Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
Poolside bar
Beach bar
Lobby
Swim Up King(18+only) | Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Malecon
    ‪5 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

Ocean Front King

  • 44 sq m
  • Sleeps 3

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 44 sq m
  • Sleeps 3

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

Double

  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

  • 44 sq m
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Estaca. You'll find features such as free self-parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with reflexology, hydrotherapy or body scrubs at Vita Mar Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Malecon and a few minutes from Bay of Banderas
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, outdoor tennis courts and a hot tub. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Blaze – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open selected days.
Pureza – This restaurant specialises in Asian cuisine. Open daily.
Melanzane – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
Vivaz Buffet – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 813 out of 1274 reviews
Rating 8 - Good. 251 out of 1274 reviews
Rating 6 - Okay. 110 out of 1274 reviews
Rating 4 - Poor. 61 out of 1274 reviews
Rating 2 - Terrible. 39 out of 1274 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We enjoyed the private beach. I would have liked to have more on property activities. They had a lot of exercise classes, but would have liked something fun instead of the same things everyday. Nothing after dinner until the disco at 10:30.I didn't feel like the activities girls were excited about getting out and getting people to join in.
Stayed 7 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing, so beautiful, great food, kind service, just wonderful. just two things we should have figured out before going: bring your own casting device, and nicotine vapes are illegal to bring into mexico
Stayed 4 nights in Jan 2025

6/10 Okay

Dan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked through Expedia I indicated my children’s ages and booked a room for a family of 4, I didn’t check confirmation before we checked in again and it was only for 2 adults so we had to pay additional when checking in and for our family of 4 with a 6 and 4 year old it ended up being more expensive then my parents room with three adults who booked directly through hotel. I’ve tried contacting Expedia but haven’t had luck. Overall the hotel and the staff were amazing and I wish I booked directly through them.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Dennis T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to the Ziva a dozen times in the last twenty years my husband won’t go anywhere else. I love so many things about this resort. The staff is so friendly, every interaction with an employee just makes me smile. The rooms all have amazing ocean views and every year there is something new and improved. The restaurants are first class. This year they are asking us to make reservations. I was disappointed at first but the reservations are easy to make and easy to change and there is plenty of room in any restaurant. I like everything about visiting Puerto Vallarta and staying at the Hyatt Ziva.
Stayed 5 nights in Jan 2025

6/10 Okay

Araksia

Stayed 4 nights in Jan 2025

10/10 Excellent

larry

Stayed 7 nights in Jan 2025

10/10 Excellent

Shaini, Helena

Stayed 7 nights in Jan 2025

10/10 Excellent

Sarkis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time!
Stayed 4 nights in Jan 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive and friendly. All food service was great, excellent drinks/cocktails. Wonderful beach.
Stayed 7 nights in Jan 2025

4/10 Poor

Dorit

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old and bad condition, in addition they haven’t cleaned it and even after we complained about the sticky floor they haven’t cleaned it well. The shower was broken and it was impossible to close the balcony door. We ended by switching hotels.
Stayed 3 nights in Jan 2025

10/10 Excellent

christina leilani

Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent secluded beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean quiet, great food, private beach, close to downtown area.
Stayed 9 nights in Jan 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around the resort. Multiple pools and hot tubs so they weren’t too crowded.
Stayed 3 nights in Jan 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hallways to rooms needed cleaning.
Stayed 7 nights in Jan 2025

8/10 Good

Olivia

Travelled with family
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
Stayed 6 nights in Jan 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience, would definitely visit again.
Stayed 7 nights in Dec 2024

8/10 Good

Katie Sol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful spot with private beach and short ride into town. Housekeeping was a bit lax. Food in main cafe was great but 2 out of the 3 restaurants was sub par. And they closed the main cafe some nights so options were limited based on reservation. No tables to play games, only side tables except in restaurants. .
Stayed 6 nights in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked friendliness of staff. Disliked long lines in sports bar waiting to order drinks.
Stayed 5 nights in Jan 2025

8/10 Good

Michael Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2025

10/10 Excellent

Neil Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing ! Everyone so kind and helpful! Food and drinks were great as well!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and friendly. Great restaurants. Lovely pool.