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Hotel Soleil Pacifico

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Soleil Pacifico

Terrace/patio
Aerial view
Property grounds
In-room safe, iron/ironing board, cots/infant beds, rollaway beds
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • All-inclusive
  • Bar
  • Laundry
  • Spa

Explore the area

Map
105 KM Road Chulamar, Puerto San Jose, Escuintla
  • Aquamagic
    12 min drive
  • Puerto San Jose Beach
    23 min drive
  • Monterrico Beach
    57 min drive

Room options

View all photos for Double Room

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Bungalow, Garden View

Deluxe Bungalow, Garden View | Lobby

Deluxe Bungalow, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

Hotel Soleil Pacifico

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Hotel Soleil Pacifico's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hotel Soleil Pacifico offers 128 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a rainfall showerhead and complimentary toiletries. This Puerto San Jose resort provides wireless Internet access for a surcharge. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include facials and manicures and pedicures.
During your stay at Hotel Soleil Pacifico, you'll be close to Puerto San Jose Beach. Enjoy features like free self-parking, plus 3 outdoor pools and 2 restaurants.
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Los Caracoles
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to manicures and pedicures, facials or massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts and volleyball
  • 5.6 miles (9 km) from Puerto San Jose Beach and 30.7 miles (49.5 km) from Monterrico Beach
  • Airport shuttle service available for a fee
Some rates at Hotel Soleil Pacifico are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Soleil Pacifico offers its guests 3 outdoor swimming pools, 2 hot tubs, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A business centre and a meeting room are available. Event space at this resort measures 1374100 square feet (127657 square metres) and includes conference space. A nightclub, spa services, and a terrace are also featured at the family-friendly Hotel Soleil Pacifico. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Puerto San Jose resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Los Caracoles – This restaurant specialises in Caribbean cuisine and serves brunch and dinner.
El Mirador – This restaurant overlooks the ocean.
On-site venue No. 3 – sports bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hotel Soleil Pacifico are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per 24-hour period)
  • Available in some public areas: WiFi (USD 5 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 9.20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • Los Caracoles

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,374,100 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 37.5 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 9.20 for children
  • Fee for in-room wireless Internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 45 per person (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 37.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Soleil Pacifico
Hotel Soleil Pacifico Puerto San Jose
Soleil Pacifico
Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort
Hotel Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort Puerto San Jose

Hotel Soleil Pacifico Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 79 out of 314 reviews" "
Rating 8 - Good. 99 out of 314 reviews" "
Rating 6 - Okay. 55 out of 314 reviews" "
Rating 4 - Poor. 34 out of 314 reviews" "
Rating 2 - Terrible. 47 out of 314 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personal was so kind
Stayed 3 nights in Aug 2024

2/10 Terrible

Byron

Stayed 2 nights in Jun 2024

10/10 Excellent

Ileana

Travelled with family
Disliked: Amenities
A little bit old, pool with a lot of chemicals… my son’s pool shirt got yellow! For the rest, good according to price
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a great experience! The property was very clean and extremely well kept. The staff was amazing! I recommend it.
Stayed 1 night in Apr 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what we expected - loose tile pool dirty etc.
Stayed 1 night in Feb 2024

2/10 Terrible

Claudia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Didn’t like the service, food was not good and overpriced.
Stayed 1 night in Mar 2024

2/10 Terrible

John, Port Washington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT
Stayed 2 nights in Mar 2024

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bad experience,bad food, bad service and the rooms real bad
Stayed 2 nights in Feb 2024

2/10 Terrible

Henry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The people are not helpful I booked all inclusive and had to pay for drinks and food, the people at the bar did not know how to fix drinks terrible place for an all inclusive. I do not recommend this place.

6/10 Okay

Jessica

Travelled with family
Average place. Average customer service.
Stayed 1 night in Feb 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to reinvest in key facilities. Example the pool itself the tiles are falling apart, the tiles around the pool had a film of dirt, the beach is dirty and it needs to be cleaned and the rooms definitely need to be remodeled and cleaned better.
Stayed 2 nights in Jan 2024

2/10 Terrible

Misael

Stayed 2 nights in Jan 2024

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not waste your time or money on this place, terrible service, could not get a cup of coffee., ignored by the staff, no water in tbe room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Mayra

Travelled with partner
Liked: Amenities
The Beach very nice we don’t like the pool’s
Stayed 1 night in Aug 2023

6/10 Okay

Chelsey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged a beach towel someone took while we were in the pool and the staff took our personal towel from the room. Expensive and rundown place
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Lucy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Lil piece of paradise
Stayed 1 night in May 2023

2/10 Terrible

HECTOR

Stayed 1 night in May 2023

2/10 Terrible

HYOUNG KEUN, guatemala

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food (ceviche) terrible
Stayed 1 night in Mar 2023

6/10 Okay

Telma

Travelled with family
Liked: Staff & service
It was ok , it didnt meet my expectations
Stayed 1 night in Mar 2023

6/10 Okay

DIANA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom near the snack area was soiled... Disgusting!. They should keep it clean. The pool by the hotel was closed for renovation, only the pools at the beach club were open. They should have made renovations before the busy season... it was full and Hotel guests did not have the option to use the closer pool, only the ones also open to day-pass visitors. They had newer staff at check in, and it took a long time in the lobby to check us in at 3:00 p.m.
Stayed 1 night in Mar 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Gilma

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Genesis

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great they have amazing activities n shows