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Casa Hain

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Hain

Desk, free WiFi, bed sheets
Reception
Interior
Lobby sitting area
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
683 Paraguaya, Punta Arenas, Región de Magallanes, 6200000
  • Port of Punta Arenas
    3 min walk
  • El Fogon de Lalo
    2 min walk
  • Punta Arenas
    16 min walk
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    21 min drive

Room options

Standard Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Economy Triple Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

Economy Triple Room, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Quadruple Room

  • Sleeps 4
  • 4 Single Beds

Economy Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Economy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Casa Hain

Hotel in Punta Arenas with free breakfast and coffee shop/cafe
A restaurant, a coffee shop/cafe and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Casa Hain offers 14 accommodations with a hairdryer and free toiletries. This Punta Arenas hotel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Casa Hain, you're just a quick walk from Port of Punta Arenas. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Port of Punta Arenas and 8 minutes on foot from Cathedral of Punta Arenas
  • Pets welcome free of charge (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. A business centre and meeting rooms are available. The business-friendly Casa Hain also features tour/ticket assistance, coffee/tea in common area, and laundry facilities.

This 3-star Punta Arenas hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Casa Hain has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Hain Hotel Punta Arenas
Casa Hain Hotel
Casa Hain Punta Arenas
Casa Hain Hotel
Casa Hain Punta Arenas
Casa Hain Hotel Punta Arenas

Casa Hain Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i thought it was neat their windows had posters of the sites posted outside lol!!! otherwise you'd be looking at a wall, so i thought it was a nice touch
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was very smelly, room 12. Like urine. Bed was ok. Bathroom ok. The window blind was broken. Floor boards were unfinished wood and I have a feeling this was the origin of the smell. I could not recommend this establishment as is but I thought it had great potential. Had a certain charm and warmth but it just didn’t seem clean, in general. Could be nice with new floors (non porous) and new paint. The staff were nice enough. We only stayed one night.
Stayed 1 night in Feb 2019

2/10 Terrible

alan, Beaverton, Oregon

Travelled with family
Disliked: Staff & service
We arrived and the only front desk staff was out busy taking other guests to their lodging, the place has apparently overbooked not only us but others as well. When she returns (25 mins later), she told us we don't have a reservation. She looked stressed and was not being helpful even when we show her our reservation on expedia (it was around 9 pm and we are a couple with 2 young kids and luggages - 7 and 9 years old). Only after another guess who spoke Spanish intervene, she then reluctantly agreed to take us to a "comparable" lodging down the street but it was not comparable at all. The other lodging was older, the room was really design for 1 double bed and it didn't have a lodging/hangout place like casa cain (bathroom was small and smelled). We didn't argue any more because we didn't want to scramble for a room in the middle of the night (raining with 2 kids). But Casa Hain did not work hard at taking care of their guests -
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very helpful service and very nice, high quality beds.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Muy buena ubicación. Chek in muy malo, no tendría que ser hotel, ya que el personal no está capacitado para esa función!
Stayed 1 night in Jan 2019