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Swiss-Belsuites Pounamu Queenstown

5.0 star property
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Photo gallery for Swiss-Belsuites Pounamu Queenstown

View from property
LCD TV
View from room
Premium bedding, desk, laptop workspace, soundproofing
Lake View Swiss-SuperSuite Two Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪10 min walk‬
  • Kiwi and Birdlife Park
    ‪20 min walk‬
  • Skyline Queenstown
    ‪2 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬
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Room options

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | View from room

Lake View Swiss-SuperSuite One Bedroom

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Alpine Two Bedroom Suite

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, laptop workspace, soundproofing

Standard Room

  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Swiss-SuperSuite Two Bedroom

Lake View Swiss-SuperSuite Two Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite Two Bedroom

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Two Bedroom Suites

Premium bedding, desk, laptop workspace, soundproofing

Lake View Two Bedroom Suites

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Swiss Superior One Bedroom Suite with Lake View

Living area | LCD TV

Swiss Superior One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Alpine Two Bedroom Suite

Interior

Alpine Two Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Two Bedroom Suite with Lake View

Living area | LCD TV

Two Bedroom Suite with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Swiss Superior Two Bedroom Suite With Lake View

Living area | LCD TV

Swiss Superior Two Bedroom Suite With Lake View

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for One Bedroom Suite with Lake View

Living area | LCD TV

One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Front of property – evening/night

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1001)
The price is CHF 141
for 1 room
includes taxes & fees
7 Jun - 8 Jun
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About this property

Swiss-Belsuites Pounamu Queenstown

Alpine luxury near Queenstown Gardens
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a fridge. Added amenities include a microwave, premium bedding and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments over 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and ski equipment rentals
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Covered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 669 out of 1350 reviews
Rating 8 - Good. 405 out of 1350 reviews
Rating 6 - Okay. 153 out of 1350 reviews
Rating 4 - Poor. 81 out of 1350 reviews
Rating 2 - Terrible. 42 out of 1350 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to city centre (15 min walk) and very accessible off the main road. Rooms were small but had everything you need. The breakfast was a nice touch! Would stay again for sure.
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities
Stayed 2 nights in Feb 2025

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities
Very comfortable and spacious with beautiful lake views across the road.
Stayed 1 night in Feb 2025

8/10 Good

JESMOND

Liked: Property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Chou-hsiung

Liked: Cleanliness, room comfort
整體非常滿意，櫃台接待先生還幫我們升等三天，服務很好也很週到，房間視野很漂亮
Stayed 11 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Beautiful scenery enjoyed it all the time
Stayed 4 nights in Feb 2025

2/10 Terrible

Ferdinand, FPO

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to like about this place. The receptionists are rude and always seemed bothered when asked info. Always looking at their computer screen when talking to you, no eye contact. And it’s definitely not a 5 star by any standards! At the most a 2 star. Old and dirty, smelly carpets, uncomfortable bed. They need to renovate and upgrade the furniture in this hotel. AC was working very weakly and makes some annoying creaking like it’s on its last life. There are many better hotels closer to the center of town. This place is about 20 minute walk to the center, ok to walk during the day, but too dark to walk back at night.
Stayed 4 nights in Feb 2025

4/10 Poor

Lesley

Disliked: Room comfort

So so

This was classed as a 5 star, there is no way we could agree to that. Our room was really small and only had one chair so where are we supposed to eat? We had court side room and although no view of the lake which is fine I did expect the room to be better sized. Even if we had outside benches it would help. Just very glad that the weather was gorgeous and meant we weren’t cooped inside. The situation and area of the accommodation was gorgeous the views of the lake and the ease of getting to places. Was good . We paid high prices for this accommodation and expecting 5 star. The lake side rooms may qualify for that but not our room. (Court side room)
Stayed 4 nights in Feb 2025

2/10 Terrible

Josie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very expensive for a box like room with no outlook. Courtyard view was inaccurate.
Stayed 3 nights in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, room comfort

Cramped, dingy, thin walled

Dingy cramped room. Could hear 2 different people snoring in other rooms through the walls
Stayed 1 night in Feb 2025

10/10 Excellent

Sock peng

Liked: Cleanliness, room comfort

Spacious and comfortable apartment

Clean and new hotel, very spacious and well equipped, although beside main road but quiet. Quite a long walk to central about 20minutes
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. We enjoyed our stay. Front desk was very helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Ashil

Liked: Cleanliness
Loved the level of service received from the staff. They were A , really friendly. Property definitely needs a refresh and air conditioning. Staff however were exceptionally great
Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I felt cramped. Also housekeeping didn't clean our room until late in the day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jiahao, Wellington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and nice. Its super easy to get around. The room is spacious and has everything we need. Bit of Lake view but more of a highway view because I was assigned to a lower level room. Room had a constant strange smell. Need to keep the windows open at all time to get rid of the smell. Previous visitors hid a used bowl in the cupboard. Quite gross for us to find it and put it to the dish washer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located to walk to town this apartment had beautiful views over the mountains and lake
Stayed 7 nights in Feb 2025

6/10 Okay

Carlen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we were starting to look for properties to stay at in Queenstown we came across Swiss Belsuites. The pictures made this property look awesome! The check in was straight forward and easy. We had booked the lake view one bedroom super suite. When we walked in the front door our first impression was average. The floors were noticeably scratched up and the carpets appeared to be in rough shape. There were scratches all over the walls and the baseboards appeared dirty. The kitchen was very bare bones. We had expected to do most of our meals at the apartment over our 3 day stay and found the cookware was very worn out and old. The AC in our unit was decent, however every minute or so would make an annoying buzzing noise. Most of the furniture in the apartment appeared very used. The coffee table looked dirty and the couch was unstable with one of the legs clearly broken and smelled of wet dog. Besides when we checked into the suite, we never were able to really experience house keeping as they arrived at 4 pm each day when we had already returned from a full day of activities. The first night we had a very rough sleep as our neighbours next door were loud and we felt as though we could hear everything through the walls. The view from the living room is lovely, but sadly I don’t think that makes up for the higher price point of the suite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort

Amazing Views

We really enjoyed our stay. It was within walking distance to town, close to restaurants & shopping.
Stayed 4 nights in Feb 2025

8/10 Good

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Location is great. The town center is 10 minutes by walk. The staff was courteous. I think the floor plan isn’t ideal esp if you get a courtyard facing unit. It can feel quite cramped especially when the blinds are closed.
Stayed 4 nights in Jan 2025

6/10 Okay

Julie, San Antonio

Travelled with partner
Liked: Cleanliness
Had to wait to check in, limited space to eat in room, several furnishings in poor condition
Stayed 2 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, room comfort

Perfect !

Fantastic large suites with a view . Short walk to town .
Stayed 1 night in Jan 2025

6/10 Okay

Melissa

Travelled with partner
It was a like a normal hotel, small but fine for our 2 night stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025