Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
9 bars/lounges, 3 swim-up bars, 3 poolside bars
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪2 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Room (Friends & Family | C)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Room (Friends & Family, Tropical View | C)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | C)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Family Room (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Tropical View | U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Room (Friends & Family, Tropical View | U)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club | U)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room (Friends&Family,Tropical View | B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • Sleeps 2
  • 1 King Bed

Family Room (Superior | L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Junior Suite (Villa, Superior L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 3 Double Beds and 2 Single Beds

Junior Suite (Superior, E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | L)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior, L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

  • Sleeps 2
  • 2 King Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior Villa (Junior Suite | 18+ | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Room (Friends & Family | B2C-CA)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

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About this property

Hotel Riu Palace Bavaro - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hotel Riu Palace Bavaro - All Inclusive. During your stay, you're just a quick walk from Arena Gorda Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Taino, one of the property's 8 restaurants and 9 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 7 outdoor pools
  • Treat yourself to deep-tissue massages, facials or aromatherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests like the room service and bar
  • Just a 3-minute walk from Arena Gorda Beach and 7 minutes by car from Cocotal Golf and Country Club
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Bavaro - All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 9 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a health club, and a steam room are also featured at the luxury Hotel Riu Palace Bavaro - All Inclusive. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Riu Palace Bavaro - All Inclusive was completed in September 2024.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Taino – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Krystal - Gourmet – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Zen – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.
La Bámbola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Agave – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Children's club

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Bavaro - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 877 out of 1682 reviews
Rating 8 - Good. 417 out of 1682 reviews
Rating 6 - Okay. 191 out of 1682 reviews
Rating 4 - Poor. 105 out of 1682 reviews
Rating 2 - Terrible. 92 out of 1682 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Primo, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean is beautiful and the sand is clean and white .wear lots of sunscreen
Stayed 3 nights in Feb 2025

8/10 Good

Laryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff was attentive, and not overly crowded. Food left a lot to be desired in my opinion! The exceptions were for lunch the WOK was good, Dinner the steakhouse was decent overall as was the Italian restaurant. American restaurant food was cold and waitstaff wasn’t accommodating, speaking of food being cold that was the worst part about the buffet, everything was Luke warm at best. For the price the food is on par I’d say but don’t expect 5 star or even 4 star food imo.
Stayed 7 nights in Feb 2025

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent however I was disappointed with the quality of the dinners at the restaurants. Breakfast and lunch was very good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect!!! I have zero complaints! And will return here again next year for sure. Highly recommend the Elite club, it’s very quiet and you’re treated like royalty
Stayed 4 nights in Feb 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2025

8/10 Good

Megan McDowell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall you are in a beautiful warm place and that is what matters. The suite was comfortable for my family of 4. Even though the resort is big we didn't seem to have too much trouble finding seats at the beach, pool, or dinner. The food overall is average. The food court by the beach was good. There is a smaller food court in a less busy location that we also frequented. Lots to do for kids-Pirate ship area, water slides for older kids (my kids went on one and it was scary and both complained of neck and head pain). Plenty to do onsite. We wouldn't go back but that is more about us and our preferences than the resort itself.
Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
The room service for the elite room wasn't the best
Stayed 7 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
The beach was fabulous - the buffet was average but not great - the bar and drinks were wonderful, BUT the Breakfast teas in the morning were "Horrible" and the coffee was below average. How can a supposed 5 star resort have such terrible tea in the morning. No selection and what you offered was very low quality - truly a great disappointment - to the point we dreaded breakfast. Tea is an essential part of a morning breakfast - do some research and fix this problem or we may never return. Hot water, a quality tea bag and some milk or a lemon slice is not rocket science - show some class and fix this shameful 2 star service!!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria

Stayed 4 nights in Feb 2025

10/10 Excellent

YARAIMA ORTIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Yisel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best experience we can’t wait to go back with the whole family
Stayed 4 nights in Jan 2025

10/10 Excellent

ARIAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for family
Stayed 4 nights in Feb 2025

10/10 Excellent

YARAIMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything its okk !
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and food at the buffet was exquisite. The individual restaurants could be better.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jakub Michal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Yesenia

Stayed 4 nights in Feb 2025

8/10 Good

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elite pool was wonderful. The staff were very friendly. The language barrier was difficult at times. Only a few could understand English. The walking distance to the beach was short. The food could definitely be improved. Very few vegan options. Pack some protein for yourself!!
Stayed 9 nights in Feb 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because our plane got delayed, we arrived less than 24 hrs from check in. We were told that our room was re sold and we have to find a different place (Riu was full). No help or options were given Our room was bought and paid a month in advance I ended up spending another 2000 USD so we wouldn't sleep on the street I text then RIU (the next day as was less than 24 hours from chek in with no response  Basically they double dipped, sold my paid room and left us in a different country with no accommodation This is unethical, dishonest and a lack of the minimal sense of customer service  Unfortunately i has been many times in RIU, but have seen the significant worsening in the lase 15-20 years

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabiola

Stayed 3 nights in Feb 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert, Woodbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No reservations needed and lots of beach chairs that you did not have to reserve early morning
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a great stay overall. I will stay there again if I am back to Punta Cana. One thing the hotel could improve is booking. We booked a junior suite with two rooms connected inside the suite, but they gave us two separate rooms. They changed us on the next day, but they should not have done it.
Stayed 4 nights in Feb 2025

6/10 Okay

Lynne Ann

Stayed 7 nights in Jan 2025