Occidental Nuevo Vallarta - All Inclusive

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Aerial view
3 outdoor pools, open 8 AM to 8 PM, pool loungers
Exterior
Free minibar, in-room safe, iron/ironing board, free rollaway beds
Deluxe Room, Balcony, Ocean View | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Spa

Explore the area

Map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Vallarta, NAY, 63732
  • Paradise Plaza Shopping Center
    3 min walk
  • Occidental Grand Royal Club
    1 min walk
  • Puerto Vallarta Bus Terminal
    12 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room

  • 29 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite (Royal Level)

  • 71 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

Royal Room (Level Luxury)

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Balcony, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Occidental Nuevo Vallarta - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Nuevo Vallarta Beach
At Occidental Nuevo Vallarta - All Inclusive, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the property's 5 restaurants.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with free minibar items and laptop-compatible safes. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.
Occidental Nuevo Vallarta - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bay of Banderas. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • The 5 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 3 outdoor pools
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and volleyball
  • Guests have great things to say about the clean guestrooms and the restaurant
  • Just a 4-minute walk from Bay of Banderas and a 3-minute drive from Nayar Vidanta Golf
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Nuevo Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Occidental Nuevo Vallarta - All Inclusive. Self parking and valet parking are free.

This 4-star Nuevo Vallarta property is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Le Buffet – On-site restaurant.
Los Olivos – On-site restaurant. Open daily.
Mariachi – On-site restaurant. Open daily.
Royal Level Restaurant – On-site restaurant. Open daily.
Tokyo – On-site restaurant. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Snorkelling
  • Winery release events
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Nuevo Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 763 out of 1680 reviews" "
Rating 8 - Good. 507 out of 1680 reviews" "
Rating 6 - Okay. 230 out of 1680 reviews" "
Rating 4 - Poor. 112 out of 1680 reviews" "
Rating 2 - Terrible. 68 out of 1680 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Manuel Pinedo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Vianney

Travelled with family and small children
Good
Stayed 4 nights in Sep 2024

10/10 Excellent

RITA

Travelled with partner, Travelled with group
Liked: Amenities
It was a beautiful hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

RITA R

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and waiters were so nice, friendly and accommodating.
Stayed 5 nights in Sep 2024

4/10 Poor

Marco

Disliked: Cleanliness, staff & service
Dont want to comeback
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food varieties and pleasant staff. Location walking distance to the shopping mall, however far from the city noise. The room service was good, however sometimes happened very late at almost 5 pm which was inconvenient if you needed an extra towel or supplies. Variety of Programs at the pool were offered. The pool that used to be an adult only was converted to a Royal member only so we did not have a permit to access. Overall great experience and would highly recommend. No shuttle buses are offered from the airport
Stayed 7 nights in Sep 2024

6/10 Okay

aznive

Stayed 3 nights in Sep 2024

10/10 Excellent

MIRNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Abiel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the area..This is a smaller resort but we really loved the place.. Francisco the bartender was on point, the best..A/C from our room was not working properly as my sister in laws room was more cooler than ours.. Restaurants has good variety of food.. Would definitely recommend this hotel.
Stayed 5 nights in Sep 2024

8/10 Good

andrew

Travelled with partner
It was a quiet resort, good for relaxing. Location was near a small mall to get off the resort for a bit. We didn’t realize 2 of the restaurants men had to wear long pants so we weren’t able to go.
Stayed 6 nights in Sep 2024

6/10 Okay

Jorge Luis

Liked: Amenities
Disliked: Property conditions & facilities
La comida no era la mejor. El hotel es un poco costoso para lo que ofrece. Nos hemos quedado en mejores hoteles más baratos.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect three night stay in Nuevo Vallarta! The staff was absolutely amazing and went out of their way to ensure we enjoyed our stay. This property is small and a little older, but the room and grounds were very clean and well cared for. The beach was our favorite amenity with soft white sand and a smooth ocean floor. Would definitely recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Olabimpe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience, the food and the environment generally
Stayed 5 nights in Aug 2024

