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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Terrace/patio
Restaurant
Lobby
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    12 min walk
  • Catalonia Caribe Golf Club
    17 min walk
  • The Cut
    12 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    24 min drive

Room options

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout curtains

Premium Suite

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

View all photos for Quadruple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout curtains

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Luxury With Garden View

Minibar, in-room safe, desk, blackout curtains

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Room Luxury

Minibar, in-room safe, desk, blackout curtains

Room Luxury

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Suite -5 Guests- Master With Pool View

Minibar, in-room safe, desk, blackout curtains

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite Luxury

  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Quadruple Room Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Luxury

Minibar, in-room safe, desk, blackout curtains

Triple Room Luxury

  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Suite Master With Pool View

Minibar, in-room safe, desk, blackout curtains

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Suite Master With Pool View

Minibar, in-room safe, desk, blackout curtains

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout curtains

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Luxury With Private Pool

Minibar, in-room safe, desk, blackout curtains

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout curtains

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room Luxury With Private Pool

Minibar, in-room safe, desk, blackout curtains

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite -5 Guests- Master With Pool View

Minibar, in-room safe, desk, blackout curtains

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Triple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout curtains

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Master With Pool View

Minibar, in-room safe, desk, blackout curtains

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Double Beds

View all photos for Room Luxury With Garden View

Minibar, in-room safe, desk, blackout curtains

Room Luxury With Garden View

  • Sleeps 1
  • 2 Double Beds

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About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with hydrotherapy, aromatherapy or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Buffet Principal – On-site buffet restaurant.
Restaurante SteakHouse – On-site diner. Open daily.
Restaurante Italiano – On-site theme restaurant. Open daily.
Restaurante Japones – On-site theme restaurant. Open daily.
Restaurante Mediterraneo – On-site theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2544 out of 5334 reviews" "
Rating 8 - Good. 1282 out of 5334 reviews" "
Rating 6 - Okay. 783 out of 5334 reviews" "
Rating 4 - Poor. 367 out of 5334 reviews" "
Rating 2 - Terrible. 358 out of 5334 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the staff, they were all so friendly and made sure everyone was having fun at all times!
Stayed 4 nights in Sep 2024

8/10 Good

Joana

Liked: Cleanliness, staff & service, amenities
My stay was short but was really good! The private beach is beautiful, the staff very friendly, helpful and polite, loved their energy! The only thing that could be better for me is the food, everything else was very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria De Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Perfect spot to enjoy and relax while on vacation. Great service and really enjoyed the options of different food selections. Would recommend for the buffet food to switch it up a bit. Add different variety’s of food.
Stayed 4 nights in Sep 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2024

10/10 Excellent

varinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper acogedor y familiar
Stayed 7 nights in Sep 2024

10/10 Excellent

Jazmine, Longwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the different restaurant options on the resort that you can book through out your stay. The staff are so nice and friendly. Did have entertainment and a disco on property. Would definitely go again
Stayed 8 nights in Sep 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could of been better and the room service options need improvement.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yenisleydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to enjoy in family
Stayed 5 nights in Sep 2024

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We reallly like the restaurants (except the Seafood) was poor , the staff was very friendly, the room was excellent but the nights there were boring, and the beach was very bad ,Cabeza the Toro area in general the beach is horrible.
Stayed 5 nights in Sep 2024

6/10 Okay

Elodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was okay, staff was nice, entertainment was okay but please guys put a AC in the theatre room, it was hard to concentrate when you’re litterally sweating and fanning yourself the whole time. I did not like the food personally. If you’re traveling with kids, I’d definitely recommend this side but if your with only adults I’d recommend staying on the adults only side! I did one night over here and the remainder of my stay at the serenade all suites … and let’s just say I was in wow and I guess that’s why I may be overshadowing some good parts of the serenade beach lol
Stayed 1 night in Sep 2024

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. Rude staff all over including bars
Stayed 3 nights in Jul 2024

10/10 Excellent

madonna Chrysten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

DIANELYS

Stayed 7 nights in Aug 2024

8/10 Good

Rosmery

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Ileana Maria, Crouse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

NATALLIA

Stayed 6 nights in Aug 2024

8/10 Good

Adrian, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most bang for the buck. You wont be disappointed. Ill definitely come back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brandi, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good food!!
Stayed 6 nights in Sep 2024

8/10 Good

Ileana Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not good compare to other properties I have stayed in PC!!
Stayed 3 nights in Sep 2024

2/10 Terrible

ILeana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There are no bottles of water in any restaurants and bars only in the room In the auditorium where they do the show there is no air conditioning
Stayed 3 nights in Sep 2024

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is definitely not a 5 star anything from the rooms to the food. You’ll be eating at the hair/fly infested buffet unless you’re able to get reservations at one of the restaurants which were also not that good. At the restaurants you’re waiting for your food for about 45 mins for it to come out cold or luke warm. You we be annoyed the whole trip by salesman’s/hustlers from the hotel and from outside the hotel. If allow the guys at beach to take your picture they will try to force you to pay $45 for a picture taken on your own phone. When you want to get into the pool the water is about 90 degrees which is not nice to go into when it’s hot as heck outside. If you think the jacuzzi tub outside of your room is a good idea think again….they leak water all over the patio area and half of the jets don’t work. Goodluck finding a decent drink all the soda/juice is watered down only thing you’ll be able to drink while your here is their slushi drinks out of the cups they hardly wash and taste like syrup. If you are unlucky enough to buy a excursion they will tell you your getting a VIP boat for just your group and private transport to the boat because you bought the better package. You’ll be very surprised when you get onto the bus of 40 people and get to spend the day with a ton of people you don’t know eatting what I can only describe as an adult size lunch able that was left in the sun. They say the pool is opened until 7 but start to take everything away at 5.
Stayed 7 nights in Sep 2024

8/10 Good

Beatrice, Sarasota

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wish they would cater more to all nationalities and not just the Latin Hispanic population quite a few Americans visit the resort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was absolutely amazing. There was plenty to do for lovers, friends, and families. If you wanted to avoid the kiddos, just book the adults only side, only a 2 min walk from the main resort area. We’re ready to go back again!
Stayed 4 nights in Sep 2024