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Playa Palmera Beach Resort

4.5 star property

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Photo gallery for Playa Palmera Beach Resort

Exterior
Terrace/patio
Living area
Exterior
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Washer
  • Breakfast available
  • Kitchen
  • Housekeeping

Explore the area

Map
Blvrd Andi Las Vegas Numero 1 Uvero Alto, Punta Cana, La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪13 min walk‬
  • Macao Beach
    ‪20 min drive‬
  • Cana Bay Golf Club
    ‪24 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪47 min drive‬

Room options

View all photos for Classic Apartment 5/2

Living area

Classic Apartment 5/2

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 6/1

Living area

Classic Apartment 6/1

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse

Living area

Exclusive Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 6/2

Living area

Classic Apartment 6/2

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 6/B

Terrace/patio

Comfort Penthouse 6/B

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 5/1

Living area

Classic Apartment 5/1

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Fridge, microwave, oven, stovetop

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

Living area

Comfort Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse

Living area

Exclusive Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 4/3

Living area

Classic Apartment 4/3

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 4/4

Living area

Classic Apartment 4/4

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 6/3

Living area

Classic Apartment 6/3

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 1/1

Living area

Classic Apartment 1/1

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 6/4

Living area

Classic Apartment 6/4

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse

Living area

Exclusive Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse

Living area

Exclusive Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 5/3

Living area

Classic Apartment 5/3

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 5/4

Living area

Classic Apartment 5/4

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

Living area

Comfort Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

Living area

Comfort Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Penthouse

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse 1/A

Living area

Exclusive Penthouse 1/A

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 1/2

Living area

Classic Apartment 1/2

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 2/1

Living area

Classic Apartment 2/1

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

Living area

Comfort Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 2/2

Living area

Classic Apartment 2/2

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

Living area

Comfort Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Penthouse

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Penthouse

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse 1/B

Living area

Exclusive Penthouse 1/B

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

Living area

Comfort Penthouse

  • 160 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse 2/B

Living area

Exclusive Penthouse 2/B

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Penthouse

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Penthouse 2/A

Living area

Exclusive Penthouse 2/A

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 4/A

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Penthouse 4/A

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 3/B

Terrace/patio

Comfort Penthouse 3/B

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 3/A

Terrace/patio

Comfort Penthouse 3/A

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Penthouse

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 5/B

Terrace/patio

Comfort Penthouse 5/B

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 6/A

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Penthouse 6/A

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 4/1

Living area

Classic Apartment 4/1

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment 4/2

Living area

Classic Apartment 4/2

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 4/B

Terrace/patio

Comfort Penthouse 4/B

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Classic Apartment

Living area

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Penthouse 5/A

Terrace/patio

Comfort Penthouse 5/A

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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4.4 out of 5, Excellent, (62)
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About this property

Playa Palmera Beach Resort

Luxury aparthotel on the beach, with outdoor pool
Guests of this beach aparthotel will appreciate convenient on-site amenities such as spa services or a playground. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as 2 bathrooms and a washing machine, and other amenities include free WiFi and a dining area.
Playa Palmera Beach Resort offers 52 accommodations with a safe and an iron/ironing board. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a bath. This Punta Cana aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Playa Palmera Beach Resort 's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Sirenis Aquagames Water Park. Features include free valet parking and a free beach shuttle, plus an outdoor pool. This luxury aparthotel has 52 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and 2 bathrooms
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking
  • Enjoy drinks at the beach bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, tour or ticket assistance and a porter
  • On-site recreation includes a private beach, bicycles to rent and a playground
  • Guests have great things to say about the beach and the helpful staff
  • 0.7 miles (1.1 km) from Sirenis Aquagames Water Park and 6.9 miles (11 km) from Macao Beach
  • Free beach shuttle service
Simply walk outside to feel the sun on your face at the sandy beach. For a free ride to the surf and sand, catch the aparthotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers.

You can enjoy a drink at the beach bar. Valet parking is free.

This 4.5-star Punta Cana aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, German, Spanish

Property amenities

Beach

  • On a private sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Beachside massages
  • Free beach shuttle

Pool/Spa

  • Beachside massages
  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured valet parking on site

Family friendly

  • Baby bath
  • Highchair
  • Playground

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Spices
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 19.90 for adults and USD 19.90 for children
  • A beach bar
  • Champagne service
  • Chef service
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bathtub
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Laundry

  • Washing machine

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free grocery shopping service
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near the sea

Things to do

  • Bicycle rentals
  • Shopping

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 52 units
  • Bicycle rentals
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palmera Beach Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 50 per accommodation, per stay.
  • Electricity fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.90 for adults and from USD 19.90 for children
  • Electricity fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Palmera Beach Punta Cana
Playa Palmera Beach Resort Aparthotel
Playa Palmera Beach Resort Punta Cana
Playa Palmera Beach Resort Aparthotel Punta Cana

