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Ratxó Retreat Hotel, member of Meliá Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ratxó Retreat Hotel, member of Meliá Collection

Indoor pool, outdoor pool, pool umbrellas, pool loungers
View from room
Egyptian cotton sheets, premium bedding, minibar, individually decorated
View from property
3 restaurants, breakfast served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Cami Son Net, Puigpunyent, Mallorca, 07194
  • Tennis Academy Mallorca
    24 min drive
  • Son Vida Golf Course
    27 min drive
  • Port of Palma de Mallorca
    31 min drive
  • Palma de Mallorca (PMI)
    74 min drive

Room options

View all photos for Royal Suite (3 AD)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Royal Suite (3 AD)

  • 75 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room (Style)

Room (Style) | Egyptian cotton sheets, premium bedding, minibar, individually decorated

Room (Style)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Suite, Private Pool

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Terrace (Singular)

Room, Terrace (Singular) | Egyptian cotton sheets, premium bedding, minibar, individually decorated

Room, Terrace (Singular)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Singular)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Junior Suite (Singular)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool (3 AD)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Suite, Private Pool (3 AD)

  • 80 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Singular, 3 AD)

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Junior Suite (Singular, 3 AD)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, minibar, individually decorated

Royal Suite

  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ratxó Retreat Hotel, member of Meliá Collection

Adults-only hotel with 3 restaurants and free breakfast
Along with 3 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Ratxó Retreat Hotel, member of Meliá Collection offers 25 air-conditioned accommodations with minibars and coffee/tea makers. This individually decorated and furnished accommodation includes double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body treatments and manicures and pedicures.
During your stay at Ratxó Retreat Hotel, member of Meliá Collection, you'll be close to CCA Andratx. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Arraxta, one of the property's 3 restaurants
  • Take a swim in the indoor and outdoor pools
  • Amenities include meeting rooms and a terrace
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 17.3 miles (27.9 km) from Port of Palma de Mallorca and 12.9 miles (20.8 km) from Cathedral of Santa Maria of Palma
  • Beach shuttle service available for a fee
Ratxó Retreat Hotel, member of Meliá Collection offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at the luxury Ratxó Retreat Hotel, member of Meliá Collection. Free self parking is available.

This 5-star Puigpunyent hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Arraxta – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Roots – This fine-dining restaurant only serves dinner. Open daily.
Ginebro – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Palmito – This restaurant only serves breakfast. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Arraxta
  • Ginebro
  • Palmito
  • Roots

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Wine tasting room
  • Winery release events
  • Yoga classes

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 14 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ratxó Prime Retreat Hotel
LJs Ratxo Eco Luxury Retreat
Ratxo Retreat Member of Melia Collection
Ratxó Retreat Hotel, member of Meliá Collection Hotel
Ratxó Retreat Hotel, member of Meliá Collection Puigpunyent

Ratxó Retreat Hotel, member of Meliá Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack James

Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience beautiful hotel and great staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Estefania

Liked: Cleanliness, amenities, property conditions & facilities
Secluded, but lovely property!
Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! This hotel is in a remote setting, 世外桃源，Xanadu! The staffs are very friendly and accommodating! I would definitely come again and tell my friends as well.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tim

Stayed 4 nights in Jul 2023

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Robert, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most perfect experience that a couple could wish for on their holiday to Majorca. The owner Juan Carlos made us feel extremely welcome and had arranged a special show for the festival of San Lorenzo. From the moment you arrive in the luxury resort your every need is cater for by the wonderful staff special mention to Bernard and Felix for dealing every little detail of your stay. The ladies who where catering for us in the restaurant and bars on site where of the highest caliber mentions to Andrea who found my mobile phone using her special powers and Shiaha for her beautiful smile and Carine who was interested in everything to make your stay exclusive. I am highly recommending a stay at TJs for your break from a max mad world. I can’t wait until I can return to this paradise in stone and water with as much sunshine as you can get with no screaming kids ps only joking
Stayed 1 night in Aug 2022

