Hacienda el Salitre Hotel & Spa

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Hacienda el Salitre Hotel & Spa

50-inch Smart TV with digital channels, TV, Netflix
Single Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe
Shower, free toiletries, hair dryer, bathrobes
Hallway
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Rafael Ozuna s/n Raquet Club, Entre Calle Manatial y Arroyo Seco, Querétaro, QUE, 76127
  • Plaza Galerias Shopping Center
    ‪14 min walk‬
  • Plaza Santa Maria Bullring
    ‪17 min walk‬
  • Autonomous University of Querétaro
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Double Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

Single Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hacienda el Salitre Hotel & Spa

Hotel with a full-service spa, near Plaza Santa Maria Bullring
A full-service spa, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and a meeting room. Change of towels is available on request
Hacienda el Salitre Hotel & Spa offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a hot tub. The spa is open daily.
During your stay at Hacienda el Salitre Hotel & Spa, you're just a quick walk from Querétaro General Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body treatments, massages or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from Plaza Santa Maria Bullring and 6 minutes from Aqueduct of Santiago de Querétaro
Hacienda el Salitre Hotel & Spa offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hacienda el Salitre Hotel & Spa. Self parking is free. A complete renovation of Hacienda el Salitre Hotel & Spa was completed in March 2022.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to noon.
EL Salitre – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EL Salitre

Things to do

  • Full-service spa
  • Health club

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 250 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • There is limited hot water on site.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hacienda el Salitre Queretaro
Hacienda el Salitre
Hacienda El Salitre
Hotel Hacienda el Salitre

Hacienda el Salitre Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 96 reviews
Rating 8 - Good. 25 out of 96 reviews
Rating 6 - Okay. 7 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

federico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much, everything was very good and we hope to return soon
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History at its best, 17 century gem, 5 star restaurant, great menu And staff fit for the attention of a King and Queen
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Las regaderas no funcionan bien. La limpieza de los baños y habitaciones puede mejorar. Los ganchos para ropa no son prácticos.
Stayed 1 night in Dec 2019

10/10 Excellent

Burgess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet Parking did not take my car.
Stayed 1 night in Aug 2019

10/10 Excellent

Ivette, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hacienda El Salitre was impecable in hopitality. The staff was friendly, professional and provided with attention at all times. The restaurant and hotel grounds provided me with inspiration and delite. Breakfast at their courtyard was wonderful. It is a full culinary experience and attention to service. I look forward to coming back
Stayed 2 nights in Sep 2018

10/10 Excellent

AlexSan, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, awesome hacienda
Great price, good location, compleatelly renovated
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Hermoso lugar con mal servicio
El baño tenía un aroma a caño que no arreglaron durante mi estancia y además dejaron un día la puerta de mi habitación abierta, no me hizo falta nada pero nadie me pudo explicar qué pasó ni me dieron una disculpa
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien en general pero la accesibilidad de la zona no es lo mejor
Stayed 1 night in Nov 2024

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 2 nights in Oct 2024

6/10 Okay

Victor Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar antiguo, tranquilo, definitivamente volvería a hospedarme ahí
Stayed 1 night in Oct 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

José

Stayed 1 night in Sep 2024

10/10 Excellent

Jacinto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una hacienda muy tranquila, con excelente servicio del personal
Stayed 1 night in Aug 2024

8/10 Good

Carlos Alberto

Stayed 1 night in Jul 2024

8/10 Good

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Indolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poca atención al detalle.
La habitación está en mal estado por deterioro. Había plaga en la viguería (encontramos termitas adultas en las sábanas, y huevecillos en las toallas. el cortinero se desprendió de la puerta al abrir para ventilar. Ambos días nos tocó ruido inmediatamente fuera de nuestra ventana, lo cual es poco pertinente para un hotel spa a las 8 de la mañana. Adicionalmente, el restaurante cierra temprano los domingos. Es evidente que el servicio de hospedaje es accesorio (en especial para eventos sociales), y la fortaleza de este sitio es el servicio de restaurante en fines de semana. La atención al cliente es buena, y estéticamente es agradable, sin embargo no lo recomiendo, ni coincido en las calificaciones que le dan a este lugar.
Stayed 2 nights in Jun 2024

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

LUIS OSWALDO GUTIERREZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 cosas importantes a mi manera de ver, la habitación, sobre todo el baño, muy obscuros, esto sabiendo que es hacienda. Lo segundo, la basura que genera el hotel se aprecia porque está expuesta a un costado del estacionamiento.
Stayed 2 nights in Apr 2024