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Rydges Lakeland Resort Queenstown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Poolside views, open daily
Poolside views, open daily
Front of property
Interior entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • Steamer Wharf
    6 min walk
  • TSS Earnslaw Steamship
    7 min walk
  • Fear Factory Queenstown
    8 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    14 min drive

Room options

View all photos for Lake View King Room

Lake View King Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Lake View King Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Lake View Family Room

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Room With Lake View

  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Twin Room With Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Junior Suite With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

One Bedroom Junior Suite With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Lake View

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Room With Lake View

  • Sleeps 2
  • 1 King Bed

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4.2 out of 5, Very good, (1232)
The price is CHF 227
for 1 room
includes taxes & fees
6 Jan - 7 Jan
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About this property

Rydges Lakeland Resort Queenstown

Eco-certified Queenstown hotel in Queenstown City Centre with a sauna
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna and self parking.
Rydges Lakeland Resort Queenstown offers 72 accommodations with a safe and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rydges Lakeland Resort Queenstown's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Wakatipu. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Bazaar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Lake Wakatipu and 6 minutes on foot from SKYCITY Wharf Casino
Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7126 square feet (662 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Bazaar – This restaurant specialises in local cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Reds Bar – This poolside bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,126 square feet of conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 for adults and from NZD 20 for children
  • Uncovered self-parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 1001 reviews" "
Rating 8 - Good. 342 out of 1001 reviews" "
Rating 6 - Okay. 240 out of 1001 reviews" "
Rating 4 - Poor. 126 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Denise

Travelled with family
Great view of lake. Found out on checkin there was no parking -had to pay $25 per day.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good and hotel is in a good location with an easy stroll into town.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from the my room and the dining room, I’d say the best views from a hotel in Queenstown. I’m thinking of coming back for a summer holiday.
Stayed 5 nights in Sep 2024

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated rooms
Stayed 5 nights in Sep 2024

8/10 Good

mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
-
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent on check in. Hotel sowing its age a little. Very convenient to Queenstown city centre
Stayed 1 night in Aug 2024

4/10 Poor

Sonja

Disliked: Property conditions & facilities
The beds were excellent. Excellent hot water supply. Cold water tap to bath had no water. Had to run shower on cold to put cold water in bath. Water pressure for shower pitiful. Shower either very hot or cold. No way could control heat of shower apart from hot or cold Leak from bath/shower running along metal strip between corridor carpet and bathroom tiles. No heating in bedroom. No shower cap or anything like that.
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading marketing and room descriptions
We were very disappointed. We booked a junior suite overlooking the lake. We got a dingy, grubby, old and small room on the 1st floor. No majestic lake views...just the carpark, road and park adjoining the lake. After complaining the reception we where moved to an alternate room, on level 5. Unfortunately the room was exactly the same as the original. Still old, dingy, not clean...and small. Higher up, but still no lake view. There is an large outdoor common patio area that blocked all views. Unfortunately, while Rydges has a great location and was classy years ago...it is long past it now. I know there are refurbs happening in parts, but until completed the owners need to change their marketing and room descriptions and stop misleading customers to expect something more than you can deliver. The rooms we saw were NOT suites and should not be promoted that way...and sold for the rates asked. The only good thing to report on was the service and care shown by the duty manager. Harry deserves 5 stars for going above and beyond in sorting the problems.
Stayed 3 nights in Jul 2024

6/10 Okay

Mykaela

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, beautiful location and property. Would visit again. :)
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my mum for her birthday from the end of June to early July. The staff were extremely friendly and answered any questions we had. Their breakfast buffet was a plus! Plenty of options to choose from. We also loved the views from our room and the convenience of the location. The main town was within walking distance. Highly recommend booking here if you appreciate good service, convenience and location. We will be back again for sure!
Stayed 6 nights in Jun 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff in lobby were super helpful at all times. Easy getting transport from hotel to ski fields Room service dinner menu could be better great view from room
Stayed 7 nights in Jul 2024

10/10 Excellent

David and Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Harry & his fellow team members greeted us with a warm welcome. The housekeeping staff kept our room pristine. Parking is limited but plenty available on street if required. The breakfast was out of this world with freshness & variety. Very close walking distance to town and plenty to see & do. Sitting there on our balcony watching the sun go down was breathtaking. Definitely recommend anyone to stay at Rydges.... ps the beds are soooo comfy!!
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The view is spectacular. Loved the disco music in the lifts. Family room was fine. No fan in bathroom and boiling kettle behind TV didn’t feel safe. Staff lovely and helpful. Couldn’t chrome cast to tv as issue with the tv wifi which wasn’t good. Easy walk into town.
Stayed 4 nights in Jul 2024

6/10 Okay

Michelle

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Rooms were very basic and not the same as the photos. Some staff was great. Cleaning didn’t happen until late in the day some days. Location was awesome and beautiful views.
Stayed 3 nights in Jul 2024

6/10 Okay

Aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms very run down. Limited onsite parking
Stayed 3 nights in Jul 2024

6/10 Okay

Jye

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Slightly out dated , the toilet had a dodgy flusher
Stayed 1 night in Jul 2024

2/10 Terrible

Shashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not good at al the staff didn't know hw to talk to the client 🙄 😕 very Rude not friendly at al
Stayed 3 nights in Jun 2024

4/10 Poor

Marjunette, Lexington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Significantly understaffed. Housekeeping did not occur, even after we specifically requested it from the concierge. The water splattered harshly out of the bathroom sink faucet either scalding hot or ice cold. Plumbing maintenance desperately needed. Walls between rooms are paper-thin. Could easily hear the person in the next room talking at seemingly normal levels.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joan Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was stunning. Great position as the bus stop was directly in front of the hotel.
Stayed 7 nights in Jun 2024

8/10 Good

Michelle Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location easy walk to town, I read a heap of reviews after I booked and people were really bagging this hotel and I thought I had made mistake booking it. The staff were great, the room was really nice and clean. The location was amazing, only downside was the walls are thin so you could hear louder conversations between rooms for us this was only 1 night and honestly for about 30 minutes so was not really an issue.
Stayed 4 nights in Jun 2024