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Hilton Garden Inn Queretaro

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Queretaro

Exterior
Reception
Outdoor pool
King Bed Bedroom Suite | Living area | 42-inch plasma TV with cable channels, TV, MP3 dock
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180
  • Querétaro General Hospital
    5 min walk
  • HILVANA Shoe & Fashion Outlet
    10 min walk
  • Plaza Galerias Shopping Center
    15 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    38 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

King Bed Bedroom Suite

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Queretaro

Querétaro hotel in Downtown Querétaro with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Queretaro offers 102 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Hilton Garden Inn Queretaro, you're just a quick walk from Querétaro General Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Corregidora Stadium and 12 minutes from Antea Lifestyle Center
Hilton Garden Inn Queretaro offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3450 square feet (321 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Garden Inn Queretaro. Self parking is free.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
1917 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • 1,917

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,450 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 August to 24 August:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Hilton Garden Inn Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 810 reviews" "
Rating 8 - Good. 245 out of 810 reviews" "
Rating 6 - Okay. 80 out of 810 reviews" "
Rating 4 - Poor. 25 out of 810 reviews" "
Rating 2 - Terrible. 32 out of 810 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024

10/10 Excellent

SARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Business traveller
Worn
Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
El desayuno pésimo dejo mucho que desear pedí mi factura y no quisieron hacer el trámite que si hice mi reservación por Internet que por internet la pida
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

David j

Stayed 1 night in Oct 2023

10/10 Excellent

Jaeho

Stayed 4 nights in Sep 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good place to stay, I recommend
Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023

4/10 Poor

enrique

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023

4/10 Poor

Hector Javier

Stayed 1 night in Jul 2023

4/10 Poor

Gerardo

Travelled with family
Disliked: Staff & service, property conditions & facilities
The worst service in reception area. No bell boys, no information about the parking lot close.
Stayed 2 nights in May 2023

10/10 Excellent

María del Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Wallace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff. Comfy beds.
Stayed 2 nights in Oct 2022

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was close proximity to dining places the hospital, shopping bakery you name it
Stayed 5 nights in Jun 2022

6/10 Okay

Fernando, San Diego

Travelled with family
Liked: Property conditions & facilities
Staff was just Ok. Property shares the parking with some stores.
Stayed 2 nights in May 2022

6/10 Okay

MARIA

Liked: Cleanliness, amenities
Las alfombras estan sucias y una lampara de la habitacion que me asignaro, estaba rota. Pareciera que empiezan a descuidar las instalaciones
Stayed 1 night in May 2022

2/10 Terrible

Sebastian

Stayed 1 night in Apr 2022

2/10 Terrible

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cobraron doble y a la fecha no me realizan el rembolso
Stayed 2 nights in Mar 2022

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal muy agradable. Falta limpieza en las alfombras de las recamaras
Stayed 1 night in Jan 2022

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo, solo que ya le falta limpieza profunda a las alfombras de las habitaciones
Stayed 1 night in Feb 2022

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ya les hace falta una lavada profunda a las alfombras de las habitaciones
Stayed 1 night in Feb 2022

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2022

4/10 Poor

Tatiana

Travelled with family
Liked: Cleanliness
Disliked: Amenities
They have a very weird refund policy if you have to check out earlier and also cannot neither use nor cancel your reservation if you arrived later than the check-in date. So I would definitely stay away until they make it a humane one. Also, have to chase the cleaning sometimes. Otherwise, very decent.
Stayed 6 nights in Dec 2021