Hôtel des Coutellier

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel des Coutellier

Suite with 2 double beds | Premium bedding, down duvets, pillow-top beds, minibar
Front of property
Lobby sitting area
Classic Room, 1 Queen Bed | Private kitchenette | Coffee/tea maker
Reception

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
253, rue Saint-Paul, Québec City, QC, G1K 8C1
  • Hôtel-Dieu de Québec
    5 min walk
  • Quebec City Town Hall
    8 min walk
  • Quebec Cruise Terminal
    9 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    23 min drive

Room options

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

King Suite with open bathroom

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite with 2 double beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hôtel des Coutellier

Hotel with free breakfast, a short walk to Quebec Cruise Terminal
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Hôtel des Coutellier offers 24 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hôtel des Coutellier. During your stay, you're just a quick walk from Quebec Cruise Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Château Frontenac and Quebec City Town Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel des Coutellier.

This 4-star Québec City hotel is smoke free.

Guests are served a free continental breakfast.
Hôtel des Coutellier has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 17 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 17 per night (98 ft away)
  • Late check-out fee: CAD 30 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.
Property Registration Number 2024-11-30, 174123

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coutellier
des Coutellier
Des Coutellier Hotel
des Coutellier Quebec
Des Coutellier Quebec City
Hôtel des Coutellier
Hôtel des Coutellier Quebec
Hotel Des Coutellier Quebec/Quebec City
Hôtel Coutellier Quebec
Hôtel Coutellier
Coutellier Quebec
Hôtel des Coutellier Hotel
Hôtel des Coutellier Québec City
Hôtel des Coutellier Hotel Québec City

Hôtel des Coutellier Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 861 out of 1017 reviews" "
Rating 8 - Good. 129 out of 1017 reviews" "
Rating 6 - Okay. 19 out of 1017 reviews" "
Rating 4 - Poor. 0 out of 1017 reviews" "
Rating 2 - Terrible. 8 out of 1017 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mariannis

Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient location
My wife and I stayed at Hôtel des Coutellier for three nights in mid August. We found the hotel to be very clean, the staff very friendly and helpful, and the room (queen bed) to be comfortable. The location is great as it offers easy walking access to the old town shops, restaurants and museums. We paid for parking across the street through the hotel which was quite convenient, although we didn't use the car the whole time we were there! The breakfast was a nice touch, with a special bag hung by the door that contained croissants and orange juice paired with different items daily - we loved it! The only negative, which was minor, was that you really can't adjust the room's temperature - it has a thermostat, but when i turned it down from 22C (to 19C, we like it cool at night), it had no effect; I called the desk and he said that it was a "central" system impacted by other hotel guest and it wouldn't really get below 22C in the room, and suggested we open a window. We did open the window, which helped as the night air was fairly chilly, but there is a lot of noise outside the hotel (we were in the front) until about 4am. I realize I ranted about the a/c, but if you do like it cold keep that in mind. Otherwise the hotel was great and I can definitely see us staying there again!
Stayed 3 nights in Aug 2024

8/10 Good

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated room (unbelievable shower). Very spacious with extremely comfortable bed. However, noise was a slight issue. Some from street and some from building air conditioning that blows continually. Since we were traveling by train, it was ideal. 5 minutes walk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a great 2 night stay and would highly recommend this hotel. It’s in easy walking distance of old Quebec, and the property/rooms were so quiet!
Stayed 2 nights in Aug 2024

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m arriving late but the hotel door is locked and NO ONE AT THE FRONT DESK
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location about a 5-minute walk (climb actually) up to Dufferin Terrace and Chateau Frontenac. Nice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

My wife and I love the hotel it was nice and clean and all the people that work there are all very nice they make you feel at home thank you so much for having us
Stayed 3 nights in Jun 2024

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location
Stayed 2 nights in Aug 2024

10/10 Excellent

Ranmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roslan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the hotel, the location is right in the center and walking distance from the old town and a lot of restaurants. The parking is right across the street which is very convenient. This is boutique style hotel and everything was exquisite, the bedding, the towels, the breakfast. But the most important we felt like VIP guests. Would definitely recommend.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge, Brookfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, very friendly and professional staff and close to everything in the old Quebec
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paulette at the front desk was extremely helpful as well as friendly and professional.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff and gorgeous room
This hotel was an absolute gem and the staff could not have done more to make our stay a memorable one. We were there to celebrate a special birthday and the team definitely helped make it special. They ensured we had everything we needed and even things we didn't realise we wanted! The only drawbacks for us were the location - we knew it was a bit further out but we didn't take into consideration the hills in Quebec City adding a different element to your walks. The room was beautiful plenty of space but could have had a little more storage for clothes, appreciate people maybe don't normally spend a full week here but for us this was part of a larger holiday and therefore we had a lot of stuff with us. The view from one side of the room was a bit disappointing as it looked directly in to people's apartments - but we kept the blinds closed on that side. Overall, we had a fabulous stay and would highly recommend this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Diusel sosa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk peopke informative and helpful. Huge room. Great pillows.
Stayed 3 nights in Aug 2024

10/10 Excellent

latif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Rooms were clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying near the port and the old town is right in the hub of the city. The boutique hotel is perfect and so close to fabulous restaurants, cafes and bistros!
Stayed 7 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Amenities
Outstanding location and staff. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Madame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was a 5 minute walk from the train/ bus station, surrounded by adorable shops and resteraunt, next to the Red Bus Tour stop #5 and had the most wonderful little upgrades- breakfast delivered, old fashion windows that open with a great view, helpful staff and handouts, comfortable beds, giant bath tub, so clean, and fresh brewed coffee all day… awesome! We’ll definitely be back.
Stayed 3 nights in Aug 2024

6/10 Okay

Maria Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy due to bar next door
Stayed 2 nights in Aug 2024

2/10 Terrible

Bruce

Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024