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Hôtel Le Clos Saint-Louis

3.5 star property

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Photo gallery for Hôtel Le Clos Saint-Louis

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated
Staircase
Exterior
Exterior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
69, rue Saint-Louis, Québec City, QC, G1R 3Z2
  • Château Frontenac
    ‪5 min walk‬
  • Quebec City Convention Center
    ‪8 min walk‬
  • Quebec Cruise Terminal
    ‪14 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Clos St-Louis Suite

Clos St-Louis Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Clos St-Louis Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Suite - 2nd floor, no elevator

Exclusive Suite - 2nd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Exclusive Suite - 2nd floor, no elevator

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Clos St-Louis - 3rd floor, no elevator

Classic Clos St-Louis - 3rd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Classic Clos St-Louis - 3rd floor, no elevator

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Clos St-Louis - 4th floor, no elevator

Superior Clos St-Louis - 4th floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Clos St-Louis - 4th floor, no elevator

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Prestige Clos St-Louis - 1st or 2nd floor, no elevator

Prestige Clos St-Louis - 1st or 2nd floor, no elevator | Premium bedding, pillow-top beds, in-room safe, individually decorated

Prestige Clos St-Louis - 1st or 2nd floor, no elevator

  • 26.5 sq m
  • Sleeps 2
  • 1 Queen Bed

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Room

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1006)
The price is CHF 104
for 1 room
includes taxes & fees
24 Mar - 25 Mar
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About this property

Hôtel Le Clos Saint-Louis

Adults-only hotel in Québec City
A microwave in a common area, a fridge in a common area and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and express check-in. Housekeeping is available on request.
Hôtel Le Clos Saint-Louis offers 18 air-conditioned accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hôtel Le Clos Saint-Louis's great location. During your stay, you're just a quick walk from Château Frontenac. Enjoy features like free WiFi in public areas, plus a business centre and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and a virtual front desk
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Grande Allée and 5 minutes on foot from Château Frontenac
WiFi is free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hôtel Le Clos Saint-Louis. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Québec City hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 28.74 per night; includes in/out privileges)
  • Limited on-site parking

Conveniences

  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 28.74 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide elevators.
Property Registration Number 2024-11-30, 049475

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Clos Saint Louis
Clos Saint Louis Hotel
Clos Saint Louis Hotel Quebec
Clos Saint Louis Quebec
Hotel Le Clos St-Louis Quebec/Quebec City
Le Clos St Louis Hotel
Hôtel Clos Saint-Louis Quebec
Hôtel Clos Saint-Louis
Clos Saint-Louis Quebec
Clos Saint-Louis
Le Clos Saint Louis
Hôtel Le Clos Saint Louis
Hôtel Le Clos Saint-Louis Hotel
Hôtel Le Clos Saint-Louis Québec City
Hôtel Le Clos Saint-Louis Hotel Québec City

Hôtel Le Clos Saint-Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and excellent staff
Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The was a beautiful room with lots of space to put things. It was hug and nicely decorated.
Stayed 4 nights in Nov 2024

8/10 Good

Kara

Travelled with family
Liked: Amenities
Would be nice to have some more towels and some water supplied in the room.
Stayed 3 nights in Dec 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Maddaleine-Bently

