar 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024

6/10 Okay

jacqueline

Liked: Cleanliness
Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).
Stayed 4 nights in Feb 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues
Stayed 4 nights in Feb 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Feb 2024