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Princesa Garden Island Resort and Spa

3.5 star property

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Pool Access | In-room safe, desk, soundproofing, rollaway beds
Billiards
Arcade
Water Villa | In-room safe, desk, soundproofing, rollaway beds
Water Villa | In-room safe, desk, soundproofing, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300
  • Palawan Special Battalion WW2 Memorial Museum
    ‪17 min walk‬
  • Immaculate Conception Cathedral
    ‪4 min drive‬
  • NCCC Mall Palawan
    ‪4 min drive‬
  • Puerto Princesa (PPS)
    ‪11 min drive‬

Room options

View all photos for Double Pool

Double Pool | In-room safe, desk, soundproofing, rollaway beds

Double Pool

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Pool Access

Ocean Wing Pool Access | In-room safe, desk, soundproofing, rollaway beds

Ocean Wing Pool Access

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Pool

Premier Pool | In-room safe, desk, soundproofing, rollaway beds

Premier Pool

  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite

Suite | In-room safe, desk, soundproofing, rollaway beds

Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Water Villa

Water Villa | In-room safe, desk, soundproofing, rollaway beds

Water Villa

  • 90 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Access

Pool Access | In-room safe, desk, soundproofing, rollaway beds

Pool Access

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Princesa Classic

Princesa Classic | In-room safe, desk, soundproofing, rollaway beds

Princesa Classic

  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

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About this property

Princesa Garden Island Resort and Spa

Family-friendly Puerto Princesa resort in Puerto Princesa City Centre with 3 restaurants
This resort features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a conference centre, a business centre and a children's pool.
Princesa Garden Island Resort and Spa offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Puerto Princesa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
Guests can indulge in a pampering treatment at the resort's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Princesa Garden Island Resort and Spa. During your stay, you'll be within walking distance of Daylight Hole Cave. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Rice
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Palawan Special Battalion WW2 Memorial Museum and a few minutes from Daylight Hole Cave
  • Free airport shuttle service
Princesa Garden Island Resort and Spa offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 3 restaurants on site. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A children's pool, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Princesa Garden Island Resort and Spa. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Puerto Princesa resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Rice – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tomato and Basil – This restaurant specialises in Italian cuisine. Open daily.
Sala Lounge – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: PHP 900 for adults and PHP 450 for children
  • 3 restaurants

Restaurants on site

  • Rice
  • Sala Lounge
  • Tomato and Basil

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Princesa Garden Island Resort and Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 3000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: PHP 2560
  • New Year's Eve (31 December) Gala Dinner per child: PHP 2199.00 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 900 for adults and from PHP 450 for children
  • Rollaway bed fee: PHP 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Princesa Garden Island Resort
Princesa Garden Island
Garden Island Resort
Princesa Garden Island Resort Spa
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Princesa Garden Island Resort and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 476 reviews
Rating 8 - Good. 134 out of 476 reviews
Rating 6 - Okay. 64 out of 476 reviews
Rating 4 - Poor. 18 out of 476 reviews
Rating 2 - Terrible. 28 out of 476 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry, Laurel

Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
Stayed 6 nights in Oct 2024

10/10 Excellent

AD

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools where very spacious and the rest of the compound was nicely laid out. The new addition isn't totally ready -- so looking forward to coming back in a couple of years to the gym and other new features.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! The pool access room was very nice and worth the price. The grounds are beautiful and very well maintained. Dining options were limited , and while the food was good, it was quite pricey. Complimentary shuttle service to and from the airport was a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne Kathlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to all the staff in this hotel. We went from Japan to Puerto Princesa on our holiday and my upcoming bday. A lot of hotels and accommodations have disappointed us. This hotel got it all. Huge sized pool, jacuzzi, gym, arcade area and so on. Staff and amenities are great the we went back 3 times in the span of 2 weeks and just cancelled our other hotels. I can't remember everyone but thanks to Paula,Neil, Joram and Harold for giving us a good time before heading back to Australia.
Stayed 1 night in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Younga

