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Hotel Riu Jalisco - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
Courtyard
Sports facility
2 outdoor pools, pool umbrellas, pool loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪19 min walk‬
  • Flamingos Golf Club
    ‪3 min drive‬
  • Playa Bucerías
    ‪12 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (M)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (U)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (U)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (B2C-US)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (U)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (C)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (C)

  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (L)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (M)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (M)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (C)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (C)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Double Room (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (L)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (C)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room (M)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms (U)

  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Jetted Tub, Ocean View (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for Family Room -6 Guests- Standard

Minibar, in-room safe, laptop workspace, blackout curtains

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Jalisco - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the pool at Hotel Riu Jalisco - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages, aromatherapy or manicures and pedicures at Asian Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the clean guestrooms
  • 6 minutes by foot from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Jalisco - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and spa services are also featured at the family-friendly Hotel Riu Jalisco - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

Guests are served a free buffet breakfast daily from 7 AM to noon.
Hotel Riu Jalisco - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 542 out of 1335 reviews
Rating 8 - Good. 379 out of 1335 reviews
Rating 6 - Okay. 212 out of 1335 reviews
Rating 4 - Poor. 104 out of 1335 reviews
Rating 2 - Terrible. 98 out of 1335 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Old building
Stayed 6 nights in Nov 2024

4/10 Poor

Tania

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Mahshid

Liked: Cleanliness
Stayed 14 nights in Nov 2024

10/10 Excellent

Gueorgui, belmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with extended family or kids
Stayed 6 nights in Nov 2024

8/10 Good

Maria Felicitas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and service
Stayed 5 nights in Nov 2024

4/10 Poor

Azar

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We moved rooms two times and finally got into our third room. The first two rooms had cockroaches in it. Hotel is old and outdated. Shows in the evening time were, just average. Way below what is normally expected for the price we paid. Pool had bugs and felt dirty. Specialty Restaurants were just average. Buffet felt dirty.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finished my stay and I would recommend this place to others. I think I will stay here again next stay. Rooms were clean and had everything you need. The restaurants were some of the best I had in Mexico. Very good service and great drinks.
Stayed 7 nights in Nov 2024

2/10 Terrible

Jorge

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

kristie

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was amazing. Food was terrible. The Italian Restaurant food was the worst Italian food I have ever had!
Stayed 3 nights in Nov 2024

6/10 Okay

Laurie

Travelled with family and small children
Liked: Staff & service
Musty, moody smell in rooms. Shower pressure poor, water in shower luke warm. Entertainment very poor, especially for children.
Stayed 7 nights in Nov 2024

8/10 Good

Samantha Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Friendly, welcoming, hospitable and very helpful.
Stayed 7 nights in Nov 2024

8/10 Good

Abigail

Stayed 7 nights in Oct 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the pool with constant adult oriented entertainment. We chose the Jalisco because it was “family oriented” If I wanted a constant miked party, I would have booked the “adult venue”
Stayed 7 nights in Nov 2024

10/10 Excellent

Irlanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Corey Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel & property were nice. The pool could have been kept cleaner. Lots of bugs & trash in the pools from the beginning to end of every day. The food was not good & left a lot to be desired. The events & shows were great.
Stayed 7 nights in Oct 2024

8/10 Good

Agustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal te hace sentir como en casa
Stayed 7 nights in Nov 2024

10/10 Excellent

JEANNETT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, everyone is super friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from staff was exceptional. Food was very good. Was able to access all the "special" restaurants without an issue (other than one, but it was an unusual situation). We aren't pool or nightlife people, so can speak to the shows, etc. Needed to make use of local medical services due and had no issues at all. 2nd time at this resort and thoroughly enjoyed it.
Stayed 5 nights in Nov 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Requiere remodelacion
Las habitaciones son viejas, la cadena del baño no funcionaba y el aire acondicionado hacia mucho ruido, la calidad y variedad de los alimentos disminuyo en comparación a nuestra ultima visita. Los elevadores tiene algunos detalles como la falta de las pantallas en las botoneras, solo se le ven los cables :(
Stayed 2 nights in Nov 2024

10/10 Excellent

Yordan

Liked: Cleanliness, staff & service, property conditions & facilities
Super bueno la comida la atención todo
Stayed 3 nights in Nov 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! I have dietary restrictions and they were very accomodating
Stayed 4 nights in Nov 2024

10/10 Excellent

Frances Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely location and property, staff were friendly and helpful, some fun activities and very clean. I didn’t like it was very echoey and noisy. Too many kids.
Stayed 7 nights in Nov 2024

6/10 Okay

Shaun

Liked: Cleanliness, staff & service
Stayed 8 nights in Nov 2024

10/10 Excellent

Ramón

Stayed 5 nights in Aug 2024

10/10 Excellent

Victor E

Stayed 4 nights in Nov 2024