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Hotel Crown Victoria

4.0 star property
VIP Access

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Photo gallery for Hotel Crown Victoria

City view from property
Premium bedding, minibar, in-room safe, desk
Indoor pool
Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Autopista Querétaro - México #2100, Querétaro, QUE, 76080
  • Alameda Hidalgo Park
    ‪2 min drive‬
  • Santa Rosa de Viterbo Temple
    ‪3 min drive‬
  • Querétaro Cathedral
    ‪3 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 King Bed, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Kitchenette

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Crown Victoria

Hotel connected to the convention centre in Downtown Querétaro with free parking
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Crown Victoria offers 172 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Crown Victoria. During your stay, you'll be connected to the convention centre and within walking distance of Alameda Hidalgo Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Alameda Hidalgo Park and a few minutes from Puerta la Victoria
  • Airport and local-area shuttle service available for a fee
Hotel Crown Victoria offers its guests Access to hot tub and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Crown Victoria. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Querétaro hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Hotel Crown Victoria has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Gym
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 200.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Crown Victoria

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 330.00 for adults and from MXN 230.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Crown Victoria offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Hotel Crown Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 689 out of 1166 reviews
Rating 8 - Good. 292 out of 1166 reviews
Rating 6 - Okay. 93 out of 1166 reviews
Rating 4 - Poor. 53 out of 1166 reviews
Rating 2 - Terrible. 39 out of 1166 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Laura Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked the most was the location it was very convenient and the staff kindness; what I didn't like the room had a cigarette odor
Stayed 1 night in Nov 2024

10/10 Excellent

CARLOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to get to
Stayed 1 night in Nov 2024

10/10 Excellent

Lizette, Rio Rancho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Hugo

Stayed 2 nights in Oct 2024

8/10 Good

FRANCISCO, Austin

Liked: Amenities
Nice hotel good service clean rooms very good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lizette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property management and the full staff including the hotel it's excellent and they are very helpful
Stayed 5 nights in Oct 2024

8/10 Good

Lizette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that works here at really good it the best part that did everything that was perfect for r stay to b perfectly great
Stayed 2 nights in Oct 2024

8/10 Good

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the employees the employees were real helpful they're real kind they're generous they I really like them they were really good
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre limpio
Stayed 1 night in Jun 2024

10/10 Excellent

Jesús

Stayed 1 night in Sep 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre una buena experiencia
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fermin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tan tranquilo y callado como siempre
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

NIEVES

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

NIEVES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

4/10 Poor

Zachary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude
Stayed 1 night in Jul 2024

10/10 Excellent

Fermin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en el Hotel siempre es agradable
Stayed 1 night in Jul 2024

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 4 nights in Jul 2024

8/10 Good

Jayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not in Centro as written. I had do take an Uber every day twice to go to city center where everything is. The hotel was big and the staff and service were very good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place quick access
Stayed 1 night in Jun 2024