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Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property

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Photo gallery for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Aerial view
Sauna, hot tub, steam room, body treatments, aromatherapy
9 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Room (THE PINEAPPLE) | Living room | 42-inch flat-screen TV with digital channels, TV, MP3 dock
On the beach, white sand, beach cabanas, sun-loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Laundry
  • Gym

Explore the area

Map
Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    ‪6 min drive‬
  • Macao Beach
    ‪11 min drive‬
  • Cana Bay Golf Club
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite (NEST SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (NEST SUITE)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (NEST SWIM UP SUITE)

Suite (NEST SWIM UP SUITE) | Premium bedding, free minibar, in-room safe, individually decorated

Suite (NEST SWIM UP SUITE)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (SWANK)

Premium bedding, free minibar, in-room safe, individually decorated

Suite, Ocean View (SWANK)

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (SWANK SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (SWANK SUITE)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Pool Super Villa

Pool Super Villa | View from room

Pool Super Villa

  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Single Beds

View all photos for Suite (SWANK WRAPAROUND SWIM UP SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (SWANK WRAPAROUND SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (THE PINEAPPLE)

Room (THE PINEAPPLE) | View from room

Room (THE PINEAPPLE)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Suite (PAD SWIM UP SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (PAD SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (FLAT SWIM UP SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (FLAT SWIM UP SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (SWANK PLUNGE POOL SUITE)

Exterior

Suite (SWANK PLUNGE POOL SUITE)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (PAD SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (PAD SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (FLAT SUITE)

Premium bedding, free minibar, in-room safe, individually decorated

Suite (FLAT SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Standard With Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Suite Standard With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Superior With Pool View

Premium bedding, free minibar, in-room safe, individually decorated

Room Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite -6 Guests- With Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite -6 Guests- With Sea View

  • Sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 2 Single Beds and 1 Queen Bed

View all photos for Quadruple Suite Deluxe With Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Quadruple Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite With Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Suite With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite With Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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Exterior

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About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 9 outdoor pools
Catch some rays at the beach or spend the day relaxing at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers 460 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma. During your stay, you'll be close to Macao Beach. Free WiFi in public areas, free valet parking and 9 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Zest
  • Splash around at the free water park with a lazy river or swim in the 9 outdoor pools
  • Indulge with body wraps, body scrubs or Swedish massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the pool
  • 11 minutes by car from Macao Beach and 6 minutes from Sirenis Aquagames Water Park
  • Airport shuttle service available for a fee
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

Zest – This restaurant specialises in Mediterranean cuisine and serves breakfast and lunch. A children's menu is available.
Zest Character Breakfast – This theme restaurant only serves breakfast. A children's menu is available. Open selected days.
Fresco Bar & Grill – This poolside restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Kitchen 23 by Le Chic – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
BRGRS.PH – This theme restaurant only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Language

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Things to do

  • 9 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 824 out of 2143 reviews
Rating 8 - Good. 432 out of 2143 reviews
Rating 6 - Okay. 370 out of 2143 reviews
Rating 4 - Poor. 241 out of 2143 reviews
Rating 2 - Terrible. 276 out of 2143 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan saldivar

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
It was the worst place i have ever stay the food was low quality all the staff was rude in all of the restaurants they where always missing dishes i try ordering a cheese cake and they where out i show up the next day and they told me the same thing i would never go back to this place or recommend it to anybody you get bad service and low quality food for the amount of money that i paid for
Stayed 5 nights in Dec 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around, need to improve in food and beverage services.
Stayed 3 nights in Nov 2024

8/10 Good

Jeneson Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Samira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel, the cleaning staffs assigned to our building were nice and professional but unfortunately most staff including waiters didn't speak or understand English. The doors of the rooms in our building needed force to be closed therefore there were constantly loud banging noise. Sometimes we couldn't find bed in the water park and not enough hotel big floaties for the lazy river but there was always lots of beds at the main pool by the beach. The food was either over cooked or under and under seasoned but at least in the buffet we could find one or two things we liked. The buffet breakfast was excellent. Everything was in close distance and the entertainment was exceptional. Very kind & family friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Dec 2024

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our worst experience in the Dominican Republic and we have traveled annually for 20 years. Stay away from this resort. They ran out of liquor for several days. We experienced flooding in our room. Restaurant options were limited and many items on the menu weren't available. Waits for towels went from 40 minutes to just never getting towels. Many workers didn't really want to work and seem to be frustrated with management. We are still fighting with the resort to try and make things right. Special note, if you decide not to listen to the review and book the resort anyway. At least book directly with the resort. Expedia is completely useless is trying to assist in any resolution. They just keep telling you they need time, but it's a delay tactic until you just give up and accept defeat. I will not use Expedia going forward because they don't look out for their members.
Stayed 8 nights in Nov 2024

