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Relais Charles Alexandre

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais Charles Alexandre

Front of property – evening/night
Lobby
Reception
Lobby
Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Grande Allée
    1 min walk
  • Grand Theatre of Quebec
    7 min walk
  • Plains of Abraham
    8 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    18 min drive

Room options

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Room amenity

Superior Twin Room, 2 Single Beds

  • 220 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

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Pool

Hôtel du Nord

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1523)
The price is CHF 90
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hôtel du Nord

About this property

Relais Charles Alexandre

Hotel with free breakfast, near Château Frontenac
Along with self parking, this smoke-free hotel has express check-out and free newspapers. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden and a picnic area are on-site. Housekeeping is not available.
Relais Charles Alexandre offers 23 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Relais Charles Alexandre. During your stay, you're just a quick walk from Grande Allée. You'll find features such as free breakfast and free WiFi in public areas, plus self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a car charging station and a fireplace at reception
  • 13 minutes by foot from Quebec City Convention Center and a 3-minute drive from Quebec City Town Hall
Free breakfast is served daily. Public spaces have free WiFi. Relais Charles Alexandre also features tour/ticket assistance, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Québec City hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 17 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 2024-11-30, 093155

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger aren't allowed at this property.

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Relais Charles Alexandre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 312 reviews" "
Rating 8 - Good. 124 out of 312 reviews" "
Rating 6 - Okay. 21 out of 312 reviews" "
Rating 4 - Poor. 2 out of 312 reviews" "
Rating 2 - Terrible. 2 out of 312 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint property that is in a great location. Bed was really comfortable. It is a century building so lacking some modern conveniences. No micro wave or coffee maker and no longer serve.breakfast. provide a certificate for a coffee and pastry across the street.
Stayed 2 nights in Aug 2024

6/10 Okay

CATHERINE

Stop
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

IBTESAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my 4-night solo stay at Charles-Alexandre. The Staff are supportive and responsive. Breakfast options were limited, maybe they could include some eggs, cereal and fresh fruit on the weekends. The mattress was in good shape and I was able to sleep restfully.
Stayed 4 nights in Jul 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The air conditioning did not work and the room was quite small with hardly any amenities. We had to open the windows to cool off and it faced on to a very noisy street.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the place location. Bad thing I had to go up 30 steps with a bad knee. So make sure to request main floor rooms. Also rooms are clean and towels are change every 3 days so keep that in mind. Breakfast was ok . European style so sweets and toast . Location was amazing you can walk everywhere from there and in case of rain the bus stop is across the street to go to the mall
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to explore Vieux Québec
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Short walk to Old Quebec and lots of restaurants in the area
Stayed 2 nights in May 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to Old City (20 minutes). Close to Plains of Abraham. Friendly and helpful staff. Told us about free 3 day transit pass that came in handy.
Stayed 4 nights in Dec 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and comfortable. The stairs were steep and narrow. Would stay there again without hesitation
Stayed 2 nights in Dec 2023

10/10 Excellent

Guillermo

Stayed 3 nights in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite thing about this property was the staff. Monica & Fatima at the front desk went above & beyond to help with suggestions for sightseeing. I ran into problems with a tour I had planned & Monica suggested ways to still see the city. Thank you, girls!
Stayed 2 nights in Sep 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out the meeting room on the first floor. It’s amazing you can enjoy poutine with Mona Lisa. I truly believe this piece is the real one. The one in louvre is a fake one.
Stayed 4 nights in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
quaint
Stayed 3 nights in Oct 2023

10/10 Excellent

patricia

Stayed 1 night in Sep 2023

10/10 Excellent

JOONBAE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Regin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Kevin O

Liked: Cleanliness
Breakfast is good with some choices. Room is clean. Easy walk to old Town. This nice looking hotel provides 3-day free bus pass if you stay 3 days. But two electric sockets near the light table was not working. No house cleaning if you stay only 3 days.
Stayed 3 nights in Aug 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the superior room and loved it, had such a nice charm and very spacious. Service was very kind and helpful! They even offered us umbrellas upon our check-in for parking which was a blessing during our rainy day walk in the area. The hotel is super walkable (22 mins) to Old Quebec, we appreciated how easy it was to drive to and park (avoiding the busy and tight streets closer to the city). Enjoyed breakfast the following morning which fuelled us for our next journey, would definitely recommend this place :)
Stayed 1 night in Aug 2023

8/10 Good

JAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was quite nice and young man at check in was very helpful. Stairs up 2 very long and steep flights was challenging. Room was compact with only 1 bath towel per person and 1 sachet of shampoo for a 2 night stay. Rooms are serviced after 3 days only, maybe we could have requested more bathroom accessories but we just went with it. Breakfast was nice but no variation on second day, room was small and some people had to wait to get a table.
Stayed 2 nights in Aug 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 days; the location is excellent as we were able to walk downtown but also to the Cartier Ave. neighbourhood just west of the hotel. The staff were very helpful and the room was delightful.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Taida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Gaetan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small fridge in the room would of been a big benefit.
Stayed 2 nights in Jul 2023