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HI Hotel Impala

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI Hotel Impala

Building design
Point of interest
Reception
Executive Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing
City view from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000
  • Alameda Hidalgo Park
    5 min walk
  • Zenea Garden
    7 min walk
  • Plaza de Armas
    9 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    36 min drive

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room

Executive Room | View from room

Executive Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Double Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

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Exterior

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Free WiFi
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Air conditioning
4.2 out of 5, Very good, (1319)
The price is CHF 39
for 1 room
includes taxes & fees
1 Jan - 2 Jan
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About this property

HI Hotel Impala

Hotel with free parking, a quick walk to Alameda Hidalgo Park
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site. Housekeeping is not available.
HI Hotel Impala offers 112 accommodations with a hairdryer and a ceiling fan. Beds feature down duvets. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Querétaro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at HI Hotel Impala, you're just a quick walk from Alameda Hidalgo Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Alameda Hidalgo Park and Querétaro Regional Museum
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at HI Hotel Impala. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Mesón Alameda – This family restaurant serves breakfast and dinner.
Sky Garden – On-site rooftop bar. Open selected days.
Cafe con Verde – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe con Verde
  • Mesón Alameda
  • Sky Garden

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at HI Hotel Impala.

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

HI Hotel Impala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 484 reviews" "
Rating 8 - Good. 107 out of 484 reviews" "
Rating 6 - Okay. 95 out of 484 reviews" "
Rating 4 - Poor. 66 out of 484 reviews" "
Rating 2 - Terrible. 57 out of 484 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Emmanuel

Stayed 1 night in Jul 2024

8/10 Good

Bryan Daniel, Apodaca

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024

2/10 Terrible

Pierre

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024

6/10 Okay

XIMENA

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Carlos

Nice
Stayed 1 night in Apr 2024

8/10 Good

Guillermo

Liked: Cleanliness
Me gusto que podia llegar a muchos sitios caminando
Stayed 2 nights in Apr 2024

6/10 Okay

J Froylan

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Not bad, great parking, great location. Fair price. Safe part of town very close to the center.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good Budget Option
This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
Stayed 1 night in Feb 2024

6/10 Okay

JESUS ANTONIO ROCHA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is awesome. Cleanliness is poor.
Stayed 1 night in Dec 2023

10/10 Excellent

JESUS

Business traveller
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023

6/10 Okay

Ambar

Travelled with family and small children
Disliked: Property conditions & facilities
Parking garage is narrow, could not fit our expedition, had to do street parking. AC Window units not functional. Prostitution nearby.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel, Hillsborough

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a noisy rooftop patio. Be sure to request a quiet room. Comfy bed and nice bathroom made this a decent one night stay
Stayed 1 night in Mar 2023

10/10 Excellent

gabriel

Stayed 1 night in Mar 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ando friendly

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and nice property. Lots of points of interest within a few minutes walk. The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable. As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
Stayed 1 night in Dec 2021

8/10 Good

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recepcionista por telefono pesimo servicio
todo estuvo muy bien, excepto al checar al hotel directamente!!! el 12 de octubre a las 9:00 pm! la senorita que contesto,; muy mal y grosera; nos dijo que ya no tenia cuartos, preguntamos tres veces que si tenia donde guardar el automovil!! y hasta la cuarta nos dino que si!! le dijimos que en la aplicacion devia que si habia cuartos!! pella dijo no es cierto no hay cuartos hasta manana!!! esa es mi queja!! reservamos por la aplicacion y mo hubo problema
Stayed 1 night in Oct 2021

2/10 Terrible

Isabel

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Dago, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relacion precio beneficio
Centrico, muy buen servicio, muy recomendable, las installaciones son un poco viejas pero son muy funcionales, la comida muy buena.
Stayed 1 night in Feb 2018

8/10 Good

Seshu

Liked: Cleanliness, staff & service, room comfort
budget and comfort stay
Overall its nice