Create an account
Create your free account
Sign In
"Lovely staff, there was a confusion with my room as I wasn’t originally given an ocean view room as I had reserved but I got changed over on the 2nd n ... " More
2 Mar 2023 by Plaza Pelicanos Club
I appreciate the time you took to share your experience with us!I am very sorry to learn that your recent visit didn’t go as expected. Your feedback is highly important to us. Rest assured we will take into consideration your comments to improve our service and prevent a recurrence of such an event.Kind regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive such as a complimentary children's club, an outdoor pool and a children's pool. Free breakfast is available daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a fitness centre and a rooftop terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Las Pergolas Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
La Flor de Calabaza – This fine-dining restaurant only serves dinner. Reservations are required. Open selected days.
Snacks Calandrias – On-site family restaurant. Open daily.
Pizzeria – This restaurant specialises in pizza. Open daily.
Sky Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
