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Château de Pierre

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Château de Pierre

Aerial view
Courtyard view
Front of property
Family Double Room, 2 Double Beds, Ground Floor | Premium bedding, individually decorated, individually furnished, desk
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
17, Avenue Ste-Genevieve, Québec City, QC, G1R 4A8
  • Dufferin Terrace
    2 min walk
  • Les Glaces du Château
    2 min walk
  • Quebec Palace Station
    14 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    23 min drive

Room options

View all photos for Standard Triple Room, Multiple Beds, Garden View

Standard Triple Room, Multiple Beds, Garden View | Premium bedding, individually decorated, individually furnished, desk

Standard Triple Room, Multiple Beds, Garden View

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Panoramic Room, 1 King Bed

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Premium bedding, individually decorated, individually furnished, desk

Family Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Terrace

Superior Room, 1 King Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Terrace

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room, 2 Double Beds, Ground Floor

Family Double Room, 2 Double Beds, Ground Floor | Premium bedding, individually decorated, individually furnished, desk

Family Double Room, 2 Double Beds, Ground Floor

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for City Double Room, 1 Queen Bed, Balcony

City Double Room, 1 Queen Bed, Balcony | Terrace/patio

City Double Room, 1 Queen Bed, Balcony

  • 14 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Hôtel Manoir Vieux Québec

Free WiFi
Air conditioning
Breakfast available
Business services
4.6 out of 5, Wonderful, (1035)
The price is CHF 102
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hôtel Manoir Vieux Québec

About this property

Château de Pierre

Colonial hotel in Québec City
This smoke-free hotel features a microwave in a common area, a fridge in a common area and concierge services. WiFi in public areas is free. Other amenities include express check-in, express check-out and a garden. Housekeeping is available on request.
Château de Pierre offers 15 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the shared/communal kitchen. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of Château de Pierre's great location. During your stay, you're just a quick walk from Château Frontenac. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, luggage storage and a virtual front desk
  • Steps from Château Frontenac and 7 minutes on foot from Quebec City Town Hall
Château de Pierre offers its guests a terrace, multilingual staff, and a garden. Public spaces have free WiFi. Château de Pierre also features a picnic area, concierge services, and express check-in.

This 3-star Québec City hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)

Conveniences

  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cots (infant beds) are available for CAD 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per stay
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 2024-11-30, 008002

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Château Pierre Hotel Quebec
Château Pierre Quebec
Le Chateau De Pierre Hotel Quebec City
Le Chateau De Pierre Quebec/Quebec City
Château de Pierre Hotel
Château de Pierre Québec City
Château de Pierre Hotel Québec City

Château de Pierre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 759 reviews" "
Rating 8 - Good. 272 out of 759 reviews" "
Rating 6 - Okay. 69 out of 759 reviews" "
Rating 4 - Poor. 25 out of 759 reviews" "
Rating 2 - Terrible. 16 out of 759 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The good: great location, friendly helpful off-site staff. The bad: our room was in terrible condition, very old stained and tattered carpet, broken closet door, tap that ran all the time, ripped bedding and drapes, broken lamps, and the worst part is mold in the shower everywhere. General condition in the lobby etc was also poor. I’m not sure how they are getting great reviews, maybe some of the rooms are better. We did chat with another couple that were also very shocked at the condition.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
It was cozy room and location was great to do sightseeing. Everything works well in the room, well maintained. Loved using code instead of carrying keys. We had issue at parking on Friday, took us a while to find open space, but that was such a small issue. We enjoyed stay and visiting beautiful town.
In the front
Lobby
Our room
Stayed 2 nights in Sep 2024

4/10 Poor

Colin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The condition of the room was poor with electeical cables trailing all over - I am sure it would not meet electeical safety specs. The balcony was unusable due to a large portable air conditioner in front of the window. The window was cracked and the curtains coming off the rail. The bathroom was tiny any you had to have the shower door open to sit on the toilet! There is no staff at the property and no effort was made to contact us during our stay. It is in a very convenient location and a nice building but our room was extremely disappointing and poor value.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Historic District property with molding, wallpaper, no elevator - a good old fashioned hotel. Lots of stuff only 3 blocks away -- but it's a steep hill. There's a kitchen downstairs that you can use (please clean up afterwards!) and my room had a cool 3-headed shower. A pleasurable experience!
Stayed 1 night in Sep 2024

10/10 Excellent

ERIN, Lincoln

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel with all of the quaint charm of Old Quebec City, but with all of the upgrades of the 21st century. Bed was amazingly comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

ERIN, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quaint hotel with all the charm of Old Quebec City with the upgrades of 21st century. Bed was amazingly comfortable. Very happy with our accommodations.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Lovely stay. The room was lovely decorated in old world style. Nice and clean and quiet. Could see Chateau Frontenac from the window. On a quiet street.
view
foyer
Stayed 1 night in Sep 2024

8/10 Good

Xue

Liked: Cleanliness, staff & service
The toilet seat is half broken. The rest is good.
Stayed 1 night in Sep 2024

