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Swiss-Belsuites Pounamu Queenstown

5.0 star property
VIP Access

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Lake View Swiss-SuperSuite Two Bedroom | Premium bedding, desk, laptop workspace, soundproofing
Exterior
Premium bedding, desk, laptop workspace, soundproofing
LCD TV
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Washer
  • Barbecue grill
  • Housekeeping
  • Dryer

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪10 min walk‬
  • Queenstown Beach
    ‪12 min walk‬
  • Queenstown Ice Arena
    ‪12 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite One Bedroom

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Alpine Two Bedroom Suite

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Guest Room - Courtyard Facing

Premium bedding, desk, laptop workspace, soundproofing

Guest Room - Courtyard Facing

  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Swiss-SuperSuite Two Bedroom

Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite Two Bedroom

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Two Bedroom Suites

LCD TV

Lake View Two Bedroom Suites

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Swiss Superior One Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

Swiss Superior One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Guest Room - Courtyard Facing

Premium bedding, desk, laptop workspace, soundproofing

Guest Room - Courtyard Facing

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Alpine Two Bedroom Suite

Premium bedding, desk, laptop workspace, soundproofing

Alpine Two Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Two Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

Two Bedroom Suite with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Swiss Superior Two Bedroom Suite With Lake View

Premium bedding, desk, laptop workspace, soundproofing

Swiss Superior Two Bedroom Suite With Lake View

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for One Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Swiss-Belsuites Pounamu Queenstown

Alpine luxury near Queenstown Gardens
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a fridge. Added amenities include a microwave, premium bedding and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments over 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes ski equipment rentals and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Covered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 645 out of 1296 reviews
Rating 8 - Good. 393 out of 1296 reviews
Rating 6 - Okay. 139 out of 1296 reviews
Rating 4 - Poor. 78 out of 1296 reviews
Rating 2 - Terrible. 41 out of 1296 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maile

Business traveller
Liked: Cleanliness, room comfort
Very comfortable
Gorgeous location. Spacious suite with everything we needed. Comfortable space for my husband whilst I attended a conference.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jayanth

Liked: Cleanliness, room comfort
Great option for a comfortable Queenstown stay
Great experience, comfortable rooms. Make sure you get a Lake-View Room. The kitchen amenities and fireplace in the room were excellent touches that greatly contributed to a wonderful stay at this property. Its about 15mins walk to the central tourist area in Queenstown.
Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Bathroom fan was too noisy and wired with the light. Laundry was shared with neighbours...gross. Iron on the floor. Too far to carry bags to rooms with no lifts. Artwork needs updating...old unattractive canvas print. Couch fabric was horrible and looked it. Disappointing for the price. Book an upstairs room so you don't look across the highway.
Stayed 2 nights in Nov 2024

6/10 Okay

Tamir

Liked: Cleanliness, room comfort
No privacy
Convenient location and excellent views. No privacy from the street, which I didn’t mind but when there’s crawling traffic and a sidewalk outside your floor-to-ceiling windows without proper curtains. Our Tv setup was very dated and none of the streaming services worked (but worked fine on our devices). The place has some signs of wear, but still very lovely and clean.
Stayed 3 nights in Nov 2024

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkable distance to town. Fabulous views. Very well equipped. Great stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Calum

Liked: Cleanliness, property conditions & facilities
A little way out of down town Queenstown. But excellent.

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Nino

Stayed 4 nights in Oct 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We rented a suite. It was a bit on the small side, but had everything we needed. We even had a washer and dryer (free) that we were able to access right outside our door. We were about a ten minute drive to downtown Queenstown. Be sure to take the gondola up the mountain for a beautiful view of the city. If you are adventurous ride the luge down the mountainside. It was safe and fun! In the evening go into town and walk along the water. Outdoor cafes, bars, and live music. It was great!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property. The rooms are a little small.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good hotel with convenient stay
Good location, clean room and friendly staffs,
Stayed 1 night in Nov 2024

10/10 Excellent

D. Eliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment the views were amazing, modern, clean, comfortable, well equipped with everything. We will be back :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohanan, Cupertino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful lake & mountain views, very spacious rooms & complete kitchen with balcony, close to downtown. Only negatives were the lack of restaurants or grocery in walking distance and the vehicle sound from the busy Frankton road all through the night.
Stayed 1 night in Nov 2024

10/10 Excellent

HONGLING

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

DEXIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have an amazing experience from checking in and amenities. Beautiful apartment and the view is beautiful. Love our stay and I highly recommend it to anyone who.
Stayed 1 night in Nov 2024

4/10 Poor

Phillip

Stayed 2 nights in Sep 2024

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities, clean, 20 min walk to CBD. Easy communication with reception.
Stayed 6 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities
The staff was friendly and welcoming. We stayed in a 1 bedroom unit that was perfect for our situation.
Stayed 2 nights in Oct 2024

6/10 Okay

Manita

Travelled with partner
Disliked: Cleanliness
Me and my partner arrived at the property around midnight due to flight delays. Hot water was not working so we contacted the after hour number and had the customer service lady laugh at us saying it was already fixed even though we had the water running for 2 hours straight with freezing cold water not heating up at all. We then found the GM number and he was absolutely lovely and came out at 1am in the morning to help find us another room. The room was extremely smaller than our originally however was told it was the same with same price, but we were happy with the hot water at the time and did not think too much. The team also helped me decorate the room when I proposed to my partner which was lovely. We also had an issue with our parking as for some reason our room was the only room with no parking. It was a small studio room under ground with barely any sunlight and air, our view was just peoples feet. I generally like to make the bed and barely ask for room service but when we did, we notice the cleaners did nothing but just change the bins. On the day we were checking out we also had workers drilling on our wall at 9am on a Sunday morning. It is hard to say this was the best stay or worse as some of the things we receive we're really nice, but it was also not the best place we had ever stayed in.
Stayed 13 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, comfortable & 10 minute walk to town centre. Undercover parking. Friendly staff. Awesome views & loved gas fireplace.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Initially we were given a deluxe room but we were expecting a suite. The website obviously was not clear in that the photo showed a suite so it was misleading. Fortunately, the manager took care of this immediately. He was very kind and understanding and we had to upgrade by paying an additional fee but it was worth it
Stayed 3 nights in Oct 2024

10/10 Excellent

monika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay for the view!!! Waking up to the mountains and the lake was amazing. Nice, easy walk into town. Friendly staff who were always happy to help. Apartment has everything you need
Stayed 7 nights in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Just 20min walk to downtown and very nice view of Whakatipu lake while walking.
Stayed 5 nights in Oct 2024