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Best Western Plus The Ivywall Hotel - Palawan

4.0 star property

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Photo gallery for Best Western Plus The Ivywall Hotel - Palawan

Indoor pool
2 restaurants, breakfast, lunch, dinner served; Filipino cuisine
Lobby sitting area
Family Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool

Explore the area

Map
Rizal Avenue Extension, Puerto Princesa, Palawan, 5300
  • NCCC Mall Palawan
    ‪7 min walk‬
  • Immaculate Conception Cathedral
    ‪7 min walk‬
  • SM City Puerto Princesa
    ‪11 min walk‬
  • Puerto Princesa (PPS)
    ‪20 min walk‬

Room options

View all photos for Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 Double Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Handicapped twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Handicapped twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Premier twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Handicapped Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Handicapped Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

Shower, free toiletries, hair dryer, bathrobes

Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Plus The Ivywall Hotel - Palawan

Hotel with 2 restaurants, a quick walk to NCCC Mall Palawan
2 restaurants, an indoor pool and a fitness centre are available at this hotel. Free WiFi in public areas, free self parking and free airport pick-up are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available once per stay.
Best Western Plus The Ivywall Hotel - Palawan offers 120 accommodations with a safe and complimentary bottles of water. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Ivywall Hotel - Palawan. During your stay, you're just a quick walk from NCCC Mall Palawan. You'll find features such as free WiFi in public areas, free self-parking and free airport pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy Filipino cuisine while dining at Anibong Restaurant
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • 7 minutes by foot from NCCC Mall Palawan and a 3-minute drive from Puerto Princesa City Baywalk
  • Free airport pick-up shuttle service
Best Western Plus The Ivywall Hotel - Palawan offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, gift shops/newsstands, and concierge services are also featured at the business-friendly Best Western Plus The Ivywall Hotel - Palawan. A free shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Puerto Princesa hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.
Anibong Restaurant – This restaurant specialises in Filipino cuisine and serves breakfast, lunch, dinner and light fare.
Balayong Grill and Bar – This restaurant specialises in Filipino cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 6 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: PHP 799 for adults and PHP 399.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anibong Restaurant
  • Balayong Grill and Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1800.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: PHP 1500.00
  • Christmas Eve (24 December) Gala Dinner per child: PHP 750.00 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 1800.00
  • New Year's Eve (31 December) Gala Dinner per child: PHP 900.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately PHP 799 for adults and from PHP 399.5 for children
  • Rollaway bed fee: PHP 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus The Ivywall Hotel - Palawan offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Plus The Ivywall Palawan
Best Western Plus The Ivywall Hotel
Best Western Plus The Ivywall Hotel - Palawan Hotel
Best Western Plus The Ivywall Hotel - Palawan Puerto Princesa

Best Western Plus The Ivywall Hotel - Palawan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 434 reviews
Rating 8 - Good. 126 out of 434 reviews
Rating 6 - Okay. 32 out of 434 reviews
Rating 4 - Poor. 7 out of 434 reviews
Rating 2 - Terrible. 10 out of 434 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robert was very helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
Had a great stay! Hotel is lovely with a nice restaurant, pool, gym and affordable Spa Clinic. Staff was all very professional and friendly as well! Id def come back!
Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Stayed 1 night in Oct 2024

10/10 Excellent

carl, Trenton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed location and staff
Stayed 1 night in Nov 2024

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Place was very clean and comfortable. The staff was very friendly and professional. Breakfast and dinner were great and the amenities were sufficient. They even have a shuttle service which was very helpful. I would definitely stay here again in the future.
Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a bad smell in the room. The staff were nice, however I have not had a refund of my incidental deposit, despite asking more than once and leaving the hotel 3 days ago.
Stayed 2 nights in Oct 2024

8/10 Good

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are pleasant/helpful/informative👌
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha Nicole

Stayed 2 nights in Sep 2024

10/10 Excellent

Guilherme

Stayed 2 nights in Sep 2024

2/10 Terrible

Steve

Stayed 1 night in Sep 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Tsarita, toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel doesn't have central AC which make it too hot in the hallway and elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive and very polite, breakfast buffet it's on point, excellent customer service, I couldn't ask for any better, we have a very pleasant stay, I highly recommended and well stay again next time.
Stayed 1 night in Aug 2024

10/10 Excellent

Blanca

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Zbigniew

Stayed 7 nights in Jun 2024

10/10 Excellent

Patrick

Stayed 4 nights in Jun 2024

10/10 Excellent

Julieto

👍
Stayed 3 nights in May 2024

10/10 Excellent

Catherine, Vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. I was immediately greeted upon entering and even though I was early they arranged for me to access my room quickly. The room was quiet, clean, spacious, and well appointed. The on site spa was so nice I had massages both days I was there. Pool was lovely! I ate lunch and breakfast at the hotel and the food was good. I'd definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2024