Holiday Inn Queenstown Frankton Road, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Queenstown Frankton Road, an IHG Hotel

In-room safe, desk, laptop workspace, blackout curtains
Bar (on property)
Exterior
Breakfast, dinner served; British cuisine, al fresco dining
Breakfast, dinner served; British cuisine, al fresco dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
594 Frankton Road, Queenstown, 9348
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Beach
    ‪5 min drive‬
  • Queenstown Mall
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

Premium Room, 2 Double Beds, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Premium Room, Multiple Beds, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room

  • 26 sq m
  • Resort view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Queenstown Frankton Road, an IHG Hotel

Lakefront hotel with 24-hour fitness centre and sauna
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Holiday Inn Queenstown Frankton Road, an IHG Hotel offers 75 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include Access to hot tub, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Queenstown Frankton Road, an IHG Hotel. During your stay, you'll be within walking distance of Lake Wakatipu. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Seasons Restaurant + Bar
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and complimentary bicycles
  • Just a 5-minute drive from Queenstown Arts Centre and a few minutes from Queenstown Mall
Holiday Inn Queenstown Frankton Road, an IHG Hotel offers its guests Access to hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Holiday Inn Queenstown Frankton Road, an IHG Hotel. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Seasons Restaurant + Bar – This restaurant specialises in British cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Uncovered parking on site (NZD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Playground
  • Sauna
  • Ski storage
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 30 per person
  • Uncovered self-parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Holiday Inn Queenstown Frankton Road, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 988 reviews" "
Rating 8 - Good. 384 out of 988 reviews" "
Rating 6 - Okay. 133 out of 988 reviews" "
Rating 4 - Poor. 45 out of 988 reviews" "
Rating 2 - Terrible. 17 out of 988 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HAIMING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view
Stayed 2 nights in Oct 2024

10/10 Excellent

warwick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from The front desk
Stayed 1 night in Sep 2024

10/10 Excellent

Jaycil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are excellent and so are the staff.
Stayed 3 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resturaunt was excellent. Amazing Italian food Best ive had
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overnight
Comfortable for an overnight stay. Location is not convenient if you want to go to town.
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, quiet, view from room balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Reda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and location
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheung Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Building a bit old otherwise everything was great.
Stayed 1 night in Jul 2024

6/10 Okay

QURAT-UL-AIN

Travelled with family and small children
Liked: Cleanliness, staff & service
To my surprise my room was on ist floor..there was no lift..and to me it looks like motel room as the rooms were not outside separate area.. Didn't like such thing in hotel like holiday in.. Parking was also very inconvenient.. I was surprised how they have give 4start to a hotel where there is no lift and family has to do with all the bags after long travel thru stairs.. I was very disappointed with all this..as i travelled many countries and had stay in many hotels but never expected a motel in a hotel..
Stayed 1 night in Jul 2024

6/10 Okay

Mohan

Liked: Cleanliness
Room nice & clean but noisy and too dry. Not close to the town center.
Stayed 1 night in Jul 2024

8/10 Good

Happy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jul 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice seevice
Stayed 9 nights in Jul 2024

10/10 Excellent

mayur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little dated however view was incredible and staff amazing
Stayed 1 night in Jul 2024

6/10 Okay

Anand

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The only issues I had was wifi was not upgraded it kept cutting off if you are look for wifi speed more then 20 mbps this is not your place
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One negative point...air conditioning outside of our room is very noisy!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dilshi’s

Stayed 3 nights in Jun 2024

10/10 Excellent

Liam

Stayed 3 nights in Jun 2024

6/10 Okay

Briar

Travelled with partner
Liked: Cleanliness, staff & service
Place was okay, staff were nice but shower head was broken like someone had dropped it, was noisy all night with some loud humming noise and the people staying in a room near us. Asked for a fan for the room but couldn’t get one

10/10 Excellent

Robyn

Liked: Amenities
I enjoyed my stay here. Great location. Breakfast was varied & plentiful. Room was clean & bed comfy
Stayed 7 nights in Jun 2024

8/10 Good

fan, Thousand Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024