8/10 Good

SINUHE, Bergenfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The combination of the location and the weather created an ideal setting for our stay. The staff were wonderful, demonstrating a caring attitude and working diligently to accommodate all our requests. However, it seemed that they could benefit from additional support. Regarding the dining options, we found that the buffet was the best choice overall. Not all of the restaurants met our expectations and some could use a bit more attention and care. Overall, if you can find a good deal, this place is worth visiting, especially for families with children, as they are likely to have a great time. Jery was particularly helpful in ensuring we had the best experience possible during our stay. He went above and beyond by providing exemplary service, assisting us with our room setup, and making reservations at the restaurants. While there were a few aspects of the room that required better maintenance, the hospitality we received more than made up for these issues. We were also very appreciative of Ms. Ana P. she and the rest of the staff work hard and serve us with care. Our daughter had a wonderful time, and we plan to return in the future.
Stayed 5 nights in Nov 2024

6/10 Okay

priscila

Travelled with family and small children
Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Natasha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Nov 2024

10/10 Excellent

MARK WATTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dec 2024 Just got back. Read ALOT of reviews before going and was really concerned(been to over 100 destinations with work) Ignore the reviews and just go. Its was all great. We went for some sun, beach but mainly an entertaining place for our young kids and it checked all the boxes! Great job Nickelodeon
Stayed 8 nights in Nov 2024

10/10 Excellent

Jessica, Hialeah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Nov 2024

4/10 Poor

Carmelo

Disliked: Cleanliness, property conditions & facilities
The staff were pretty good. The room were good too. But the hotel, organization and activity for kids. It wasn’t good at all. The shows were cheaply made always running after the characters the buffet wasn’t made for kids if you’re looking for a hotel for your kids go somewhere else had 100 times better experience in for my kid Royalton Mexico than this place. Not worth the money
Stayed 7 nights in Nov 2024

10/10 Excellent

Mafia

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 7 nights in Nov 2024

10/10 Excellent

ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mejor hotel para visitar con niños
Stayed 2 nights in Nov 2024

2/10 Terrible

Xhovan

Travelled with family and small children
Liked: Cleanliness
There is no good food and service. I stayed for 1 week and there is no cheese at all . Also no yogurt for kids. ( supposed to be resort for kids)
Stayed 7 nights in Nov 2024

10/10 Excellent

Iwona

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
very kid friendly, pleasant service, beautiful property
Stayed 4 nights in Nov 2024

2/10 Terrible

Daniel

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No resevations for a la carte was BS never have i been all inclusive where this was a thing, no towels ever, ac leaking in our room all over our stuff, rude staff, inconsistent food at restaurants daily, room service was non existent took 3-4 hrs to get food for our child, no birthday celebrations for my child when other chikdren/families got theirs, bad service food was inedible which was not consistent of a 5 star resort at all. WILL NEVER COME BACK HERE!!!!
Stayed 7 nights in Nov 2024

2/10 Terrible

Farshad Ghazaei

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would rate this resort a disappointing 2 out of 10, especially when compared to our last five trips to Punta Cana. The service is severely lacking—not due to the staff themselves, but because of clear cost-cutting measures by management. There are simply not enough staff in key areas such as restaurants, bars, entertainment, and sports. It feels like the resort is focused on profiting from the Nickelodeon brand rather than providing a quality guest experience. The lines for activities, like taking photos with cartoon characters or face painting, are always long. Restaurants have limited seating, forcing most guests to rely on the buffet. Unfortunately, the buffet food was so poor that we skipped lunch three times during our stay. We even encountered worms in the broccoli and meats so tough they were impossible to cut. Shockingly, the omelet station ran out of eggs, and bars often ran out of beer. Adding to the disappointment, there’s only one large pool for the entire resort, making it overcrowded and far from relaxing. Overall, this was a complete waste of money. I read the negative reviews before booking but hoped our experience would be different. Sadly, the issues seem deeply ingrained. The staffing shortages and lack of quality are evident in every aspect of this resort. I wouldn’t recommend it to anyone.
Stayed 7 nights in Nov 2024

4/10 Poor

Sonja

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The people here are rude and they do not accommodate people that speak English
Stayed 4 nights in Nov 2024

8/10 Good

LUKASZ, Ansonia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly resort but very bad food
Stayed 5 nights in Nov 2024

4/10 Poor

Elder, Guatemala

Stayed 4 nights in Nov 2024

8/10 Good

Flavio

Liked: Cleanliness, property conditions & facilities
Fun for children
Stayed 7 nights in Nov 2024

10/10 Excellent

carlos, Miami

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very run-down hotel with very poor quality in all its services
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyrone

Stayed 3 nights in Nov 2024

4/10 Poor

Blazej

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Service wasn’t very good. Food was pretty good. Bars didn’t have alcohol, some days bars only had beer. Liquor was almost never available. Very bad for all inclusive!!!
Stayed 5 nights in Nov 2024