Stayed 1 night in Aug 2024

8/10 Good

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the pools very much! The property is beautiful, the landscaping is gorgeous. The staff excellent helpful service. The resort is excellent. Overall, only comment is children. Children or sometimes very loud and we were hoping this was more of a quiet garden and spa atmosphere. Sometimes children were bike riding, allowed to bike ride all over the lobby, shouting and screaming. Families ok, but it would have been nice if the children were not so loud and allowed to bike ride outside the lobby and not shout and make so much noise.
Stayed 2 nights in Aug 2024

2/10 Terrible

jeffrey

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
We left early.. NEVER AGAIN.
Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
Stayed 2 nights in Aug 2024

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite, breakfast buffet not as good compare to other hotel buffet I been to . Overall we have a pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheerie Joy

Stayed 2 nights in Jul 2024

8/10 Good

Greg

Stayed 1 night in Jul 2024

8/10 Good

Carolyne Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really friendly and accommodating and customer service oriented. The room is also great. I guess they can improve on providing bathrobes and additional towels for their rooms with jacuzzi or bathtub. I just have some concern on the parking of personal vehicle, it is far from the entrance or lobby and does not smell nice...
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Princessa Garden. This was a family vacation pool access for 5 days. The resort made it very easy to book tours on site. They also booked off site dinner with transportation. Some wonderful amenities included room water, large pool, kids pool with water play area, game room, darts, karaoke room, miniature golf and kids play area in doors. The staff was extremely helpful, in my opinion the best in all my travels. The resort offered happy hour from 12 to 6 pm. Only negatives: our room was good for 4, with only 2 adult and a 8 yr old we were charged 250 pesos a night to have a sheet and blanket for the sofa bed, breakfast buffet today ran out of food by 8 am and would only have minimal amount in the serving tray. Breakfast was good for 2 only with 600 peso charge for child. Overall we were still very happy and will stay here again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Brent

Liked: Property conditions & facilities, room comfort
Great but customer service needs some training.
The overall experience was great. I did have an issue during check out but I am not going to lower my 5 star rating because of it. I know they are just doing their jobs. Upon checking, they wanted housekeeping to check the room and clear it before we left. It’s a customary thing just to make sure we did not leave anything, etc. I have stayed at two previous hotels in Palawan prior to this and they were quick! This hotel? Not so much. They told me I had to wait 5 minutes which I did. 5 minutes turned to 10 and so on. I had a flight to catch and needed to drop off my rental car so it would be cutting it close. I have mentioned this to the front desk receptionist MANY times and they keep telling me 1 more minute. Well 1 turned to 2,3,4,5 that I was worrying about my flight (missing this flight means I would miss my connecting which only leaves once a day) She had no remorse or a sense of urgency so I told them I needed to go. I had enough and I walked out to a point they told the bellman to chase after me! Nope!!!! I am leaving unless you want to pay for my business class seats and an overnight hotel. That was the only issue. Again, not downgrading my rating as everything else was great
Stayed 1 night in Jun 2024

6/10 Okay

cashi

Travelled with partner
Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in May 2024

8/10 Good

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service
The food was fantastic
Stayed 4 nights in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed for three days before heading out diving in Tubbataha reef. Large property, great pool, with good service, dining, and rooms.
Stayed 2 nights in May 2024

4/10 Poor

Dametreus

Travelled with partner
Disliked: Amenities, property conditions & facilities
Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).
Stayed 1 night in Apr 2024

10/10 Excellent

Jago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here and staff and facilities are excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Apr 2024

10/10 Excellent

Jago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 4 nights over Easter
Perfect little break, amazing rooms and pool and amenities, great staff, super friendly and fun if you give them half a chance to be. I will be back again.
Stayed 4 nights in Mar 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water. The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour
Stayed 5 nights in Mar 2024