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Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

Aerial view
Lobby sitting area
Exterior
Lobby sitting area
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    2 min walk
  • Arena Gorda Beach
    6 min walk
  • Punta Blanca Golf Course
    5 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    27 min drive

Room options

View all photos for Junior Suite (B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-CAN)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe, Elite Club, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Sea View (Deluxe, Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

Private pool

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, B2C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, B2C)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (C)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (B2C)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe Elite Club | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (C)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (C)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, B2C)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, B2C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior | C)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe | C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

Private pool

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe | B2C-CAN)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club | B2C-CAN)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, E)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

Private pool

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior | B2C-CAN)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Deluxe, Elite Club, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Deluxe Elite Club | B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CAN)

Private pool

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (B2C-CAN)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (B2C-CAN)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CAN)

Room amenity

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, U)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (U)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Swim-up, Deluxe Elite Club, L)

Room amenity

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe Elite Club, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | C)

Room amenity

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, U)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe Elite Club, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (U)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

Private pool

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

Private pool

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, free minibar, in-room safe, laptop workspace

Suite

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, free minibar, in-room safe, laptop workspace

Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, laptop workspace

Double Room Premium

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Premium

1 bedroom, free minibar, in-room safe, laptop workspace

Room Premium

  • Sleeps 3
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Premium With Sea View

1 bedroom, free minibar, in-room safe, laptop workspace

Double Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Room Premium With Sea View

1 bedroom, free minibar, in-room safe, laptop workspace

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Similar properties

Building design

Live Aqua Punta Cana - All Inclusive - Adults Only

On private beach
Pool
Breakfast included
All-inclusive
4.5 out of 5, Wonderful, (1680)
The price is CHF 982
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Live Aqua Punta Cana - All Inclusive - Adults Only

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Macao - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Riu Palace Macao - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Splash Water Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a swim-up bar and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with aromatherapy, deep-tissue massages or body scrubs at Renova Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and volleyball
  • Guests have great things to say about the beach and the helpful staff
  • 6 minutes by car from Cocotal Golf and Country Club and 7 minutes from Cana Bay Golf Club
Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness centre are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

El Patio – This buffet restaurant serves breakfast, lunch and dinner.
Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant is located by the pool. Open daily.
Volare – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Elite Club – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1004 reviews" "
Rating 8 - Good. 276 out of 1004 reviews" "
Rating 6 - Okay. 109 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 63 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great atmosphere
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had the best time ever it was a great Resort food was amazing the people the servers everyone was fantastic five star resort
Stayed 4 nights in Sep 2024

8/10 Good

Jessica

Stayed 3 nights in Aug 2024

10/10 Excellent

Rashika

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Riu Macao In Punta Cana was amazing I loved the different food options. Riu also has 4 different resorts you can walk to and eat and drink at the restaurants on other resorts in Punta Cana. Beautiful view close to the beach also they have swim up bars on the resorts.I will definitely be back to visit again soon.
Stayed 3 nights in Sep 2024

10/10 Excellent

chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, excellent staff, lots of great shows, parties and activities, the food was average and the liquor was water down 8.5/10 overall
Stayed 4 nights in Sep 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel to friends I loved it
Stayed 10 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all the activities. My husband and I enjoyed our stayed there. Big thanks to the entertainment team: Willie, Eliazar, Josefina, George and Oni. We would like to suggest another fun in the middle section of the Theater because it felt really hot and improved the air conditioning in the bedroom. Thanks
Stayed 6 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever in a resort
Stayed 6 nights in Aug 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our ac stopped working after our first day and after going twice to the lobby is when they told us oh our supervisor is switching y’all’s room… we had to move all of our stuff at 10 pm, not only that a day after both keys were deactivated and we had to go to the lobby again. they said room service is open 24 hours but on the app it clearly says they open and close at a specific time, also if you try to call the lobby or any numbers it doesn’t let you and the phone number apparently available to call is for the club not the hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kylah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be that they kept the thermostat in the rooms on a certain temperature which was a little on the warmer side for me and my roommate.
Stayed 6 nights in Aug 2024

4/10 Poor

Fannie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort had a great attentive saff awesome beach and activities to do
Stayed 4 nights in Sep 2024

10/10 Excellent

María Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short senteces .This hotel.is Awesome
Stayed 5 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a week had a pretty good time. I have no complaints I do recommend
Stayed 5 nights in Aug 2024

4/10 Poor

Florangel

Liked: Property conditions & facilities
It was my 3rd time in Riu, but Riu Macao is not what I expected. I didn't like the food, the drinks, the room very humid. The best part was the staff, good service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very relaxing hotel to enjoy the beach
Stayed 5 nights in Aug 2024

8/10 Good

Adeola

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

4/10 Poor

Kahlidah

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The staff is amazing and pleasant. My room experience was not great. I had to be moved to another room since the first room had a bad odor and pest issues. The 2nd room I was placed in was better but still had a rotten egg odor coming from the vents. Sleeping is an essential part of vacation for me. Having an amazing staff is not enough to make me want to return. Based on the issues I had with my room, I wouldn't recommend this location to others.
Stayed 4 nights in Aug 2024

10/10 Excellent

ANGELA

Stayed 4 nights in Aug 2024

2/10 Terrible

Christopher

Travelled with family
Liked: Staff & service
I didn’t get the room that I paid for and booked with the swim in pool..
Stayed 4 nights in Aug 2024

2/10 Terrible

Joeanna

Travelled with family
Liked: Staff & service
Disliked: Amenities
Thr food at that resort made my whole family sick. It was 6 of us there. On the last night of our stay we ate a a restaurant called Krystal and that was the best food we had all week.
Stayed 5 nights in Aug 2024