Hotel with a 24-hour front desk, near Josefa Ortiz de Domínguez Auditorium
A business centre, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and free newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Gran Hotel de Querétaro's great location. During your stay, you're just a quick walk from Zenea Garden. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service.
Free WiFi
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 2-minute drive from Josefa Ortiz de Domínguez Auditorium and a few minutes from Aqueduct of Santiago de Querétaro
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.
This 3.5-star Querétaro hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (MXN 220 per night)
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property is also known as
Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro
Gran Hotel de Querétaro Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 626 out of 1002 reviews
10 - Excellent
626
Rating 8 - Good. 243 out of 1002 reviews
8 - Good
243
Rating 6 - Okay. 81 out of 1002 reviews
6 - Okay
81
Rating 4 - Poor. 38 out of 1002 reviews
4 - Poor
38
Rating 2 - Terrible. 14 out of 1002 reviews
2 - Terrible
14
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Michael
5 Dec 2024
Liked: Cleanliness, amenities
The inside rooms are a bit noisy especially on weekend and very day. The redtaurant on the street is great. The hotel breakfast is not very good
Large room with comfortable beds. Great shower with good water pressure. Front desk staff were super helpful Fabulous location in the beautiful Centro Historico. The only downside, quite outside the fault of the hotel, was the noise of the concerts in nearby Jardin Zenea that went on till the early hours at the weekends. Luckily the band was quite good! Would recommend this hotel.
The staff were attentive to my needs. The hotel location was wonderful. My room was spacious and comfortable. The proximity to stores, restaurants, and entertainment is excellent. I highly recommended this hotel.
This hotel is absolutely gorgeous, the staff are so polite and helpful, and omg the free espresso! This hotel was such a relief and truly turned our trip around. And oh oh oh the view of the square, and Hank's...
The location is wonderful. This was my first time staying in Querétaro. I found many restaurants and stores at walking distance. I loved my room with lots of space. The balcony was a plus. It didn't bother me the street noise and/or the church bells (hearing the church bells was refreshing). The hotel staff were friendly and always treat me with courtesy and respect. I will come back and of course, i highly recommend this hotel to friends and family. Thank you soooo much for making me feel special and welcomed. I also received a bottle of wine.
I love this place, it’s not the first time I’m staying here. Only problem is, they way they are managing the parking. This time I wasn’t explained about how it exactly works and I had to lag twice, at the hotel and at the parking company. They refuse to give my money back because I signed a cardex :( be careful and if you need it, doble ask !
I Liked the city center location and ease of catching a taxi and shopping. the interior rooms were nice an quiet, A/C made them not feel stuffy. Hospitable friendly staff. Very helpful and observant.
Beautiful luxury hotel in the middle of everything you’d want to see and do!
Happy!
Marjorie
Stayed 1 night in Jun 2024
6/10 Okay
Ruth Garcia
6 Oct 2024
Liked: Cleanliness, staff & service
Hotel was comfortable, clean, well located and within walking distance of many thing. However, our room was loud where you could hear street noise and church bells. Towels were thin.