4/10 Poor

Dawn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property for the convenience of being able to walk everywhere within the gates however it was certainly not worth the amount we paid. There were no staff on site and when we did call regarding the tv not working they said they would check it out but never did. There was carpet in our room which was very old, wrinkled, and stained, no glasses, a half roll of toilet paper and no tissue. The whole place seemed dirty. The kitchen was a major mess. So much potential with the property but a major disappointment.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

I was reserved this hotel when i get there it was self checked in & out and inside very old place and room was up stairs and i was looking for the parking places for the over night but i couldn't find it spot so i decided to not sleep there so i lost the 1 night accomendetion fee
Stayed 1 night in Sep 2024

8/10 Good

Lucia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful old building in a lovely, quiet neighborhood, perfectly located near the river and Chateau Frontenac. The room and the bathroom were both very small. It was nice to have access to the basement kitchen, but it could be better stocked (no coffee maker, cereal bowls were hard to find).
Stayed 5 nights in Aug 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good.
Stayed 1 night in Sep 2024

2/10 Terrible

Harkirpal

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was a disaster roof had big patch wallpaper were coming off , washroom door wasn’t closing. Went there with my family and when addressed there issues to staff they said they dnt have any other room all they can do is refund the money and also told me that they are over booked and can eventually sell the room . Worst customer service, they know its long weekend and everything is sold out just taking advantage of people.
Stayed 2 nights in Aug 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Not for elderly. No elwvators.
It was ok to store luggage in kitchen I’m basement. And I think check in time should be earlier. I was expecting a call when room was ready for an earlier check in. Not a good place for elderly that have to take stairs with heavy luggage. No lift or helpful hands around as it is self check in.
Stayed 1 night in Aug 2024

8/10 Good

Virginia, Oshawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, great location
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking lot and elevator but owner will send few public parking options. Room is tidy and clean, location is good for walking around.
Stayed 1 night in Aug 2024

8/10 Good

mary

Liked: Cleanliness, staff & service
Wonderful location.
Stayed 1 night in Aug 2024

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was a huge disappointment. I always check reviews before booking and there is no way this property warrants a 4 much less a 5. I give it a 2 and only because the location was great. There is no onsite manager and no front desk. The entrance to the “hotel” is dark and dingy. The room is worse. The carpets were stained and stretched…a tripping hazard. There was no hair dryer. There was only 1/2 a roll of toilet paper with no extra in the cupboard or drawer. The security chain was broken. There were no glasses, not even cardboard or plastic in the room and only 2 small espresso type cups. I had to text my complaint about the hair dryer and toilet paper and then had to wait until 10am the next morning for the items to be delivered. I have always used Expedia and I have trusted their reviews. NOT ANY MORE! For $300 a night I will look elsewhere for flights and accommodation in the future.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
must be one of the worst hotels I’ve stayed in. What is most frustrating is paying $300 for this standard of hotel. I don’t care that you are in Old City, the location does not make up for it. The doors don’t close properly, you can’t see the key lock until you start pressing numbers, the bathroom is minuscule. The wallpaper, curtains, paint and decor are so old you are not sure if it is only old or also unclean. There is a damp smell and obvious past water problem damage on the ceiling. The AC was useless and didn’t work properly. I really, really hesitate to give bad reviews. I know people are trying to work hard for a living. This was an absolute waste of money.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The checking in process was so easy and being to text with the host was also awesome. We will definitely be back . Thanks to Virginie
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Claire

Travelled with group
Disliked: Staff & service, property conditions & facilities
Location great, hotel outdated!
Location couldn’t have been better. It’s minutes away from the boardwalk and Chateau and in a very charming part of the Old town. Quebec City is overall very hilly though so be prepared for some steep climbs. The building itself is charming and with character. However…. - The hotel itself felt neglected. It was very shabby and in need of a cosmetic uplift. The hallway carpets were very badly stained with what looked like white paint, the paint was peeling and everything looked very tired. Also, the first thing visible when we opened our room was a torn bed skirt that was hanging off the bed. - The contactless check in was fairly seamless but felt very impersonal. We didn’t see a single staff member during our stay. Surely it wouldn’t take much to have somebody there for a few hours during peak check in time. I imagine contactless check in would be fairly daunting for elderly guests or those who are not tech savvy. - Cleanliness was ok but attention to detail was lacking. Dirty window wells etc. - Strange layout in our 3rd floor room. Glass door going through to sink area and a very noisy wooden sliding partition to separate the toilet and shower area. Very outdated. Air conditioning - in our 3rd floor room did not work. We used a portable fan. Beds - no complaints. All this aside we had a good stay and loved Quebec City. This hotel could really be quite special with more care and attention but right now it kinda feels like it’s had it’s day - a long time ago!!
Stayed 1 night in Aug 2024

10/10 Excellent

christa

Perfect base to explore old Quebec. Everywhere is a less than 1km walk. Staff were very helpful. Ease of check-in. Though the room is old it is very well-maintained. Strong water pressure in the shower. Toilet flush felt it was going to overflow but did not. We also liked that there was a shared kitchen. There is no parking attached to the booking but they gave us 3 options where to park in the area. Overall very happy to book this place.
Stayed 1 night in Jul 2024

8/10 Good

Regina

Stayed 2 nights in Jul 2024