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Rivera del Rio Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Rivera del Rio Boutique Hotel

Indoor pool, 2 outdoor pools, pool loungers
The Alejandro Suite | View from room
View from room
Scarlet Room | Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
104 Rivera del Rio, Puerto Vallarta, JAL, 48380
  • Place, Cuale Island
    ‪1 min walk‬
  • Place, Olas Altas Beach
    ‪7 min walk‬
  • Place, Malecon
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Candelaria Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Candelaria Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cortez Room

Cortez Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Cortez Room

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Maria Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Maria Room

9.8 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mariposa Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Mariposa Room

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Green Room

Premium bedding, down duvets, pillow-top beds, in-room safe

The Green Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Carlotta Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Carlotta Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for The Alejandro Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

The Alejandro Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Scarlet Room

Scarlet Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Scarlet Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Medusa Penthouse

Medusa Penthouse | Premium bedding, down duvets, pillow-top beds, in-room safe

Medusa Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Rivera del Rio Boutique Hotel

Boardwalk/promenade inn with 2 outdoor pools and spa services
2 outdoor pools, an indoor pool and a bar/lounge are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, Access to hot tub and spa services.
Rivera del Rio Boutique Hotel offers 19 air-conditioned accommodations with a safe and complimentary bathrobes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Puerto Vallarta inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us they can't get enough of Rivera del Rio Boutique Hotel's walkable location. During your stay, you're just a quick walk from Cuale Island. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the pool
  • Within a 15-minute walk of Malecon and Playa de los Muertos
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee
As a guest of Rivera del Rio Boutique Hotel, you'll find 2 outdoor swimming pools, an indoor pool, and Access to hot tub. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at the business-friendly Rivera del Rio Boutique Hotel. The inn can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. A complete renovation of Rivera del Rio Boutique Hotel was completed in January 2021.

This 4-star Puerto Vallarta inn is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8:30 AM to 10:30 AM for a fee: MXN 240 for adults and MXN 240 for children
  • A bar/lounge
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Cobblestone flooring in public areas
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 600 for check-in between 10:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 800

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 600 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cots (infant beds) are available for MXN 600.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 240 for adults and from MXN 240 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet fee: MXN 600 per pet, per night
  • Late check-in fee: MXN 600 for check-in between 10:00 PM and midnight
  • Late check-out fee: MXN 800 (subject to availability)
  • Crib (infant bed) fee: MXN 600.0 per day
  • Rollaway bed fee: MXN 600.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that this property has many stairs and is not wheelchair accessible.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rio Boutique
Rio Boutique Hotel
Rio Rivera
Rivera del Rio Boutique
Rivera del Rio Boutique Hotel
Rivera del Rio Boutique Hotel Puerto Vallarta
Rivera del Rio Boutique Puerto Vallarta
Rivera Rio Boutique Hotel Puerto Vallarta
Rivera Rio Boutique Hotel
Rivera Rio Boutique Puerto Vallarta
Rivera Rio Boutique
Rivera Del Rio Puerto Vallarta
Rivera del Rio Boutique Hotel Inn
Rivera del Rio Boutique Hotel Puerto Vallarta
Rivera del Rio Boutique Hotel Inn Puerto Vallarta

Rivera del Rio Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 637 out of 811 reviews
Rating 8 - Good. 104 out of 811 reviews
Rating 6 - Okay. 31 out of 811 reviews
Rating 4 - Poor. 18 out of 811 reviews
Rating 2 - Terrible. 21 out of 811 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Merlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 4 nights in Sep 2025

4/10 Poor

Nancy

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Needs complete remodeling, big apartment but very old. Did not feel comfortable staying there. Not safe for kids because they could fall from the room and stairs. Baby crib from the 80s that no kid could sleep in we were charged for it but they did remove the charge after speaking to them. The staff were nice. They do lock the entrance door so it’s safe to stay there. Big kitchen has everything you need
Stayed 1 night in Aug 2025

10/10 Excellent

Rocco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely stunning hotel with the most amazing staff! Carolina and Javier are some of the best front desk managers I have ever had the pleasure to stay with! The rooms are spectacular and so unique! The roof top pool with the most personable bartender Jesus made you feel like you were right at home! Breakfast was included in my second stay and was super delicious in an insanely gorgeous room with balcony views. I will stay here over and over again! So grateful and thankful to have found this hidden gem! 5 Stars across the board!
Stayed 2 nights in Aug 2025

