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whala!urban punta cana

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for whala!urban punta cana

Outdoor pool
Lobby
Apartment with pool view | In-room safe, desk, soundproofing, free cots/infant beds
Lobby
Studio with pool view | In-room safe, desk, soundproofing, free cots/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    4 min walk
  • Manati Park Bavaro
    3 min drive
  • Dolphin Island
    12 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    16 min drive

Room options

View all photos for Studio with pool view

Studio with pool view | In-room safe, desk, soundproofing, free cots/infant beds

Studio with pool view

  • 39.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment with pool view

Apartment with pool view | In-room safe, desk, soundproofing, free cots/infant beds

Apartment with pool view

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free cots/infant beds

Junior Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Standard Double Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior

In-room safe, desk, soundproofing, free cots/infant beds

Suite Superior

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
15 Jan - 16 Jan
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About this property

whala!urban punta cana

Hotel with free parking, a short walk to Cocotal Golf and Country Club
Along with an outdoor pool, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a meeting room.
Whala!urban punta cana offers 69 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at whala!urban punta cana. During your stay, you're just a quick walk from Cocotal Golf and Country Club. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute walk from Cocotal Golf and Country Club and a 4-minute drive from Downtown Punta Cana
  • Airport shuttle service available for a fee
Whala!urban punta cana offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 895 reviews" "
Rating 8 - Good. 252 out of 895 reviews" "
Rating 6 - Okay. 114 out of 895 reviews" "
Rating 4 - Poor. 44 out of 895 reviews" "
Rating 2 - Terrible. 101 out of 895 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jordens

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Abhishek

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 1 night in Jun 2024

8/10 Good

Luis

Stayed 1 night in Sep 2024

2/10 Terrible

Real

Disliked: Cleanliness, staff & service, property conditions & facilities
After having been in the nicest parts of Pints Cans and Santo Domingo, I needed a one night stay at a hotel. The Whala, the worse option. The room was very dilapidated and the front desk was impolite and deceitful Place was outdated, dirty and noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Wilder

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude! Unexpected fees and toilet take forever to flush😡. Sorry! it was that bad!
Stayed 1 night in Sep 2024

6/10 Okay

mirna

Stayed 1 night in Sep 2024

2/10 Terrible

edilenia

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning
Stayed 1 night in Sep 2024

6/10 Okay

marianella

Travelled with family
Stayed 2 nights in Sep 2024

4/10 Poor

amtangsoo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, good rating but needs major improvement in customer service
Stayed 3 nights in Sep 2024

8/10 Good

kelsey

Stayed 1 night in Aug 2024

8/10 Good

mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel para pasar la noche por viaje de negocios.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it because it’s peaceful to relax.
Stayed 1 night in Aug 2024

8/10 Good

Belkys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy What I dont like was the food I order in the restaurant
Stayed 1 night in Jun 2024

4/10 Poor

Daniel

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is not bad easy access breakfast was like they had leftovers from the previous day
Stayed 2 nights in Aug 2024

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room to accommodate 4 people- The most expensive one - we were given the cheapest sofa bed , no blankets, no hot water for the 2 nights we stayed there, and the excuse was the hotel was full - Clerks were not pleasant or helpful, he kept saying that’s what we booked and there’s no refund- Very unprofessional- when I didn’t even ask for a refund- I wouldn’t stay here , ever . Not even for free
Stayed 2 nights in Aug 2024

2/10 Terrible

marcela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath room is not clean, power outage, safety lockers don’t work. Single key, towels are are very old, no elevator.
Stayed 2 nights in Aug 2024

8/10 Good

Miguel

Travelled with family
Liked: Amenities
Big rooms
Stayed 1 night in Aug 2024