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4.5 out of 5

"Clean good food and lovely grounds only issue need more sunbeds " More

By a verified traveller on Wed 12 Aug 2020

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Room, Pool View (Guest)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Balcony, Pool View (Guest)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Garden Area

Bed Count 2 King Beds Maximum Occupancy 5 Max

Room, Sea View (Guest)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Park Plaza Arena Pula. During your stay, you're just a quick walk from Pula Aquarium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Main restaurant, a buffet restaurant with garden views
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body wraps or deep-tissue massages at Tychy
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes 14 outdoor tennis courts, a steam room and a sauna
  • Within a 10-minute walk of Pula Aquarium and Punta Verudela Beach

Park Plaza Arena Pula ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza Arena Pula

Everyone (4) Couples (4) Family (5)
5 out of 5
Clean good food and lovely grounds only issue need more sunbeds

Posted by , from Southport on 12 Aug 2020

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Comment from Hotel Management

17 Aug 2020 by Park Plaza Arena Management Team

Dear Guest, Thank you for your feedback. We are happy to know that you had a pleasant stay with us and that our gastronomic offer, the level of cleanliness and much more met your expectations. Since there is always room for improvement, we will gladly share your constructive feedback to the relevant department. We are looking forward to welcome you back at our Park Plaza Arena. Best regards, Park Plaza Arena Management Team

5 out of 5
The hotel is on the Verudella peninsula, about 6 miles from Pula so you would need a car or take a bus into Pula city. However the complex of 3/4 hotels has bars, restaurants and shops within walking distance and every possible sports opportunities you can imagine, land or sea. It’s a great place for walking, cycling and tennis plus water sports. Breakfast was a good buffet with fresh fruit etc and surprisingly good food can be had from the a la carte mehu I would definitely stay hear again. Park Arena is the smaller quieter hotel on the peninsula so great for couples and families

Posted by on 14 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Park Plaza Arena Management Team

Dear Guest Thank you for sharing your feedback regarding your recent stay at Park Plaza Arena. It makes us more than happy to know you truly enjoyed every moment of your stay and that you were satisfied with the hotel, the location, the surroundings, the facilities, our breakfast offer as well as with the activities offered. It would be wonderful to get the opportunity to welcome you again. Best regards, Park Plaza Arena Management Team

4 out of 5
Staff were excellent. Beautiful, well maintained pool area. The cleaning of guest rooms could be improved - ours wasn't hoovered for a week!

Posted by on 23 May 2019

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Comment from Hotel Management

30 May 2019 by Park Plaza Arena Management Team

Dear Guest, Thank you for taking the time to share your feedback with us. It makes us happy to know you had a lovely stay and that you were satisfied with our team members, the pool area as well as with the location. However, we are very sorry to hear about the level of cleanliness you have experienced. Please rest assured that we put a lot of emphasis on maintaining the highest level of cleanliness throughout our hotel and that you experienced is definitely not in line with our standards. Your comments on this matter will be taken very seriously and forwarded to the relevant department. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Arena Management Team

5 out of 5

Posted by on 14 Aug 2023

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4 out of 5
Positiv am Hotel: Essensauswahl und Qualität, Poolanlage mit Liegen, Sauberkeit Negativ am Hotel: Die Reinigung der Zimmer erfolgte meistens am späten Nachmittag, das war mühsam. Das Personal schien oft demotiviert. Ich habe schon besseren Service erlebt. Im Grossen und Ganzen ist es ein solides Hotel. Ein Bisschen zu teuer für die gebotene Leistung.

