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Gran Hotel de Querétaro

3.5 star property
VIP Access

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Photo gallery for Gran Hotel de Querétaro

Front of property
View from room
Front of property
Hallway
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪2 min drive‬
  • Autonomous University of Querétaro
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View | In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 2 Double Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 2 Queen Beds

  • 71.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View | In-room safe, desk, blackout curtains, soundproofing

Panoramic Suite, 1 King Bed, City View

  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

Superior Suite, 1 King Bed, City View | In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 2 Queen Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 1 King Bed

  • 71.5 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Gran Hotel de Querétaro

Hotel with a 24-hour front desk, near Josefa Ortiz de Domínguez Auditorium
A business centre, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and free newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Gran Hotel de Querétaro's great location. During your stay, you're just a quick walk from Zenea Garden. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Josefa Ortiz de Domínguez Auditorium and a few minutes from Aqueduct of Santiago de Querétaro
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3.5-star Querétaro hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities
The inside rooms are a bit noisy especially on weekend and very day. The redtaurant on the street is great. The hotel breakfast is not very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 5 nights in Nov 2024

10/10 Excellent

Robert A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 7 nights in Nov 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal was great with excellent service
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with comfortable beds. Great shower with good water pressure. Front desk staff were super helpful Fabulous location in the beautiful Centro Historico. The only downside, quite outside the fault of the hotel, was the noise of the concerts in nearby Jardin Zenea that went on till the early hours at the weekends. Luckily the band was quite good! Would recommend this hotel.
Stayed 11 nights in Nov 2024

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
The Valet Parking, should attend sooner
Stayed 1 night in Nov 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable at a reasonable price.
The staff were attentive to my needs. The hotel location was wonderful. My room was spacious and comfortable. The proximity to stores, restaurants, and entertainment is excellent. I highly recommended this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
This hotel is absolutely gorgeous, the staff are so polite and helpful, and omg the free espresso! This hotel was such a relief and truly turned our trip around. And oh oh oh the view of the square, and Hank's...
These are from our room!
Stayed 3 nights in Nov 2024

8/10 Good

Joel

Travelled with family
Liked: Staff & service, property conditions & facilities
Thanksgiving 2024
Nice location in the historic district. Clean and maintained well.
Stayed 1 night in Nov 2024

8/10 Good

Denisse

Liked: Cleanliness, staff & service
Nice Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
The location is wonderful. This was my first time staying in Querétaro. I found many restaurants and stores at walking distance. I loved my room with lots of space. The balcony was a plus. It didn't bother me the street noise and/or the church bells (hearing the church bells was refreshing). The hotel staff were friendly and always treat me with courtesy and respect. I will come back and of course, i highly recommend this hotel to friends and family. Thank you soooo much for making me feel special and welcomed. I also received a bottle of wine.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in Queretaro
Stayed 1 night in Nov 2024

10/10 Excellent

EMILIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Stayed 1 night in Oct 2024

6/10 Okay

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, it’s not the first time I’m staying here. Only problem is, they way they are managing the parking. This time I wasn’t explained about how it exactly works and I had to lag twice, at the hotel and at the parking company. They refuse to give my money back because I signed a cardex :( be careful and if you need it, doble ask !
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Liked the city center location and ease of catching a taxi and shopping. the interior rooms were nice an quiet, A/C made them not feel stuffy. Hospitable friendly staff. Very helpful and observant.
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service. Hotel secure .
Stayed 3 nights in Oct 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs more maintenance (loose toilet seat, broken blinds, noisy mini split). Otherwise, excellent choice in Queretaro.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. I was welcomed with a bottle of wine Thank you
Stayed 1 night in Oct 2024

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was walkable to the points of interest. The property was clean and well taken of . Only the carpet in the room was cut and over worn .
Stayed 2 nights in Oct 2024

10/10 Excellent

Marjorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury hotel in the middle of everything you’d want to see and do! Happy!
Stayed 1 night in Jun 2024

6/10 Okay

Ruth Garcia

Liked: Cleanliness, staff & service
Hotel was comfortable, clean, well located and within walking distance of many thing. However, our room was loud where you could hear street noise and church bells. Towels were thin.
Stayed 2 nights in Sep 2024