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Hotel Zidada and Chalets

4.0 star property

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Photo gallery for Hotel Zidada and Chalets

1 bedroom, premium bedding, down duvets, in-room safe
BBQ/picnic Area
Superior Cabin, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe
Signature Cabin | 1 bedroom, premium bedding, down duvets, in-room safe
Grand Chalet, 1 Bedroom, Kitchenette | 1 bedroom, premium bedding, down duvets, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
Calle la Mora S/N, El Gallito, Ezequiel Montes, QUE, 76680
  • Pena de Bernal
    ‪2 min drive‬
  • Viñedos Donato
    ‪12 min drive‬
  • Finca Sala Vivé by Freixenet México
    ‪13 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪36 min drive‬

Room options

View all photos for Comfort Cabin, Mountain View

Comfort Cabin, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Comfort Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Chalet, 1 Bedroom, Kitchenette

Grand Chalet, 1 Bedroom, Kitchenette | 1 bedroom, premium bedding, down duvets, in-room safe

Grand Chalet, 1 Bedroom, Kitchenette

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Single Beds

View all photos for Family Cabin

Family Cabin | 1 bedroom, premium bedding, down duvets, in-room safe

Family Cabin

  • 74 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Cabin

Deluxe Cabin | 1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Cabin

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin, 1 Double Bed

Traditional Cabin, 1 Double Bed | 1 bedroom, premium bedding, down duvets, in-room safe

Traditional Cabin, 1 Double Bed

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Cabin, Mountain View

Junior Cabin, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Junior Cabin, Mountain View

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Cabin

Executive Cabin | 1 bedroom, premium bedding, down duvets, in-room safe

Executive Cabin

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Cabin

Premium Cabin | 1 bedroom, premium bedding, down duvets, in-room safe

Premium Cabin

  • 65 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Cabin, Mountain View

Superior Cabin, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Superior Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Cabin, Mountain View

Panoramic Cabin, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Panoramic Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Cabin, Mountain View

Premier Cabin, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Premier Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Cabin, Mountain View

Elite Cabin, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe

Elite Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Cabin

Signature Cabin | 1 bedroom, premium bedding, down duvets, in-room safe

Signature Cabin

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed

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About this property

Hotel Zidada and Chalets

Hotel with free breakfast, near Pena de Bernal
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a garden. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a front desk safe are on-site.
Hotel Zidada and Chalets offers 23 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Hotel Zidada and Chalets, you'll be within walking distance of Pena de Bernal. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Pena de Bernal and Museo del Dulce
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at Hotel Zidada and Chalets. Self parking is free.

This 4-star Ezequiel Montes hotel is smoke free.

Guests are served a free full breakfast daily from 8:30 AM to 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 23 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: MXN 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes

Hotel Zidada and Chalets Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 69 reviews
Rating 8 - Good. 15 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hebatalla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alguien estuvo cortando leña en la noche. Hacía mucho ruido
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar. Excelentes vistas. Bonito ambiente. Hacen falta cafeteras y un restaurante.
Stayed 2 nights in Feb 2024

10/10 Excellent

eduardo

Muy bien todo
Stayed 1 night in Mar 2025

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y hospitalidad
Stayed 1 night in Mar 2025

10/10 Excellent

Rocío

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están bien cuidadas, la limpieza de 100 y la llegada es muy fácil
Stayed 2 nights in Feb 2025

4/10 Poor

Arturo

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge Salvador, Querétaro

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinario lugar
Stayed 2 nights in Feb 2025

8/10 Good

Alejandro David anaya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hay ciertos aspectos que anuncian que están manejados, por ejemplo el tamaño de la habitación en metros cuadrados, pero cuando llegas el espacio total si es el que dicen, pero el espacio donde duermes es mucho mas chico, y la cama la anuncian como Queen size y en realidad es una matrimonial. Fuera de eso, es un hotel bonito y limpio, pero no cumple con las expectativas de las fotos.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerardo

Stayed 1 night in Dec 2024

8/10 Good

Guillermo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Precioso lugar solo el trato de recepción algo hostil
Stayed 1 night in Oct 2024

8/10 Good

Salvador

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Johat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista, ubicación. Instalaciones limpiaz y tranquilo, ideal para descansar
Stayed 1 night in Dec 2024

10/10 Excellent

Juan F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solamente escasos ganchos para ropa y toallas

Stayed 2 nights in Dec 2024

10/10 Excellent

Gregorio García

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok, exepto que deben de ser más cuidadosos con la limpieza de los espejos y vidrios, así mismo poner ganchos para la ropa
Stayed 1 night in Dec 2024

8/10 Good

Gabriel Pérez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena vista, habitación cómoda, sería bueno tener la opción de calefacción para los que no les gusta la chimenea.
Stayed 1 night in Dec 2024

8/10 Good

Ricardo Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es bueno pero falta un poco de capacitación en recepción. No me gustó eso del cobro al momento de llegar cuando ya se había pagado. Estoy en espero del reembolso.
Stayed 1 night in Dec 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Perfecto, excepto por que no veo necesidad de hacer pagar de nuevo en el establecimiento y dejar tu saldo retenido en tu tarjeta lol días ! Hagan el cargo de una o esperen a que lleguen al check!
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

jose ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2024

8/10 Good

Edgar

Travelled with family
Liked: Property conditions & facilities
Aunque el check in es a las 15:00 hrs la habitación no estaba lista, hay aspectos de limpieza que hay que mejorar como lavar sillones y barrer y traperar bajo las camas. Al final no entregan pase de salida hasta que no vam y revisan la habitación.
Stayed 1 night in Nov 2024