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Rendezvous Heritage Hotel Queenstown

4.5 star property
VIP Access

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Exterior
Exterior
Daily buffet breakfast (NZD 38 per person)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • SKYCITY Wharf Casino
    ‪17 min walk‬
  • Steamer Wharf
    ‪18 min walk‬
  • TSS Earnslaw Steamship
    ‪19 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Lakeview

  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non-Lakeview

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite Non-Lakeview

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | Miscellaneous

Family Deluxe Room Non-Lakeview

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room Non-Lakeview

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Rendezvous Heritage Hotel Queenstown

Luxury hotel with fitness centre and sauna
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with a safe and free newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Queenstown's great location. During your stay, you're just a quick walk from Mt Crichton Loop Track. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Steps from Mt Crichton Loop Track and 13 minutes on foot from Lake Wakatipu
Rendezvous Heritage Hotel Queenstown offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3078 square feet (286 square metres) and includes a conference centre. A fitness centre, a library, and a terrace are also featured at the luxury Rendezvous Heritage Hotel Queenstown. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Mackenzies Restaurant – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Nice large rooms and helpful but unobtrusive staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kylee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience and got spoilt by the team as our trip was for a birthday celebration. The pool area was fantastic for a dip or even to just sit on the loungers and relax. Loved our stay!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew Robert

Stayed 3 nights in Oct 2024

6/10 Okay

vu phuong my

Stayed 2 nights in Oct 2024

8/10 Good

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very nice, breakfast was fantastic
Stayed 2 nights in Oct 2024

10/10 Excellent

Jingmei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly outside center of town so good for quiet and less congested but not an easy walk to restaurants in town
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Aden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend. Could do with a make over. But generally very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren, Lower Hutt

Liked: Cleanliness, staff & service, property conditions & facilities
Always good - stay every time we are in Queenstown
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
We enjoyed particularly the magnificent view from our Lakeside balcony. The room was spacious and comfortable if a little dark Breakfast was buffet with an egg station. Very good choice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. Beautiful location & quiet with very helpful friendly staff.
Stayed 8 nights in Oct 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient bus stop right outside, beautiful scenery, helpful and friendly staff, yummy breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! The staff are lovely. The hotel is beautiful and the facilities are what won us over! Sauna, big pool and spa! Ohh and an amazing view to top it off!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay in Queenstown thanks to Heritae. The hotel was a quick walk to center city with beautiful views. The staff was very friendly and accommodating. Rooms were clean and spacious. Highly recommend.
Stayed 1 night in Oct 2024

8/10 Good

Thershan

Liked: Staff & service
Bathroom was not cleaned on second day.
Stayed 2 nights in Oct 2024

8/10 Good

Ke, Asquith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast offers a wide variety of choices, which is really good. For dinner I only ordered pasta. However my kids didn't like the taste. There is indeed a hot tub, which is a selling point of the hotel and a reason I chose it. However, it's too small (5~6 people would make it crowded) and always filled with some people. Do not recommend family with kids who are interested to jump in considering the occupancy and cleanliness.
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is on the older side but it was very clean and tidy. They also had our room serviced by the time we got back in the afternoon.
Stayed 5 nights in Oct 2024

8/10 Good

Kimberley

Travelled with partner
Liked: Staff & service
The views were awesome, even in a non-view room. Covered parking, although at a cost, was great especially in the wet weather.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Wonderful experience and I would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay. The staff were very friendly and the facility is well looked after. The toilets are a bit old but that and paid parking are the only downsides to an otherwise great facility with a beautiful lake view! Highly recommended.
Stayed 2 nights in Oct 2024