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Arrowtown House Boutique Accommodation

4.0 star property

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Photo gallery for Arrowtown House Boutique Accommodation

Property amenity
Property amenity
Exterior
Bar (on property)
Property amenity

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
10 Caernarvon St, Arrowtown, 9300
  • Off The Wall Gallery
    ‪4 min walk‬
  • Arrowtown Chinese Settlement
    ‪5 min walk‬
  • Lakes District Museum
    ‪5 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room (Taste NZ Package)

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room (Taste NZ Package)

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room (Taste NZ Package)

Premier Double Room (Taste NZ Package) | Egyptian cotton sheets, premium bedding, down duvets

Premier Double Room (Taste NZ Package)

  • 42.0 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Arrowtown House Boutique Accommodation

Riverwalk guesthouse with spa services and 24-hour front desk
Coffee/tea in a common area, massage/treatment rooms and 24-hour room service are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Arrowtown House Boutique Accommodation offers 5 air-conditioned accommodations with iPod docking stations and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 45-cm LCD televisions come with satellite channels and DVD players. Additionally, rooms include minibars (stocked with some free items) and minibars. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, Swedish massages and facials.
During your stay at Arrowtown House Boutique Accommodation, you're just a quick walk from Off The Wall Gallery. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes hiking/biking trails and mountain biking
  • Just a 1-minute drive from Lakes District Museum and 5 minutes from Amisfield Winery
A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this guest house measures 300 square feet (28 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Arrowtown House Boutique Accommodation. The guest house can provide wedding services and tour/ticket assistance. Self parking is free.

This 4-star Arrowtown guest house is smoke free.

24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 36-hole adjacent golf course
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 300 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-cm LCD TV with satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free minibar (limited items)
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Arrowtown Boutique Hotel
Arrowtown Hotel
Arrowtown House
Arrowtown House Boutique
Hotel Arrowtown
Arrowtown House Accommodation
Arrowtown House Boutique Accommodation Arrowtown
Arrowtown House Boutique Accommodation Guesthouse
Arrowtown House Boutique Accommodation Guesthouse Arrowtown

Arrowtown House Boutique Accommodation Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 115 out of 122 reviews
Rating 8 - Good. 6 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming yet private. Lots of space in our room for laying out our suitcases and sorting our things. Beautiful garden and surrounds. Freshly baked muffins left in the lobby for afternoon tea and a lovely hot breakfast. Just like the old school bnbs but with privacy. We loved it and would highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Our best stay in New Zealand yet. Excellent amenities and excellent service. Wish we had more time here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Superb, lovely setting, very nice extras like cheese plate and wine & chocolates. Delicious breakfast. We really enjoyed our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
A wonderful host, delicious breakfast, spacious room with comfy chairs overlooking the garden. The bed was very comfortable and the bathroom was large.. shower and bath and included a laundry. The outside terrace had seating beside a garden full of daffodils, tulips, blossom trees. Very quiet and private. Attention to detail was superb. Spotlessly clean. The best!
Stayed 4 nights in Oct 2024

10/10 Excellent

Areta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Kierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent our final night in New Zealand here and it was the perfect end to our holiday. The check in was seamless and we were the only ones booked in for the night. Our room was already warm and ready for us when we arrived and we also were greeted with a cheese plate and wine! It was a really short walk to the Arrowtown main street where we had a lovely dinner and we had a lovely breakfast the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Samindra, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved our stay here. Excellent location - a few minutes walk to Arrowtown restaurants, shop and the Chinese settlement. The room was nice, clean and comfortable - and a terrific breakfast to boot. Thanks for the hospitality. Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the lovely bathroom, especially the exotic bath. Bed very comfortable and nice furnishings. The little extras like wine, cheeses, afternoon tea treats made it special and breakfasts were bespoke. Victoria made our 52nd Wedding Anniversary very special. She is a wonderful hostess and has a special charisma. Sadie was also lovely and both women interacted with us and made us feel very relaxed. They even ordered some snow for us!! Hopefully we will not be too old and decrepit to return to this special little hotel again in the future.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, super impressed with this gem of a place, so many little extras made us feel very special for our 3 day stay, walking distance to pubs and restaurants, a very romantic setting.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin, Bethesda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place. Good breakfast. Lovely host and staff! Tasty treats. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Stayed 2 nights in Apr 2024

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property itself is very elegant. Breakfast was excellent, homemade jams, fresh cooked eggs. Warm and friendly services at breakfast. Room comes with washer and dryer, nice shower. A free bottle of wine and some fruits, cheese plater. The only thing we felt disappointed was that we booked a premium room through Expedia, but when we got there, the room we were given on their check-in letter (no staff at reception) was a double (smaller) room, we found out that after we brought our stuff in the room which was upstairs. We did send a message through Expedia to the hotel manager and telling the hotel that they gave us a wrong room. We never heard anything back from hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Spot close to Arrowtown
Arrowtown House was a wonderful place to be near Arrowtown. Quaint and clean property, lovely room, very short walk to town. We really enjoyed appreciated all of the little touches throughout our stay. It was definitely worth the money and then some. Wish we would’ve stayed here another night instead of in Queenstown.
Entryway to where the rooms are.
Lovely shower!
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Gorgeous private patio. Provided wine and cheese, cake at tea and a great individual breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
when I say i give this stay 10/10 despite the room not being ready when we arrived, you can tell how good it is . Every attention to detail from the pristine rooms, welcome cheese plate and wine , to the afternoon cakes and the lovely breakfasts . The staff are friendly and helpful . Just a big wow . We’ve stayed in 12 hotels so far this trip and this is without a doubt the best so far. Every detail has been thought of . Loved it . Well done
Stayed 2 nights in Mar 2024

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay all the extra's made this a stand out night's accommodation.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeremy

Liked: Property conditions & facilities
Nothing not to love with the hotel and location. Staff fantastic with special mention to Laura whose help was above and beyond the call of duty. Will come back when travelling this way
Stayed 2 nights in Feb 2024

10/10 Excellent

Bernard, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in a very convenient location. Very nice room, good breakfast and delicious afternoon cakes for tea time.
Stayed 4 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness
The attention to detail was fantastic, a washer and dryer in the room, beautiful room and cheese and wines on arrival . The breakfast was simply great with cereals, etc and then the host who was charming asked what I would like for a cooked breakfast after the cereals . The poached eggs were cooked to perfection . I will say again at some point .
Stayed 1 night in Feb 2024

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Arrowtown House. Breakfast was fantastic and we loved the afternoon tea pastries. Our room was clean and we were greeted with wine and cheese. The staff was friendly and helpful. Location was an easy walk to Arrowtown’s little downtown. Thank goodness for us that we happened upon this gem. We loved it!
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed rooms with all the creature comforts one could wish for. There are thoughtful little touches like welcome chocolates, wine and a cheese platter in the rooms, not to mention cookies in the waiting areas. Service was warm and cheerful, and the breakfast spread was delicious. It's one of those places that made us want to return to stay longer!
Stayed 1 night in Jan 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property in fantastic location with delicious coffees and breakfast to start your day and snacks in the afternoon.
Stayed 3 nights in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure perfection
Stayed 1 night in Nov 2023