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Xeliter Golden Bear Lodge & Golf, Cap Cana

4.5 star property

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Photo gallery for Xeliter Golden Bear Lodge & Golf, Cap Cana

Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, pool loungers
Fountain
Marina
Golf
Suite, 2 Bedrooms, Ocean View | Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Pool
  • Air conditioning

Explore the area

Map
Cap Cana, Punta Cana, La Altagracia, 23000
  • Punta Espada Golf Course
    ‪3 min drive‬
  • Caleton Beach Club
    ‪8 min drive‬
  • Juanillo Beach
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King or 2 Queen Size Bed, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King or 2 Queen Size Bed, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Suite, 2 Bedrooms, Ocean View | Living area | Flat-screen TV, fireplace, DVD player, iPod dock

Suite, 2 Bedrooms, Ocean View

  • 263 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Golf View

Suite, 1 Bedroom, Golf View | Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Golf View

  • 191 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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About this property

Xeliter Golden Bear Lodge & Golf, Cap Cana

Luxury hotel with fitness centre and outdoor tennis courts
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Xeliter Golden Bear Lodge & Golf, Cap Cana offers 20 air-conditioned accommodations with fireplaces and iPod docking stations. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include in-room massages.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Xeliter Golden Bear Lodge & Golf, Cap Cana, you'll be within walking distance of Punta Espada Golf Course. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes 4 outdoor tennis courts, a gym and a golf driving range
  • Just a 3-minute drive from Punta Espada Golf Course and 9 minutes from Juanillo Beach
  • Airport, shopping centre and local-area shuttle service available for a fee
Xeliter Golden Bear Lodge & Golf, Cap Cana offers its guests an outdoor pool, outdoor tennis courts, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Xeliter Golden Bear Lodge & Golf, Cap Cana. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Cana hotel.

The hotel hosts a free manager's reception daily.
Xeliter Golden Bear Lodge & Golf, Cap Cana has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • 4 outdoor tennis courts
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 45 at checkout

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xeliter Golden Bear Lodge & Golf, Cap Cana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Airport shuttle fee: USD 35 per vehicle
  • Cleaning/housekeeping/linen fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Xeliter Golden Bear Lodge & Golf, Cap Cana offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 45 at checkout.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Bear Cap Cana
Golden Bear Lodge
Golden Bear Lodge Cap Cana
Golden Bear Lodge Cap Cana Hotel Punta Cana
Xeliter Golden Bear Lodge Cap Cana
Xeliter Golden Bear Lodge
Xeliter Golden Bear Cap Cana
Xeliter Golden Bear
Xeliter Golden Bear Lodge Free WiFi Cap Cana Punta Cana
Xeliter Golden Bear Lodge Free WiFi Cap Cana
Xeliter Golden Bear Free WiFi Cap Cana Punta Cana
Xeliter Golden Bear Free WiFi Cap Cana
Xeliter Golden Bear Lodge Golf Cap Cana
Xeliter Golden Bear Lodge Golf Cap Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Hotel
Xeliter Golden Bear Lodge Golf Free WiFi Cap Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Punta Cana
Xeliter Golden Bear Lodge & Golf, Cap Cana Hotel Punta Cana

Xeliter Golden Bear Lodge & Golf, Cap Cana Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 8 out of 55 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Horacio

Stayed 1 night in Oct 2021

8/10 Good

Jose Sanlley

Stayed 1 night in Jul 2021

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
First of all, to start off with a positive, the property from the outside is beautiful and is very tranquil. My girlfriend and I decided to take a mini vacation and thought this hotel would exceed our expectations. Before the trip, you get messaged by an electronic concierge whom is off site and appears to be sketch. We did not see more than two staff members on the property, whom were not very helpful. They always had an attitude and always contacted the off site concierge to address concerns which easily could be taken care of then and there. The security guard in the front of the hotel was rude and provoked a very minute issue with us, instead of addressing it in a professional manner. Upon us getting there on our first night, the room given to us was incorrect and the staff member at the office told us it was our fault when clearly it was not. The off site concierge contacted us and told us they would upgrade us but we still had to pay a fee. Even though it was an error on their part. The rooms would not be cleaned on a daily basis. It wasn’t until the last day that the off site coordinator asked us if we needed a change of sheets or towels. Even then, it took forever for them to bring us new towels after requested. Also on the last night, we were locked out of our room, had to contact off site concierge so they can contact in house staff to the point where we had to respond to the office to still be blamed on how WE locked ourselves out of the room. I do not recommend.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Our home in Cap Cana
The hotel is great. Specially because it has all the facilities within the room to cook and wash your clothes. We felt at home. The staff are veary nice and the place is beautifull. The only point that needs to be reviewed was that the aprtment had a strong smell of humidity and this caused allergies the first day. After the second day with the A/C and proper ventilation it improved. Additionally the ice machine in the restaurant broke down so there was no place on the roperty to get ice. Other than that it was a great stay.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

DyWaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOLDEN
It was amazing, the food was delicious
Stayed 1 night in Feb 2019

6/10 Okay

Ms.W, Bowie, MD

Travelled with family
Disliked: Property conditions & facilities
I didn't like that it was stated that it was close to the beach and the beach was no where near the resort. It stated that there were multiple restaurants and there was only one and it was outside. There were roaches in the room and for the amount we paid, it should have not had roaches. I was very disappointed at the lack of knowledge about places to go around the area and the inability to communicate with the staff because they did not speak English even though they stated that they did. I would not recommend this property to anyone.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, the place seemed to be abandoned and the facilities in bad condition
Stayed 4 nights in Dec 2018

6/10 Okay

Average

Liked: Staff & service
Disliked: Room comfort
Not housekeeping services Not blackout curtains Not phone in the room
Stayed 2 nights in Sep 2018

6/10 Okay

Lilia, Santo domingo

Disliked: Cleanliness, staff & service, property conditions & facilities
The pros (Big rooms for family big space) , but property needs to get some fixings, maninteinance and proper cleankng , we had licking ceiling over one of the bathrooms, there was no phone in the room, the electricity was cut off 3 times and when electricity does not work there is no water either, very unconfortable for a family traveling with 3 kids , in the pool area there was only one waiter for all food and beberage service, the master room was extremely dusty and damp, very dissapointing
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised And about spending 1 hour decidng we wanted to stay at another resort they would not refund our money
Stayed 5 nights in Jun 2018

10/10 Excellent

Mursal, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely amazing staff
Best hotel experience ever. Amazing staff! So nice and will accommodate to your needs. Will definitely come here again. Just beautiful
Stayed 5 nights in Aug 2017

8/10 Good

Alejandro, Santo Domingo, DR

Liked: Cleanliness, property conditions & facilities, room comfort
Great Experience if looking for Quietness Scape!!!
If you are lookin for a place to rest, read, what TV, or just relax this is a wonderful option. Very spacious, comfortable, and quiet. Close to amenities, infinite pool and beach... They also have the option of many restaurants, in the area, by car or ScapePark for wildness adventures like ride horses, buggy, four wheels, dive into exotics lagoons, zip lines, etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Windy , US

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
False advertising
The Spa, restaurant , and bar are closed and have been for some time. The advertising for this property is false. There is no phone in the room !! you have to use your cell phone to call the front desk. Finally there were cockroaches in the kitchenette ! I think this should be taken off the expedia list.

8/10 Good

Benigno, Santo domingo

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay
Great hotel to relax

10/10 Excellent

GRACIE, Brownsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
heaven
Beautiful ocean view

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Alan D, Falmouth, ME

Liked: Cleanliness
A Truly Unfortunate Stay
My recent one night stay was a comedy of errors. At first blush, a lovely resort in a beautiful part of Punta Cana. All that follows actually happened: when I checked in I was informed that the restaurant was not open and I would need to take a taxi to a different hotel for any food (even for a cup of coffee in the morning). And trust me when I say this part of Cap Cana is pretty deserted. Once in my room, the toilet wasn't working,and I went to call for repair but the phone had no connecting cord so I had to walk the hundred yards back to the desk to report it. The repairman told me that he couldn't fix it until the morning (he never came prior to my checking out). I tried in vain to change rooms, apparently none available. To add insult to injury, I had no hot water for a shower in the morning, not even warm. Also no internet in the rooms. Lastly, when leaving my second floor room in a heavy rain, a guest walked out of his first floor room to summon the bellman because he had an inch of water flooding the floors throughout his room. I did inform the very nice concierge, who politely offered only that he hopes my next stay will be better. There won't be one; I have never had a worse hotel experience.

8/10 Good

Ruslan, Moscow, Russia

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
The Hotel is nice, but Cap Cana area has no life, everything is far, the project seems to be dead. This hotel is ok only if you like to play golf, otherwise you should look for other option. The property is new, rooms are nice and big.

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent and clean rooms