8/10 Good

gholamreza

Stayed 7 nights in Aug 2024

8/10 Good

Brent john St, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice
Stayed 6 nights in Sep 2024

10/10 Excellent

Armoniem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my family and we enjoyed our stay. Beautiful property and nice staff. The buffet was great. Good food and options for everyone.
Stayed 5 nights in Aug 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were originally told we would be on the 7th floor with Elite access but we’re told of an upgrade upon check in to a balcony room on the 2nd floor. Didn’t seem like much of an upgrade. We were only able to dine in 1 buffet style restaurant and while there were a number of people with a basic white bracelet that were in royal club pool area, we were the only ones that were told we weren’t allowed in the area and had to move.
Stayed 4 nights in Sep 2024

8/10 Good

Erbin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were supper friendly across all service lines. I disliked housekeeping constantly blocking the hallways with their cart and having to get their attention to move them. The pool activities offered were fun and got everyone engaged. The dinner options offered at their Italian and Japanese Restaurant were excellent. We all agreed we'd revisit the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Araceli

We love everything about this property,including the staff specifically Nestor,Maribel and Vicente.
Stayed 4 nights in Sep 2024

10/10 Excellent

GUNDIZALVO

Travelled with family
Everything. Very enjoyable time
Stayed 7 nights in Jun 2024

8/10 Good

Suset

Stayed 4 nights in Aug 2024

4/10 Poor

Alyssa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What was supposed to be our relaxing stay after a really tough year, turned out to be the most frustrating vacation I’ve ever been on and a complete waste of money, and was meant to be to celebrate my birthday. After first arriving, the hotel had power outages. While I understand that the infrastructure in the area is less developed, the hotel did not have a back up generator for the rooms, so no air conditioning. The rooms were wet and musty, leaving all our clothes to smell bad for the whole trip. Then after a rainstorm, our room began to flood on the ground level after water came in through the patio doors. We were switched to a new room, but no compensation offered. The new room had broken pieces of decor with rusty nails sticking out and a broken power outlet that pulled out from the wall entirely when you tried to unplug something. Next, my spouse tried to arrange with the front desk to have them bring a little cake from the buffet to the room to try to turn my birthday around after having such a poor experience so far. They agreed to deliver it to the room between 3pm-4pm, and it never arrived. Next, we had maintenance try to enter our room without permission while we were sleeping to fix the “broken window”. We had no clue what they were talking about, but could only assume it was related to our OLD room that had the leaking patio doors. They argued with us for 5 mins before leaving. Finally, we got locked out of our room because the keys stopped working.
Stayed 7 nights in Sep 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in / reception staff abrupt and impatient. Impersonal and dismissive.
Stayed 2 nights in Sep 2024

6/10 Okay

Meagan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall a decent stay for the money. Wouldn't stay here again but we tried to focus on the positives. The staff: The Valet staff, Front Desk staff, Bartenders, and Restaurant staff were excellent. Didn't wait long for drinks and they pour generously. All were friendly. The concierge packed knowledge of the facilities and could really only help with dinner reservations. The beach: The ocean front access was a huge plus. Chairs were easy to find however you can't use the cabanas (even for a fee) unless you stay as a royal member. The constant flow of vendors trying to sell things got irritating after awhile. The room: the first room we got was not clean. Had to call the front desk to have someone clean it. Stains on sheets, surfaces not wiped down, undergarment tags stuck to furniture. However, the next day when we asked to move to the ground floor, the FD staff accommodated us free of charge. The facilities: some of the extra areas like the theater and massage area were a bit challenging to find. Staff seemed to have a hard time giving us directions. The tequila tasting room was closed for the whole week we were here despite a sign on the door stating they would be open at 10am tomorrow. Every. Darn. Day. The Hibachi restaurant was super fun and probably the best food we had there. Jerry at the tour/towel desk was excellent. Had a good time but would pay a bit more next time and try a different resort.
Stayed 6 nights in Sep 2024