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Sherwood Queenstown

4.0 star property

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Photo gallery for Sherwood Queenstown

Bar (on property)
Soundproofing, free WiFi, bed sheets
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Front of property – evening/night
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Mall
    ‪4 min drive‬
  • Skyline Queenstown
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM | Soundproofing, free WiFi, bed sheets

LODGE QUEEN BUNK ROOM

  • 29 sq m
  • Sleeps 3
  • 2 Queen Bunk Beds

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM QUEEN STUDIO WITH LAKE VIEW

Garden view

PREMIUM QUEEN STUDIO WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 75 sq m
  • Lake view
  • Sleeps 5
  • 3 Single Beds, 1 Queen Bed and 2 Single Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | Soundproofing, free WiFi, bed sheets

STANDARD TWIN ROOM

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for WATERFALL QUEEN

Soundproofing, free WiFi, bed sheets

WATERFALL QUEEN

  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for LODGE QUEEN

Soundproofing, free WiFi, bed sheets

LODGE QUEEN

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

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Exterior

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  • Air conditioning
  • Laundry
  • Gym
4.5 out of 5, Wonderful, (1106)
The price is CHF 182
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includes taxes & fees
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About this property

Sherwood Queenstown

Eco-certified hotel with full-service spa and coffee shop/cafe
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Sherwood Queenstown offers 78 accommodations with a hairdryer and free toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sherwood Queenstown. During your stay, you'll be within walking distance of Lake Wakatipu. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at SHERWOOD
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at Sherwood
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails, yoga classes and ski equipment rentals
  • Guests have great things to say about the helpful staff and the restaurant
  • Just a 1-minute drive from Lake Wakatipu and a few minutes from The Kingston Flyer
Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and an arcade/games room are also featured at the eco-certified Sherwood Queenstown. Self parking is free.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
SHERWOOD – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: NZD 8 to 35 for adults and NZD 8 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 35 for adults and NZD 8.00 to 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 397 out of 832 reviews
Rating 8 - Good. 257 out of 832 reviews
Rating 6 - Okay. 118 out of 832 reviews
Rating 4 - Poor. 42 out of 832 reviews
Rating 2 - Terrible. 18 out of 832 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Liang

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Great food at the restaurant but the rooms are very basic. Not even a hook to hang your towel or the bathmat. No privacy if you open the bathroom window, extractor fan in bathroom didn't work. You have to have the blinds closed all the time to have any privacy so the room is very dark.
Stayed 1 night in Dec 2024

8/10 Good

Adair

Travelled with group
Liked: Cleanliness, staff & service
Room small no tv a little noisy but otherwise good
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay - Staff friendly and very helpful. Convenient location.
Stayed 1 night in Dec 2024

2/10 Terrible

SUNNY

Disliked: Amenities, property conditions & facilities
Missed some of the basic things in this price. Microwave was mising in room. Room didnt have locks in bathrom door. Big privacy issue for a family. Not everyone is a couple. No allotted parking for guests. Guests with rooms had to park outside while temporary guests were parking inside. Overall terrible management.
Stayed 3 nights in Nov 2024

10/10 Excellent

Asha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and the room is dark and terrible and it needs updating and should not be put on market for customers! Hopeless! The room has outdated taps and it was very terrible. The staff was rude and they didn’t have basic amenities like TV in the room.
Stayed 1 night in Nov 2024

8/10 Good

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay at Sherwood but it could have been slightly better. We did message ahead of time as it was our anniversary, and we were told that a note would be made of this on our booking and then nothing was done on arrival. The bed was very comfy and the rooms cosy. The service was good too. There was a function which was very loud, so we requested a fan to be brought to the room which was promptly given to us. Parking was a bit of a challenge, we had to do a couple of loops to try and find a car park as it was so busy. A good stay and I would recommend, but just a couple of areas that could be improved :)
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value stay everything had been thought of.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely rea
Stayed 2 nights in Nov 2024

6/10 Okay

Naveen

Travelled with family and small children
Liked: Cleanliness
This eco friendly property is overpriced. Mountain View rooms don't really have the view. The Spanish speaking person at friend desk was rude. Food options were decent but there was a lot of wait time. Bed was comfortable and room was spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

pushpanjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place every time i come to Queenstown. It is cozy, warma nd welcoming. The people are friendly and accomodating. Also adore their commitment to sustainability and community. Highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lydia

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Second time back and can’t wait for the third time!
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel in attractive setting, conveniently situated between airport and town with easy access to bus route and views over the lake. Restaurant has excellent service and a very interesting menu. To be recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Ali

Stayed 3 nights in Jul 2024

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Stayed 1 night in Oct 2024

6/10 Okay

Hamish

Liked: Cleanliness
Decent value for money comfortable but lacking some more comfortable features like a couch or television.
Stayed 2 nights in Oct 2024

6/10 Okay

Lily Veronica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great restaurant, not so great rooms. Lot of “eco-friendly” measures that just lower the quality of stay (e.g., rooms haven’t been renovated “intentionally”). Away from town so probably need to take the bus, uber, or drive.
Stayed 12 nights in Oct 2024

2/10 Terrible

Emily

Stayed 1 night in Oct 2024

10/10 Excellent

Renilawati

Stayed 4 nights in Sep 2024