6/10 Okay

Nicholas, Santa Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seemed really unique online. However, the photos made it seem much more clean than it actually was. There were cats in the lobby (great if you're a cat person). The pool seems misrepresented too. It's very small. However, it has a nice small bar there with a friendly bartender. My room was acceptable but required walking up a small, narrow, twisted staircase, which made it difficult to bring items up and down safely. I ate breakfast upstairs one morning (I only had toast, coffee, and fruit). The staff there did not seem very friendly. There's a beautiful river and trail outside, but I did not find it convenient getting around. There was really not a lot of close dining nightlife without taking a walk. I decided to check out two days early because all night there seemed to be a gurgling and knocking sound, almost like water draining from a wash machine. It was so loud that I could not sleep. I spoke to management about it and they said that had never happened before. I was not offered any sort of refund (even partial) for my remaining two days, so I just considered it a loss.
Stayed 4 nights in Aug 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t recommend this hotel enough. Javier at the front desk was amazing, and Jesus at the bar was awesome. Elizabeth, the hotel cat, was adorable as well. The room was so clean and had so much character. We enjoyed the rain shower and beautiful bathroom, in addition to our balcony with stunning views of PV. The couples massage in the room was one of of the best we’ve ever had - highly recommend. The infinity pool and bar was amazing. It was hot when we came so the A/C was wonderful in the room. Everything in Zona Romantica was within a 15 minute walk. We were tucked away by the river which was quaint, but just blocks away from bars and entertainment. We will be back as soon as we can— You MUST stay here!
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel feels like coming home.There are so many positive things I can say
Stayed 9 nights in Aug 2025

10/10 Excellent

Lalanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has become our favorite in Puerto Vallarta. It’s has the feel of staying at a family member’s house. With an infinity pool that has a great view. All of the staff is outstanding however Javier at the front desk goes above and beyond when it comes to personal service. He quickly notices that my husband and I drink a lot of coffee and arranged to put a coffee maker in our room without us even requesting one. The entire staff shares the same desire to make every guest feel at home. For this reason I will stay in this beautiful hotel every time!
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 4th visit to the property in 13 months. The staff are incredible and you feel very at home.
Sunsets at the rooftop pool.
Stayed 8 nights in Aug 2025

10/10 Excellent

Rahmek, Darby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute property with a gorgeous view from the rooftop pool! The front desk employees were very sweet and helpful! Muchas gracias por todo!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best boutique hotel in Zona Romantica

Beautiful hotel with an amazing infinity pool
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel, the room concept is incredible, it was very clean and tidy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very unique concept. Each room and area is individually decorated
Stayed 3 nights in Aug 2025

10/10 Excellent

Adam Patrick

Stayed 4 nights in Aug 2025

10/10 Excellent

Rosanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the eclectic, unique rooms! The property is beautiful and a one of a kind. The rooms are spacious, the bathrooms are big and beautiful. The beds were all cozy and the a/c worked great. Our group had 3 rooms all together. The Diego, the Gabriella, and the other room on the 5th floor. The Diego was my favorite!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia

Stayed 10 nights in Jul 2025

10/10 Excellent

Jhoselyn, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best margaritas I drank in all of Mexico.
Stayed 2 nights in Jul 2025

10/10 Excellent

John Eymard

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd visit to the property. Many more to come. The staff and rooms are amazing. The rooftop pool is a beautiful place to watch the sunset. Many restaurants very close by. Lifetime customer!
Stayed 5 nights in Jul 2025

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at this adorable hotel for 3 nights. We absolutely enjoyed our stay at this hotel. While the hotel boasts beautifully decorated spaces it is the staff at Rivera Del Rio that made this place wonderful. The breakfast staff, the bartender and the woman at front desk and Javier were very attentive and a pleasure to talk to. We truly enjoyed our stay and look forward to staying here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martha Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rivera del Rio was amazing, I loved everything about my stay. The staff was wonderful, the building is fascinating, the pools were luxurious, and I looked forward to breakfast every day.
Stayed 6 nights in Jun 2025

10/10 Excellent

daniel, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Individually decorated rooms each one unique. Extremely friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Edna, Lakeview Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time there and love the bartender Jesus on the top floor pool. Very nice and knowledgeable about the area and great suggestion on dinning
Stayed 1 night in Jul 2025

8/10 Good

honey bee

Liked: Cleanliness, staff & service, property conditions & facilities
The property it’s self was very unique and staff we very helpful especially the two cats that are on staff. I did have to move because I have mobility issues and the streets and surrounding area was not safe for me and my service dog .
Stayed 5 nights in Jun 2025