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one of a kind experience
I’ve never been to Mallorca, Spain before and I selected 2 places on the island. Our first stop was LJs Ratxo luxury resort. We booked the junior suite with private yard and pool for my wife’s 50th birthday. It is a hidden oasis of peace and we absolutely loved it and will come back….all the way from Vancouver Canada. A true gem of relaxation and exceptional service. I’ve never been to anything like this. Highly recommend to detach, relax and soak in beauty and tranquility.
Main pool.
Private pool in suite yard.
Mountain view
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get to but worth it!
Hard to get to but worth it! Overall, it was a great stay. The only issue was frequent miscommunication with staff, particularly during various meals: every single time we got something different compared to what we ordered. Fortunately, all dishes were tasty and we have no allergies, so it didn't matter much to us in the end. Still, this is something that needs improving. Hint: take a walk to the nearby Finca de Galatzó. The walk and the little museum at the end are quite nice.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly amazing place!!
Stayed 2 nights in May 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely retreat. Very isolated. Excellent staff.
Stayed 7 nights in May 2022

8/10 Good

Hans

Stayed 2 nights in Apr 2022

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly special & unique place to stay. Nestled at the bottom of a mountain valley in the heart of a nature park, the hotel is peaceful, secluded & beautifully & sustainably designed. Nothing is too much trouble for the staff & the hotel offers complimentary spa access & yoga sessions. Spa treatments are extra but well worth it, all use natural, eco products. The food is absolutely delicious, & the complimentary breakfast is particularly good, & available all day, every day, whenever you want it! A couple of things worth noting: the hotel is down a steep, windy, bumpy, and at times narrow road, about two miles long. We got up/down it fine in our little rented Fiat 500, but it does mean that nipping out for different eating/drinking/shopping options is a little more laborious and other than the hotel itself, there are no other food/drink/amenity options near the hotel. While the food was delicious & the menu varied, options were same for both lunch & dinner & didn’t change in the four days we were there. Also worth noting was that it felt like we were there a little early in the season (first week of May) and so some areas of the hotel were a little quiet/not in full use yet, like the outdoor bar/restaurant. I think coming a little later in May there would be a little more to do & a bit more atmosphere, too. Truly though this is a wonderful place to stay, especially if you enjoy being in nature & value sustainability – not a single piece of single-use plastic in sight!
Stayed 3 nights in Apr 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm oasis and caring staff
A superb hotel in a remote location. You go here to switch off and relax, so have to accept its remote. The staff were superb and genuinely care. It’s slow paced service but so friendly and sincere and everybody is so lovely. Food was freshly prepared and they cook breakfast whenever you want from 0730 To 2230 which is incredible. Great hikes nearby, super comfy beds and just a great hotel in general. I would highly recommend this and for the price point (circa 300 euros a night) it feels sensible value. The staff couldn’t have done more to help us and I want them to do well. We will be back at some point for a night or 2 for sure
Stayed 2 nights in Sep 2021

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!! Highly recommend to stay here
This place is something else! From the service to the tranquility of this place it grew to be one of our travel - to - favourites. We travel a lot and are used to standards but I will say that the service in this place was impeccable and just perfect. It feels very at home and the staff does everything to make you feel welcome, heard and comfortable. The Chef, Tomeo what a pleasure to get to know such an excellent chef, person and the ambiance he creates while making every guest feel comfortable cocking up delicious food. Wow, he really makes this whole place to be a five star stay. The breakfast staff, especially Mr M. What a high level of service you provided for our stay. Our little daughter Chloe absolutely loved your hospitality with her and Yulia, also such a great service level! Estelle greeted us very kindly, this place is truly a hidden gem and all thanks to the excellent staff working there. The rooms are very comfortable and nice, the pool area and spa feel like it belongs to you. This whole place breathes recreation and the only minus is the lack of something close by, as you drive through a serpentine road to get here, it gets hard to just hop into town without a car. On the other hand it forces you to just relax and just be. Hike, swim, yoga, read or just watch the peacocks walking and singing on the property. And thats a luxury in these days society. Truly an Eco based luxury! Highly HIGHLY recommend this place!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and excellent service. Can't wait to return next year.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find. Fantastic place in a beautiful location. We enjoyed our stay immensely and the service was exceptional. Nothing is too much trouble. We can’t fault this hotel and have already booked a return later in the year.
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maximilian Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Helle

Stayed 2 nights in Apr 2024

2/10 Terrible

Raimund

Travelled with group
Liked: Cleanliness, amenities
Leider war das Hotel geschlossen und wir mussten uns ein neues Hotel suchen. Sehr ärgerlich. Hoffe auf eine Entschädigung oder Wiedergutmachung
Stayed 3 nights in Oct 2023

10/10 Excellent

CRISTINA

Stayed 3 nights in Sep 2023