Playa Palmera Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 293 reviews
Rating 8 - Good. 63 out of 293 reviews
Rating 6 - Okay. 29 out of 293 reviews
Rating 4 - Poor. 12 out of 293 reviews
Rating 2 - Terrible. 13 out of 293 reviews

8.8/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Stayed 1 night in Feb 2025

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
Davidson the concierge was excellent!! But the staff generally don’t care
Stayed 5 nights in Feb 2025

8/10 Good

Robert, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great and the staff was excellent. Always a large golf cart going by which always asked if you needed a ride to the beach, etc. And the staff was not pushy for tips, as in some places. They realize you are there to have fun, and do not want to think of tipping every time you get a ride or directions. The restaurants are a bit expensive, but they have good family priced options too…a chicken place that was nice and pizza, etc. Very secure, with guards patrolling. The beach was nice, with enough beach chairs and umbrellas (no cost). Beware of some rocky areas in the water…Macao beach water/sand is better, but you have too many people trying to sell you stuff. Biggest issue is that it is far from Punta Cana. As well, you need from 20-60 minutes to get to any excursions… We did a Buggy ride through the mud to the Macao beach, which was fun, but no Ubers would come to get us…Finally talked to a staff member getting off work, and he took us back to make some cash. All in all this place is very nice, but be reminded of the distance, etc.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness
The very first day the electricity kept turning off. The water in the shower was all over the place.The bathroom was very dirty it look like they never cleaned there before. I was there for like 10 days and i complained about how the lady never came to cleaned but they did not do anything about it. I can go on and on but its just really to much.
Stayed 9 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Luzmaria

Liked: Cleanliness, property conditions & facilities
Property is on the beach which is convenient and beautiful, food was delicious was not overcrowded. My concierge Jefferson made my stay very comfortable. Felt like I was home away from home.
Stayed 3 nights in Feb 2025

8/10 Good

Sadiq, nyc

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Goldwyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant, calming and secured.
Stayed 3 nights in Jan 2025

8/10 Good

Abhijit

Liked: Room comfort
Enjoyed my stay here. Beach is nearby. Some mosquitoes in the room. The supermarket store inside the property is not well stocked at all to buy provisions in case you ant to cook. The pools are excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Liudmyla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cozy and not very big resort. We loved the beach, better than in big expensive resorts. Food is good. We also loved our penthouse. We got all we need. Not too much amenities, but perfect for chill and relaxed vacation.
Stayed 5 nights in Jan 2025

6/10 Okay

Dan E, Cornwall

Liked: Cleanliness, property conditions & facilities
Nice pools and gym...water for the showers wasn't hot enough...amenities were limited
Stayed 8 nights in Jan 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location Rafael was very helpful
Stayed 14 nights in Jan 2025

8/10 Good

Marvette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing and convenient, only far from all the shopping malls But i would stay there again
Stayed 5 nights in Jan 2025

4/10 Poor

Jasmine

Stayed 3 nights in Dec 2024

10/10 Excellent

Alberta

Liked: Cleanliness
Stayed 6 nights in Jan 2025

4/10 Poor

Jasmine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

raymond

Travelled with family
Liked: Cleanliness, room comfort

Great vacation

Our stay was good. Room was nice as well Resort
Stayed 10 nights in Dec 2024

10/10 Excellent

Manuel, National city

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to relax.
Stayed 5 nights in Jan 2025

4/10 Poor

Deepak

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff is not good. AC didn't work for 3 days out of 4 days stay. Reported it multiple times and they never fixed it. Staff just used to pass on the request from 1 to another. At the time of check out manager said that they would do something for this but never did anything. Food options is very limited for vegetarians. Not too much options for dining around the area too.
Stayed 4 nights in Dec 2024

4/10 Poor

Heather

Travelled with family
Disliked: Amenities
The beach was beautiful and perfect. There was plenty of seating and kids loved the beach area. Accommodations were fine, pools are large and clean but cold. This resort is only good for those who want to do nothing but sit on beach or at pool with nothing going on. There are no themed parties at the monkey bar, nothing for kids to do during day or night. Dining options were limited as well as menu options at the restaurants. Pictures are exaggerated as the place is dated. Supermarket area also had limited options. Would not go again.
Stayed 8 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Farzana

Liked: Cleanliness, amenities, property conditions & facilities
It was nice staying there
Stayed 3 nights in Dec 2024

6/10 Okay

Steven

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dwight, Vega Alta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a residential area tailored for short-term rental. The apartment was beautiful, excellent services, beautiful beach and a variety of good restaurants.
Stayed 3 nights in Nov 2024