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Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

Exterior
5 bars/lounges, 2 poolside bars, swim-up bar
On the beach, beach cabanas, beach umbrellas, beach towels
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
  • Vallarta Adventures
    ‪16 min walk‬
  • Nayar Vidanta Golf
    ‪3 min drive‬
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room Double Beds

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King Bed

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Partial Ocean View King Bed

  • Partial sea view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Partial Ocean View (Two Bedrooms)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Family Partial Ocean View (Two Bedrooms)

  • 69 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE | Egyptian cotton sheets, premium bedding, down duvets, free minibar

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

  • Ocean view
  • 195 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View King

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Ocean View King

  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Partial Ocean View Double Beds

  • Partial sea view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Ocean View Double Beds

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room King Bed

Deluxe Room King Bed | Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Ocean View King Bed

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Diamond Ocean View King Bed

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Ocean View King Bed

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Rock Royalty Ocean View King Bed

  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, (1001)
The price is CHF 437
for 1 room
includes taxes & fees
7 Jun - 8 Jun
Velas Vallarta Suites Resort All Inclusive

About this property

Hard Rock Hotel Vallarta - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hard Rock Hotel Vallarta - All Inclusive offers 362 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Hard Rock Hotel Vallarta - All Inclusive's great beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Bay of Banderas. You'll find features such as free breakfast and free WiFi in public areas, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at The Market, one of the property's 6 restaurants and 5 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with Swedish massages, facials or hydrotherapy at the spa
  • Services include babysitting, free food shopping service and a free children's club
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by foot from Bay of Banderas and a 2-minute drive from Vallarta Adventures
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Hard Rock Hotel Vallarta - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club.

This 4.5-star Nuevo Vallarta property is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
The Market – This buffet restaurant specialises in international cuisine.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Zen – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Ciao – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.
Ipanema – This steakhouse specialises in Brazilian cuisine and only serves dinner. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Ipanema
  • The Market
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Pickleball
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per person (return)
  • Airport shuttle fee per child: MXN 1000 (return), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Hard Rock Hotel Vallarta - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall, but timeshare-like sales push

Overall, the Hard Rock provided a great experience. The only drawback was the push to attend a 'sales presentation'.
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. But front desk would not honor our resort credit.
Stayed 3 nights in Feb 2025

6/10 Okay

Yiu Chung

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
The pools of this resort were pretty good. The Asian restaurant on site, Zen, was excellent. However, the ground-floor room we were in had a frequent and loud plumbing sound. The hallway leading to our room was really quite dated. The buffet on site was a bit limited compared to other all-inclusives we had been to.
Stayed 5 nights in Feb 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awesome, staff we’re all genuinely friendly, and the overall vib was have fun and enjoy.
Stayed 10 nights in Feb 2025

2/10 Terrible

Khofiz

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The only good thing about this hotel is their F&B and cleaning staff service. Very attentive and very welcoming and professional. Alas, that is the only good thing. Hotel is outdated, only one elevator was working for 8 floors. Pool water does not look clean and/or safe. Kind of muddy, but heated. Food is 3 out of 5. Hit or miss. A bottle of wine was promised twice, but never delivered. The main disappointment was their resort credit scam. And when they surprised me with the bill at checkout, it killed the whole vibe of all the good things that we had experienced... Never again... There are plenty of decent hotels that do not cheat and steal from you. I do not recommend this place.

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 7 nights in Feb 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Surikit

Travelled with partner
Liked: Cleanliness, amenities
Love the ease of getting around. Everyone so nice. Service is great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zulit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was help was very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area and beach area were great! We enjoyed all of the restaurants and didn’t have to wait at all! Overall, it felt very safe.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Kelli

Stayed 8 nights in Jan 2025

10/10 Excellent

John Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and great staff. My only complaint is that it is noisy. I’m not talking about the music and pool activities (it is the Hard Rock after all) but the rooms and hallways are noisy. The hallways are like echo chambers. I suspect other beach resorts are the same since they can’t have carpeting on the floors. Still I enjoyed the stay and would highly recommend this resort
Stayed 7 nights in Feb 2025

8/10 Good

Martin Gerard

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was always very friendly and helpful. The facilities were clean. Food and drink were about average for this type of all-inclusive hotel.
Stayed 9 nights in Jan 2025

10/10 Excellent

Maria, Enid

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to have had a smart tv
Stayed 2 nights in Feb 2025

8/10 Good

Greg Scott

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. Good entertainment. Did not like lack of seating/ chairs around pool.
Stayed 7 nights in Jan 2025

10/10 Excellent

Elena

Stayed 1 night in Feb 2025

10/10 Excellent

Fernando h

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel and food is very good. Only bad part is as soon as you check in you get hassled by time share sales people and throughout the stay when walking through main lobby.
Stayed 4 nights in Jan 2025

2/10 Terrible

Latrice

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Dale

Stayed 3 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Staff & service

60th Birthday Celebration

The Hard Rock is an older resort and in need of repairs and upgrades. But the staff are wonderful and most are very friendly. Stepping out on the beautiful beach area and walking for kilometres was amazing. Bucerias is not far at all and a nice area to visit. The Melacon isn’t far away either. Definitely would go back.
This is the view from our balcony
Stayed 7 nights in Jan 2025

6/10 Okay

Lalo

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was no rock at all, nightlife was nos fun, Hugh price for the experience
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities

What can I say !

Rooms old. Huge jacuzzis take a lot of room. There should be a choice if you want the jacuzzi or not in your room. double beds in turn are small for two people. Housekeeping is late even if you ask them to clean first thing in morning. Several times asked for water and it didn’t come. No late check out. Even though on check in , the Room was not available when it was supposed to be. Some staff friendly but some down right unhelpful. I asked for a receipt upon check out and they said I have to email the hotel to ask for one. Rooms are very dated and old. Showers are old and dated. Full Ocean View was amazing. Room is not sound proof. So if you don’t want non stop rock music from the pool area , there is nothing to do.
Stayed 3 nights in Jan 2025