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything for the property is automated, so definitely keep that in mind. The property itself has no elevators, so you will need to carry your items up the stairs. The property itself is gorgeous. Very clean, well decorated, and the rooms are quite large.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not on site but access was easy and room was clean and quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels et chambre sans contact avec les employé(es). Tout s'est passé par message texte et courriel. Nous avons eu un problème avec le code de notre chambre et notre demande de service a été très rapide et courtois (moins de 2 minutes avant que le tout soit réglé). Stationnement payant restreint. Petite voiture conseillé si vous voulez la stationner. La chambre était plus silencieuse que je pensais. Très bien. Chambre typique avec décor ancien. Les murs extérieurs sont originaux et en pierre. Nous avons beaucoup aimé
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it! Immerse yourself in the beauty of Quebec
We usually stay outside of Old Quebec. This time we decided to stay in the area and without a doubt the best decision. The area speaks for itself. The hotel is nestled just inside the gates of Old Quebec where from your street side window you can hear the horse drawn carriage passing by, people chatting as they pass through the streets ( with window open, silent with windows closed). The self check in was amazing. No issues. Directions to the hotel and instructions to self check in were exact. No issues. We chose to park at the hotel which was excellent. We did have a question or two and had an immediate text reply from the number we were provided the day before check in. prompt, professional service. The rooms are magical and a step back in time. Although the rooms were true to historical Quebec, the modern marble tiled bathroom with rain shower was a welcome treat to come back to after strolling in the crisp winter air. The location is 5 - 10 min walk to anywhere in Old Quebec. Numerous restaurants also in min from the hotel with 2 - 3 next door to the hotel. The drive to the 2 major shopping centers was very easy and 15 - 20 min ( with traffic). Highly recommend this hotel. We will definitely return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in the heart of Old Quebec City.
Stayed 4 nights in Nov 2024

6/10 Okay

Mario

Liked: Cleanliness
Disliked: Amenities
I liked the area where this property is located. The room itself is outdated and was in need of some repairs.
Stayed 4 nights in Nov 2024

6/10 Okay

Craig

Travelled with partner
Hotel is clean but operates remotely like an Air B&B. If I wanted that, I would have booked that. There is nobody to deal with. Vending machines were out of operation. It was acceptable, just not that great. Room was comfortable and clean. Smallest television I have ever seen. Not that you watch much as Quebec City has so much to do. Also I asked for an extra 2 hours for checkout so we weren’t walking around with our suitcases until we went to the airport. They wanted to charge an additional 40 dollars to do that. Very nickel and dimey.
Stayed 2 nights in Nov 2024

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Property conditions & facilities
Very good stay
Stayed 2 nights in Nov 2024

8/10 Good

Satyiki

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the Old Town surroundings-felt like we were in Europe again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property, except the limited parking. It was very quiet, adult only hotel, the decor was amazing! It made it feel warm, inviting, romantic, and felt like you were transported to a new era and place. We did access the staff service, they were very friendly and helpful. Mostly loved the independence of the stay. We had such a great time, I would definitely recommend this place to stay, and I would return without hesitation. Absolutely loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in very good place to visit the old city with nice restaurants
Stayed 3 nights in Nov 2024

8/10 Good

Juliana, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying in this mansion from 1844 was an interesting experience. The room was clean, cozy, the location was amazing, parking is a little bit expensive because you need to park at a private parking lot which cost us $24 per night. The inconvenience was that there is no drinkable water in the room and the vending machine was out of service. It’s a self service check in and we haven’t seen any staff working there in the reception. Overall it was a pleasant stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Denis

Liked: Cleanliness
Disliked: Room comfort
Would appreciate extra face clouth for our second night as well as extra coffee.
Stayed 2 nights in Nov 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
Could not gain access to the property as it has an un manned desk. Should have received a code to access property, but did not. Tried to contact proprietor via mail and telephonically with no luck. Communicated with Hotels.com representative who also could not make contact with proprietor, she was going to arrange cancellation and refund
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of the staff was the housekeeper (shame on me for not getting her name), who was great about getting us into our room when we arrived early, and who checked in on us during our stay and who was just a wonderful human. The place has a virtual front desk, so there's no one on duty at the property, so she was a lifeline. No dining/bar facilities - it's kind of like a B&B where the owners are nowhere to be found. That said, the old house exudes charm and our room was very comfortable and for some inexplicable reason, it had a table that was set for two - kinda strange. But it came in handy our first night, which was cold and blustery and when my wife didn't want to go out again, I picked up pizza, salad and wine (glasses available in the basement "kitchen") and we had a comfy place to eat and enjoy each other's company. All in all, a fun stay and the price was right.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Véronique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very place in the middle of Old-Quebec
Great hotel. Staff very responsive whenever I had a question, even though there was nobody on site. Very quite room, despite busy street sometimes at night. Thanks to all staff!
Stayed 6 nights in Oct 2024