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Excellence Express San Juan del Río

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence Express San Juan del Río

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Meeting facility
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Río, QUE, 76803
  • Senor del Sacro Monte Temple
    4 min drive
  • USA Wings
    1 min walk
  • Querétaro Bus Terminal
    39 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    55 min drive

Room options

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Handicapped Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Double Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Hotel Brök San Juan del Río

Pool
Hot tub
Kids pool
Parking included
4.4 out of 5, Excellent, (41)
The price is CHF 84
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Hotel Brök San Juan del Río

About this property

Excellence Express San Juan del Río

Hotel in San Juan del Río with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a children's pool are on-site.
Excellence Express San Juan del Río offers 106 accommodations with iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower.

This San Juan del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Excellence Express San Juan del Río, you'll be close to Nuestra Senora de Guadalupe Church. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Senor del Sacro Monte Temple and a few minutes from Fundadores Square
Excellence Express San Juan del Río offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and 5 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6491 square feet (603 square metres) and includes a conference centre. The business-friendly Excellence Express San Juan del Río also features express check-out and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Juan del Río hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,491 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Río
Excellence Express San Juan del Río Hotel San Juan del Río

Excellence Express San Juan del Río Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 229 reviews" "
Rating 8 - Good. 60 out of 229 reviews" "
Rating 6 - Okay. 17 out of 229 reviews" "
Rating 4 - Poor. 7 out of 229 reviews" "
Rating 2 - Terrible. 6 out of 229 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención, poca luz en las habitaciones
Stayed 1 night in Aug 2024

6/10 Okay

Mario

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Isrrael

Stayed 1 night in Feb 2024

8/10 Good

Jacques

Business traveller
Liked: Cleanliness, staff & service, room comfort
Some BOOM noises
Hard to get sleep because just beside industrial park
Stayed 3 nights in Jan 2024

8/10 Good

Ramiro

Stayed 1 night in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2023

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall
Stayed 1 night in Jul 2023

6/10 Okay

Veronica River

Liked: Cleanliness, staff & service, amenities
This property is located in an industrial area. There is a constant pounding and loud noise that can be felt and heard early in the morning, 5 am and doesn’t stop until late in the evening, 6 or 7 pm, from a nearby factory.
Stayed 6 nights in Jun 2022

10/10 Excellent

Alex, Chicago

Stayed 1 night in May 2022

8/10 Good

jill

Travelled with family
Liked: Cleanliness, staff & service
We liked everything
Stayed 1 night in Jan 2022

4/10 Poor

Alejandro

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Terrible estancia, no funcionaba el aire acondicionado, no había ventilación en ventana, fue una pesadilla dormir con el calor acumulado en la habitación. Muy mala experiencia
Stayed 1 night in Sep 2024

2/10 Terrible

David

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Esta bien por el costo, pero no cumplió con mis expectativas.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
El personal muy atento y servicial, el desayuno variado y de buen sazón, la alberca aunque es pequeña es climatizada y techada lo que ayuda a ocuparla en cualquier momento; lo que se puede mejorar es la limpieza de las alfombras y de las sillas tapizadas, los muebles se ven viejos y en la habitación solo hay tele abierta y es tele, no pantalla…visualmente puede mejorar mucho
Stayed 3 nights in Aug 2024

10/10 Excellent

Angel

Stayed 1 night in Aug 2024

10/10 Excellent

Jose Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Fernanda

Disliked: Cleanliness, staff & service
Muy mala experiencia con la atención al cliente! Simplemente NO existe en ese hotel! Son pocas las personas que fueron amables, pero en específico una de las recepcionistas bastante grosera en sus respuestas al cliente, el área de Ama de Llaves… PÉSIMO! Siempre haciendo caras y haciendo malos comentarios de los huéspedes frente de ellos, estuve 7 días allá y su limpieza al cuarto era solamente medio jalar las sábanas, ni una tallada al baño, nada! Los blancos en muy malas condiciones, ya están que se deshacen, en la cocina el desayuno es muy bueno y dos de las personas que atendían muy amables, sin embargo una señora muy grosera que no le importaba aventar a los huéspedes y siempre mal encarada.
Stayed 1 night in Aug 2024

10/10 Excellent

Héctor Javier Lesly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente la ubicación y muy tranquilo. El desayuno básico pero muy rico
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gladis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el personal muy amable y accesible, la comida en el desayuno deliciosa, único detalle que la habitación no tenía ventilación natural, pero todo excelente
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable lugar
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno valor relación, precio
Stayed 1 night in Aug 2024

10/10 Excellent

Elvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Stayed 1 night in Jul 2024

8/10 Good

Francisco

Business traveller
Buena
Problema en la habitación falto plancha y secadora
Stayed 1 night in Jul 2024