Posted by on 3 Aug 2021

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Comment from Hotel Management

4 Aug 2021 by Park Plaza Arena Management Team

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es ist schön zu lesen, dass Sie mit unserer Anlage zufrieden waren und einen schönen Urlaub bei uns genossen haben. Wir bedauern aber, dass unser Team vor Ort nicht ganz überzeugen konnte. Ihre Kommentare besprechen wir mit unserem wertvollen Team, um unseren Service zu verbessern. Wir hoffen, Sie bald wieder bei uns zu begrüßen. Mit freundlichen Grüßen Park Plaza Arena Management Team

5 out of 5
Einzigartige Unterkunft. Sehr schön gelegen mit vielen Ausflugs- Bademöglichkeiten. Das Personal ist sehr freundlich und hilfsbereit. Nebst den Zimmern ist das Essen wirklich top

Posted by on 10 Jul 2021

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5 out of 5

Posted by on 25 Jun 2021

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Comment from Hotel Management

12 Jul 2021 by Park Plaza Arena Pula Management Team

Dear Guest, Thank you for your perfect rating. We are very happy to know that we met your expectations and hope to get another opportunity to welcome you again. Kind regards, Park Plaza Arena Pula Management Team

4 out of 5
Ein ruhiges und schönes Hotel. Die Lage ist optimal, das Essen stets frisch und genügend Auswahl vorhanden, die Zimmer ein bisschen klein aber immer noch ok. Die Sauberkeit im allgemeinen (Öffentliche Plätze: Restaurant, bar, Lobby etc) war auf hohem Niveau, jedoch wurde unsere Zimmer sehr schlecht gereinigt bzw. teilweise gar nicht. Unser Geschirr wurde die ganze Woche lang nie vom Zimmer abgeräumt. Während unserem Aufenthalt gab es einen 50/50 mix bzgl. Freundlichem Personal, einige waren sehr zuvorkommend und einige sollten wiederum nicht im Service arbeiten. Gesamtnote: gut (gute Preisleistung).

Posted by , from Zürich on 26 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by Park Plaza Arena Management Team

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es hat uns gefreut zu lesen, dass Sie einen angenehmen Aufenthalt bei uns genossen haben und dass unsere Lage, das gastronomische Angebot, die Sauberkeit und noch vieles mehr überzeugen konnte. Aufgrund von COVID-19 bieten wir die Reinigung der Zimmer nicht wie üblich an. Insofern eine Reinigung gewünscht ist, muss diese an der Rezeption angefragt werden. Es tut uns leid, falls es zu einem Missverständnis in dieser Hinsicht gekommen ist. Wir bedauern auch, dass Sie einige Unannehmlichkeiten mit unseren Teammitgliedern hatten. Ihre Angaben besprechen wir mit unserem Team, um unseren Service zu verbessern. Dennoch hoffen wir, Sie bald wieder einmal bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Park Plaza Arena Management Team

5 out of 5
Ausgesprochen freundliches und hilfsbereites Personal. Sehr gutes Essen. Wunderschöne Parkanlage.

Posted by on 31 Jul 2019

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4 out of 5
Alue on todella kaunis. Puistoa ja rantaa ympärillä. Siisti mutta päivittäisessä siivouksessa ei esim imuroitu tai pyyhitty tasoja.

Posted by on 24 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Park Plaza Arena Management Team

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We are happy to know you had a pleasant stay and that you enjoyed it. We would like to apologize for the level of cleanliness you experienced. Please rest assured that we put a lot of emphasis on maintaining the highest level of cleanliness throughout our hotel and that you experienced is definitely not in line with our standards. Your comment on this matter will be taken very seriously and forwarded to the relevant department. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Arena Management Team

About the Park Plaza Arena Pula

Location Verudella 31, Pula, 52100

Renovations + Closures

The property is closed between 29 September and 27 April.

Property Features

Park Plaza Arena Pula offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A children's pool, a sauna, and spa services are also featured at the family-friendly Park Plaza Arena Pula. You'll have access to the health club at a partner property. Self parking is free. This 3.5-star Pula hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 5 levels
  • Built in 1968
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 14
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Pula Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Park Plaza Arena Pula offers 187 accommodations with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Pula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Main restaurant – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Water skiing nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Tychy has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hotel Park Pula
  • Park Pula
  • Park Plaza Arena Pula Hotel
  • Park Plaza Arena Pula
  • Park Plaza Arena Pula Aparthotel
  • Park Plaza Aparthotel
  • Park Plaza Arena Pula Pula
  • Park Plaza Arena Pula Hotel
  • Park Plaza Arena Pula Hotel Pula

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.