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Hotel Aqua

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Aqua

Front of property – evening/night
Reception
Superior Suite | Free WiFi, bed sheets
Junior Suite | Living area | 14-inch TV with cable channels
Breakfast meal

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle 20 entre 28 Y 29, Punta del Este, Maldonado, 20100
  • Calle 20
    1 min walk
  • Gorlero Avenue
    1 min walk
  • Artigas Square
    5 min walk
  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    22 min drive

Room options

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | Free WiFi, bed sheets

Economy Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Suite

Superior Suite | Free WiFi, bed sheets

Superior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free WiFi, bed sheets

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Aqua

Hotel with a 24-hour front desk, near Enjoy Punta del Este Casino & Resort
A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Hotel Aqua offers 70 air-conditioned accommodations with designer toiletries and free toiletries. Cable televisions are provided.

Bathrooms include a combined bath/shower unit with a rainfall showerhead. This Punta del Este hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Aqua, you're just a quick walk from Calle 20. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Calle 20 and Gorlero Avenue
  • Airport, casino and local-area shuttle service available for a fee
  • Pets welcome free of charge
As a guest of Hotel Aqua, you'll find a library, a terrace, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A round-trip airport shuttle and an area shuttle are available for a fee. Hotel Aqua also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Punta del Este hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from 15 November to the day after Easter: Uruguay value-added tax (10%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aqua Punta del Este
Hotel Aqua Punta del Este
Hotel Aqua Hotel
Hotel Aqua Punta del Este
Hotel Aqua Hotel Punta del Este

Hotel Aqua Reviews

Reviews

6.6
Rating 10 - Excellent. 50 out of 342 reviews" "
Rating 8 - Good. 115 out of 342 reviews" "
Rating 6 - Okay. 88 out of 342 reviews" "
Rating 4 - Poor. 45 out of 342 reviews" "
Rating 2 - Terrible. 44 out of 342 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach and restaurants. Nice breakfast too.
Stayed 7 nights in Feb 2024

10/10 Excellent

Elena

Stayed 7 nights in Jan 2024

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Average hotel,
Stayed 7 nights in Jan 2024

2/10 Terrible

Carolina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMA ATENCIO, PESIMO HOTEL
Contrate dos cuartos con dos camas, cuándo llegamos tenian un cuarto solo. Me pudieron solucionar el cuarto y asignar el segundo cuarto. Pero NO nos dierono de dos camas, los dos cuartos tenían una cama de dos plazas
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No volveria ni recomiendo
Habitación sucia, toallas sucias, el personal depende quien te atendiera. Se cayó un arreglo del techo del baño
Stayed 1 night in Jan 2024

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a simple and cheap hotel and the staff is great.
Stayed 2 nights in Nov 2023

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property dirty, non daily room service, during three days no room was cleaning, no change the towels, hot water missing… This hotel don’t qualify for 3 stars. The worse experience in my life
Stayed 3 nights in Oct 2023

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous, the place is completely dirty and unkept. Una mugre.
Stayed 1 night in Jan 2022

8/10 Good

ronald

Travelled with family
Liked: Cleanliness, staff & service
aqua hotel in Punta del Este
at the beginning a little disapointet,but during my stay things got better.the owner was very kind!
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Issues with the toilet not flashing amongst a couple of other things. Disappointed as it wasn’t a cheap hotel. It needs care.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
I was a bit concerned reading the previous reviews, but the hotel wasn’t that bad. Sure it needs some improvements, but being the cheapest one, it was to e expected. Staff was very nice and breakfast decent. I actually extended my stay by 1 more night.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location but this hotel was in disrepair and should be shut down.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019

2/10 Terrible

Alicia, Buenos Aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
This is an ild dirthy hotel, in a noisy street, rude personal and poor breakfast, dont go!!!
Stayed 7 nights in Feb 2018

10/10 Excellent

Shannon, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, close to beach and everything.
Staff was friendly and helpful. Price was right. Room was nice enough and what I expected. Near much of what I wanted to see and do. I would stay here again.

8/10 Good

PHIL, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities
VERY GOOD LOCATION
GOOD BRAND EXPERIENCE IN TOWN. STAY WAS FINE TO ME.

4/10 Poor

Martin, Mexico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disapointing
They say you get for what you pay, but definitively for the very high rate that we pay during my stay this hotel we got a dirty, not equiped room and the hotel facilities were terrible.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Better off staying at a hostel
Worst hotel I have ever visited. Besides being overpriced it was disgusting. I walked around the room with my flip flops on and if it wasn't because every other hotel was booked (stayed for new years) we would have left immediately.

2/10 Terrible

Lindsey, Rapid City, SD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have EVER stayed at
Well, this hotel certainly will be remembered by me and my husband as THE worst hotel. Not only was it smelly and disgustingly dirty, it was EXPENSIVE! Do not let the photos mislead you. The photos looked nice and I thought we should stay at a nice place during our stay in Punta Del Este, and everything is pretty expensive there anyway, but I wish we would have paid more to stay somewhere clean. Luckily we only stayed 1 night, but we seriously thought about sleeping in our rental car. This hotel desperately needs to be updated. The carpets are very dirty and the rooms are as well. The lobby smells like body odor and the rooms smell like a toilet. Disgusting. We have traveled all over the world and stayed in hostels to 5 star hotels and everything in between. On this trip we were traveling through Chile-Argentina-Uruguay-Brazil for 1 month, so we stayed in several places, and really it was that awful. Cheap hostels we stayed in were much cleaner and better taken care of. I do not recommend staying here at all. The staff was also quite a dissapointment. They were dressed in street clothes, no uniforms, and just lounging around reading magazines and playing on the computer.

8/10 Good

jz

Liked: Cleanliness, staff & service
great time.
What this hotel may lack was made up in location. Take room 201. Has great balcony. Remember this is an adventure. 2 blocks from they beach.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Aquamania
The right price for what it was.

6/10 Okay

Ernesto

Disliked: Property conditions & facilities
Corridors carpets need to be change. The locks in the room doesn't look safe, there are a very old system.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location!
Hotel Aqua is located in the heart of Punta del Este. This prime location made everything on the peninsula extremely accessible. The staff was very helpful and went out of their way to make our stay enjoyable. We also greatly enjoyed the breakfast that was provided each day. The only negatives were the conditions of the carpet and paint on the walls - both are in need or repair. On the other hand the bed was very comfortable and the shower worked well.