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Sherwood Queenstown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sherwood Queenstown

Bar (on property)
Soundproofing, travel cot, free WiFi, bed sheets
Property amenity
Front of property – evening/night
Breakfast, lunch, dinner served; Modern European cuisine, garden views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Event Centre
    ‪4 min drive‬
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Beach
    ‪4 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | Soundproofing, travel cot, free WiFi, bed sheets

STANDARD KING ROOM

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM | Soundproofing, travel cot, free WiFi, bed sheets

LODGE QUEEN BUNK ROOM

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Queen Bunk Beds

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

8.0 out of 10
Very good
(3 reviews)
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM QUEEN STUDIO WITH LAKE VIEW

Garden view

PREMIUM QUEEN STUDIO WITH LAKE VIEW

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • Lake view
  • Sleeps 6
  • 3 Single Beds, 1 Queen Bed and 2 Single Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | Soundproofing, travel cot, free WiFi, bed sheets

STANDARD TWIN ROOM

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for WATERFALL QUEEN

Soundproofing, travel cot, free WiFi, bed sheets

WATERFALL QUEEN

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, travel cot, free WiFi, bed sheets

FAMILY APARTMENT

7.4 out of 10
Good
(8 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for LODGE QUEEN

Soundproofing, travel cot, free WiFi, bed sheets

LODGE QUEEN

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | Soundproofing, travel cot, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

8.6 out of 10
Excellent
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

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About this property

Sherwood Queenstown

Eco-certified hotel with full-service spa and coffee shop/cafe
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Sherwood Queenstown offers 78 accommodations with a hairdryer and free toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sherwood Queenstown. During your stay, you'll be within walking distance of Lake Wakatipu. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at SHERWOOD
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at Sherwood
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ski equipment rentals, bicycles to rent and yoga classes
  • Guests have great things to say about the helpful staff and the restaurant
  • Just a 1-minute drive from Lake Wakatipu and a few minutes from The Kingston Flyer
Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and an arcade/games room are also featured at the eco-certified Sherwood Queenstown. Self parking is free.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
SHERWOOD – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: NZD 8 to 35 for adults and NZD 8 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 35 for adults and NZD 8.00 to 35 for children
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 389 out of 805 reviews" "
Rating 8 - Good. 249 out of 805 reviews" "
Rating 6 - Okay. 110 out of 805 reviews" "
Rating 4 - Poor. 39 out of 805 reviews" "
Rating 2 - Terrible. 18 out of 805 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Md Mehedi

Liked: Staff & service
Disliked: Property conditions & facilities
Will recommend for a couple or friends staying together but definitely not for a family with child
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved sherwood! Being big greenies, we were stoked to go to a hotel that was actively making positive changes for the environment and we loved the restaurant with its beautiful fresh garden produce, you could really taste the difference! Thank you!
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

Garson

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
About a 7-minute drive from the Queenstown city center is this wonderful hotel. We stayed in a room with queen bunk beds. The walls were made of concrete and tiled cork, which meant that sound was absorbed. The bathroom was functional, and the room included tea and coffee facilities, a kettle, a heater, and a bar fridge. Surprisingly, there was no television. Guest Wi-Fi was a bit slow during peak times, which means that if you are watching streaming services, you can expect buffering or delays. Thick insulated curtains kept the room warm. There was an onsite restaurant, and we had no issues finding parking spots. There were also free water refills at reception. Sherwood Queenstown is the ideal place with wonderful mountain views.
Stayed 3 nights in Oct 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful location. Interesting room with concrete floor, cork walls and curtains made from blankets. Beds exceptional, very comfortable with plenty of blankets so very warm. No Television in the room nor any milk in the fridge. Shower water took awhile to work out how to get hot water but then a lovely shower. Easy to find with gardens showing the name- we arrived at night. Restaurant had nice food but fairly expensive. Would recommend the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Richie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our waterfall view room. Everything was beautifully laid out and presented. We will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet and safe environment which was important since I was traveling and dining alone.
Stayed 2 nights in Oct 2024

10/10 Excellent

maree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here a lot .. love it
Stayed 1 night in Aug 2024

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cool vibe. The restaurant is the main selling point for sure. Excellent menu and food to match! Service is exceptional. This place reminds me of Dr. Wilkinson’s Hotel in Calistoga CA. A renovated (basic) motel made modern.
Stayed 1 night in Oct 2024

10/10 Excellent

thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not too big but has something different from the other.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our 3 night stay. Only challenge during our stay was water pressure being very low and unable to get more than luke warm showers. Reception explained though it was not linked to the property and rather work being done nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the Sherwood used sustainable products where possible and great recycling facilities. Other accommodations could learn from them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maryanne

Travelled with partner
Fabulously welcoming and responsive staff. Restaurant food innovative , fresh and inspired. Very reasonably priced. I love this place and will be back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Caitlin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was tidy and quiet, making the perfect get away from the hustle and bustle of the day and town
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 1 night in Sep 2024

6/10 Okay

Suzana

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I went to have a breakfast and asked for an omelette instead of scramble eggs!!!because scramble eggs have butter and omelettes just need to mix the egg and done!!! But the staff didn't want to listen to me and arrogantly said we can't make your omelette we don't have a pan for that. Even the manager, using an arrogant tone, said we don't have an omelette!!! I was trying to explain that it was simpler than scramble eggs but they preferred to maintain their arrogance than listen to me. They didn't want to make it. I felt frustrated because it was an easy option, "eggs" only! I travel all over the world and I have never encountered this difficulty in hotels.i will not back there anymore
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The best place in QT to eat and rest your head
Stayed 2 nights in Aug 2024

6/10 Okay

Mel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were lovely and the restaurant is great, but the room was SO NOISY. Our room was on the bottom floor next to the stairs and it was just footsteps and thumping the entire time. The room is nothing special but I do like the ethos of the place. I recommend the yoga class but we wouldn't stay again.
Stayed 9 nights in Aug 2024

10/10 Excellent

S E

Travelled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024